Carmel, Indiana, United States · Hybrid
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Payment Processing, Accounts Receivable, Financial Transactions, Microsoft Office, Customer Service
Carmel, Indiana, United States · On-site
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Vehicle Title Processing, Team Leadership, KPI Management, Process Improvement, Customer Service
Ottawa, Ontario, Canada · On-site
$17/hr–$19/hr
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: Competitive pay Flexible schedule Opportunities to expand your skill set and share your knowledge across a publicly t…
Skills: Vehicle Delivery, Manual Driving, Pre-trip Safety Inspection, Data Entry, Vehicle Maintenance
Eugene, Oregon, United States · Hybrid
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance s…
Skills: Relationship Management, Sales, Risk Assessment, Portfolio Management, Customer Relationship Management (CRM)
Calabasas, California, United States · On-site
$28/hr–$30/hr
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immedi…
Skills: Vehicle Assessment, Dealership Coordination, Automotive Inspection, Documentation, Customer Service
Mesa, Arizona, United States · Hybrid
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Dispute Resolution, Customer Service, Data Analysis, Report Writing, Google Sheets
Taguig, Metro Manila, Philippines · Hybrid
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Outbound Sales, Lead Generation, Customer Acquisition, CRM Management, Customer Onboarding
Winnipeg, Manitoba, Canada · On-site
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immedi…
Skills: Vehicle Inspection, Damage Assessment, Team Coordination, Quality Auditing, Staff Training
Carmel, Indiana, United States · Hybrid
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Operations Management, Team Leadership, Data Analysis, Recruiting, Automotive Mechanical Knowledge
Carmel, Indiana, United States · Remote OK
$125k–$175k/yr
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: .NET Core, C#, Ruby on Rails, React, Node.js
Carmel, Indiana, United States · Hybrid
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: Operations Management, Team Leadership, Data Analysis, Recruiting, Automotive Mechanical Knowledge
Auburn, Washington, United States · Hybrid
$80k–$81k/yr
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance s…
Skills: Relationship Management, Sales, Portfolio Management, Risk Assessment, Customer Service
Carmel, Indiana, United States · Remote OK
$112k–$155k/yr
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data …
Skills: C#, .NET Core, PostgreSQL, Kubernetes, AWS
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The specialist is responsible for processing vehicle payments, managing deposits, and coordinating with floor plan companies. They also maintain communication with collections and provide feedback on system functionality to improve customer service.
Candidates must have a high school diploma or GED and at least one year of experience with financial transactions. Proficiency in Microsoft Office and experience in the automotive industry or accounts receivable is preferred.
Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Location: This role will be Hybrid in our Carmel, Indiana Headquarters a few days a week.
The Financial Operations Specialist will ensure that our internal and external clients are provided an excellent standard of service and high level of customer satisfaction is maintained. The ideal candidate loves the challenge of solving various issues and appreciates a fast-paced environment where teamwork is essential. Successful incumbents will be effective written and oral communicators and able to assist customers throughout the entire process. If you are customer focused, detailed oriented, and accurate, with strong problem-solving abilities, apply now!
Ensuring customers receive prompt, efficient and courteous attention.
Demonstrate friendliness and proper phone/e-mail etiquette with every customer.
Processing payments received for vehicles.
Applying and depositing advance check payments (i.e. undeposited funds).
Working directly with floor plan companies regarding payments.
Maintaining a good flow of communication with Collections regarding payment exceptions.
Proactively providing feedback to Supervisors and other stakeholders regarding customer issues or when system functionality is impacting ability to transact.
Practicing and promoting teamwork at all times.
Bringing a positive and contagious attitude to work each day, supporting both co-workers and customers.
Ensuring proper follow-through on directives.
Knowing and following company policies, standard operating procedures, and applicable state and federal laws at all times.
High School Diploma or GED with at least one (1) year of experience dealing with financial transactions.
Proficiency with Microsoft Office Products preferred.
Experience with payment processing or accounts receivable experience preferred
Automotive industry preferred
Effective communication skills both written and oral
Ability to work in a fast-paced environment with adaptability and agility
Strong team player
Proactive with strong problem solving and organizational skills with the ability to see the big picture
Attention to details with the ability to analyze and gather information to ensure accuracy and completeness
Proven track record in showing initiative and ownership of your work
Desire to learn everyday
Sound like a match? Apply Now - We can't wait to hear from you!
Sound like a match? Apply Now - We can't wait to hear from you!
We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday. Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here. Explore our roles today: corporate.openlane.com/careers
Offices: 11229 Illinois St, Carmel, Indiana 46032, US · 370 King Street West, Toronto, Ontario, CA · 1620 S. Stapley Dr., Mesa, AZ, US
We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday. Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here. Explore our roles today: corporate.openlane.com/careers
Offices: 11229 Illinois St, Carmel, Indiana 46032, US · 370 King Street West, Toronto, Ontario, CA · 1620 S. Stapley Dr., Mesa, AZ, US
