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Skills: Crisis management, Everbridge, Visual Command Center, Veoci, Project management
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Full-time
bachelor degree, postgraduate degree
Medical Insurance, Dental Insurance, Vision Insurance, Flexible Spending Account, Dependent Care Spending Account, Long Term Disability
Posted 9d ago
~40 hrs/week
Responsibilities
The analyst will manage crisis response systems, including the configuration and administration of tools like Everbridge and Veoci. They will also coordinate cross-functional projects, draft standard operating procedures, and ensure data integrity for intelligence operations.
Requirements
Candidates should possess a bachelor's degree in a relevant field and demonstrate strong analytical and communication skills. Experience with project management and technical documentation is preferred, along with the ability to work under pressure in a 24/7 environment.
Full job description
Company Description
About Sibylline
Sibylline is the world's largest private intelligence firm, helping organisations manage risk, spot opportunity, and build resilience in an increasingly volatile world.
Our people provide the insight that leaders need to navigate today's complex geopolitical landscape. It's meaningful work, with high-profile clients and real-world stakes – and that's what makes it so rewarding.
We're innovative, entrepreneurial, and growing fast, which means genuine opportunities to take on complex challenges, work with cutting-edge technology, and build your career, whatever stage you're at.
Everyone brings something different to the table, and we want that reflected in how we operate. Our roles suit a wide range of working styles, personalities, and interests, and we invest heavily in our managers so that every person gets the support they need to do their best work.
We're looking for people who are ambitious, discreet, and sharp, with strong integrity and a genuine curiosity about the world. If you're comfortable with uncertainty, energised by complex problems, and passionate about global affairs, we'd love to hear from you.
Job Description
Position Summary
As the Crisis Response Technology Analyst, you will provide critical technological and operational support to a 24/7 team of analysts operating across the USA, UK, and APAC, an operation that delivers actionable intelligence and strategic advice to decision makers.
You will run the day-to-day operation of the Crisis Management Projects & Technology team's crisis response systems: administering, configuring, and continuously improving the tools the analyst team relies on, with particular emphasis on the Everbridge Visual Command Center (VCC). This includes stewardship of the emergency alert program, where you will own the configuration, procedures, and cross-functional coordination that keep it running reliably.
Day-to-day, you’ll be directed by the client’s security leadership, while also reporting to Sibylline’s Embedded Operations Team. You’ll receive full support from our head office, including access to training and professional development resources to help you succeed in your role.
You will work on site at our client's offices in Austin, TX, during core hours of Monday to Friday, 9:00 AM to 5:00 PM. There may be occasional requirements to support out-of-hours or weekend operations during crisis events and be part of a weekend on call rotation.
Essential Functions / Responsibilities
Manage the emergency alert program day-to-day: configuration, procedures, documentation, and the cross-functional coordination that keeps it running reliably.
Serve as configuration owner and super-user for the Visual Command Center, Everbridge, Veoci, and related tools, maintaining alerting logic, geofences and location data, contact and asset data, orchestration workflows, and integrations.
Author and continuously improve standard operating procedures and supporting policies for the team's systems and workflows.
Operationalize new technology across the analyst team: partner with the intelligence analyst team to roll out new capabilities and build the training and reference materials that drive adoption.
Own technology enhancement projects end to end with the client's information systems and technology team: gather and synthesize requirements from tool users, draft Business Requirements Documents (BRDs), and manage delivery from intake through release.
Coordinate with the information systems and technology team, external vendors, the intelligence analyst team, and other client-specific teams to drive vendor development timelines and roadmaps to completion.
Triage and resolve day-to-day system issues, tracking to closure.
Own testing, quality control, and data quality, validating data integrity and accuracy before enhancements reach the analyst team.
Knowledge, Skills, and Abilities
Strong attention to detail, with the discipline to keep configuration, procedures, and documentation accurate and current.
Strong written and verbal communication, including the ability to distil complex ideas into simple requirements and provide concise briefings to management on short turnaround, across audiences from engineers to non-technical stakeholders.
Curiosity for technology and a knack for understanding how systems work end to end. Technical or engineering skills are NOT required, but the candidate should be willing to research the tools in use and become the team's super-user.
