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Full-time
bachelor degree
Posted 9d ago
~40 hrs/week
Responsibilities
Lead the Tenant Services and Experience Team to foster an engaged community through innovative lifestyle initiatives and events. Resolve complex tenant complaints and collaborate with internal departments to ensure seamless service delivery.
Requirements
Requires a Bachelor's degree in Marketing, Event Management, or a related field with at least 10 years of relevant experience. Candidates must possess strong customer-centric skills, stakeholder management abilities, and proficiency in CRM systems.
Full job description
Job Summary
-
Job Description
Lead the Tenant Services and Experience Team in organizing tenant activities and building a strong, engaged community within the workplace at One Bangkok.
Collaborate with in-house tenants and external partners to develop and introduce innovative lifestyle and social engagement initiatives, enhancing tenant satisfaction and generating additional revenue from amenities.
Utilize tenant data analytics to customize approaches, ensuring the highest levels of satisfaction and engagement while proactively addressing any concerns or opportunities for improvement.
Resolve complex tenant complaints with professionalism and efficiency, leveraging a customer-first approach and ensuring service recovery actions are in place.
Liaise with property management and other departments to ensure seamless delivery of tenant services, maintaining a proactive and collaborative approach to addressing tenant needs.
Foster a vibrant and inclusive community by promoting personal growth, productivity, and a sense of belonging through a variety of targeted events and activities.
Key Qualification
At least Bachelor Degree in Marketing, Event Management, Communication or related field
10+ of Work Experience in related field.
Strong customer service and relationship management skills with a customer-centric mindset.P
Proven ability to handle and resolve tenant or customer complaints effectively and professionally.
Excellent stakeholder management skills with the ability to engage internal and external partners.
Experience in planning and executing community engagement, wellness, and networking events.
Strong communication and interpersonal skills, with confidence in interacting with senior executives.
Proficiency in CRM systems and customer data management to deliver personalized experiences.
Strong analytical and problem-solving skills with the ability to identify opportunities for service improvement.
Proactive, organized, and collaborative team player with the ability to manage multiple priorities in a fast-paced environment.
A real estate investor, developer, operator driven by our Purpose - Inspiring experiences, creating places for good.
Industry
Real Estate
Company size
5,001-10,000 employees
Founded
1988
Headquarters
Singapore
LinkedIn followers
91,504
Total funding
$2.0B
Frasers Property Limited is an integrated investor-developer-operator of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.
Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in 20 countries across Asia, Australia, Europe, the Middle East and Africa.
Frasers Property is the sponsor of two real estate investment trusts (“REITs”) listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. In addition, the Group sponsors two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties in Thailand.
We are committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050.
Offices: 438 Alexandra Road, Alexandra Point, Singapore, 119958, SG
Shopping MallReal Estate InvestmentCommercial Real EstateProperty ManagementReal Estate
How many Administrative jobs are open in Bangkok, Thailand right now?
There are currently 437 open administrative positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Bangkok, Thailand?
Companies currently hiring include Marriott International Hotels, Inc., JLL, AIS, Central Group, Cushman & Wakefield, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Bangkok, Thailand?
Yes — 66 of the 437 open administrative positions offer remote or hybrid work (8 remote, 58 hybrid).
How do I apply for Administrative jobs in Bangkok, Thailand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.