Organized self-starter able to run multiple workstreams independently and perform well under pressure, with an all-hands-on-deck mindset during crisis events.
Ability to see around corners, anticipate challenges, and propose timely, sustainable solutions.
Interest in world events and the ability to assess them with comprehension of the bigger picture.
Experience with AI-assisted workflows and tools is a bonus, particularly to streamline documentation, requirements, and day-to-day operations.
Qualifications
Qualifications
Bachelor's degree in Computer Science, Information Technology, Business Administration, Project Management or a related field; Master's degree preferred or equivalent professional experience.
Project management experience and experience with Wrike are preferred.
Experience authoring SOPs, requirements documentation, or training materials is preferred.
Requires the ability to work flexible hours, including evenings, weekends, and holidays as operational needs dictate.
Work Environment/Physical Requirements
This position is moderately self-directed and requires understanding and compliance with company policies, procedures, and values. While performing the duties of this job, the employee is regularly required to interact collaboratively with the team and stakeholders, and communicate via phone, videophone, or text messaging. The employee may be required to occasionally lift and/or move up to 20 pounds. The position may require travel up to 5%.
Additional Information
Interview Process
Initial call with our Talent Acquisition team member
Timed written assessment (arranged at a time that suits you) to test writing and analytical capability
Panel interview with some of the team members and hiring managers at Sibylline
Meet and Greet with the client
Additional Information
Salary: $107,100 Annually
Medical Insurance - Sibylline pays 80% of premiums, Employee pays 20%
Dental Insurance – Employee Paid
Vision Insurance – Sibylline pays 100% of employee premiums, Employee pays for additional family members
Flexible Spending Account and Dependent Care Spending Account
Long Term/Short Term Disability – Sibylline pays 100% for employees
Basic Life and AD&D Insurance – Sibylline pays 100% for employees
401(k) with up to 5% company matching
20 paid days accrued per year
24 hours sick time per year frontloaded
Holidays
Employee Assistance Plan (EAP)
Research indicates that certain groups are less likely to apply for a position unless they meet every single requirement. If you feel you meet some of the requirements and can offer a unique perspective to this role, we strongly encourage you to apply—you might be the perfect fit we're looking for!
Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture, and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity.
Sibylline is the world’s leading private consultancy for geopolitical risk, intelligence, and strategic insight, dedicated to helping leaders and organisations anticipate change, manage risk, and build resilience.
Since 2010 we have supported businesses, governments and NGOs through the provision of high quality risk analysis and due diligence services. We do not believe in one-size-fits-all solutions. Instead, our global source network, professional intelligence analysis processes and specialist expertise allows us to produce high-quality, insightful work that has direct relevance to our clients’ business.
We strive to offer clients actionable assessments that go beyond the obvious and offer implications of geopolitical events in the regions they operate.
Our flagship product, the World Risk Register, provides both written and quantifiable analysis on world events, by region. Our proprietary software gives clients the ability to gain any level numerical data on world-wide locations as needed, in tandem with an overall rating system and backed up by written analysis with predictions of how events will unfold and impact business.
Our services and experience include fully-run in-house GSOCs, virtual GSOCs, embedded analysts, consultation and training for existing security operations with insight for improvement, project work, regular reporting, social media monitoring and due diligence services.
As subject matter experts, our analysts are frequently called upon for speaking engagements, media interviews and in-house corporate presentations.
We are always looking over the horizon to keep clients’ personnel, sites, assets and supply chains safe.
Offices: Global, GB
Country security risk assessmentsTravel security assessmentsTerrorism tracking and analysisMaritime securityDue diligence/business intelligenceIntelligence training and recruitingUK Security Risk MonitorSocial Media intelligence and investigationsThreat Monitoringand Geopolitical risk
Based on 951 listings with disclosed salaries, most consulting jobs in Austin, TX pay between $60k–$208k per year. Individual offers vary with seniority, company size, and specialization.
How many Consulting jobs are open in Austin, TX right now?
There are currently 1,886 open consulting positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Austin, TX?
Companies currently hiring include Amazon, Electric Power Engineers, Texas Department of State Health Services, Kestra Financial, Oracle, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Austin, TX?
Yes — 944 of the 1886 open consulting positions offer remote or hybrid work (334 remote, 610 hybrid).
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