End Date Friday 21 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybri…
Skills: Organisation design, Operating model design, Organisational effectiveness, Data analysis, Stakeholder management
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Face-to-face support, Empathy, Communication, Relationship building
End Date Tuesday 29 September 2026 We Support Flexible Working – Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary An experienced specialist capab…
Skills: Project management, Mentoring, Data management, IT security, Change management
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Face-to-face support, Empathy, Communication, Digital banking
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Face-to-face support, Empathy, Communication, Digital banking
End Date Thursday 20 August 2026 Salary Range £26,200 - £27,530 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description…
Skills: Financial services, Stock broking, Corporate actions, Customer service, Communication
Lloyds Banking Group Customer Support - Washington
Consett, England, United Kingdom · On-site
$24k–$24k/yr
Entry level$469M raised
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Communication, Empathy, Relationship building, Digital banking support
Senior Finance Business Partner - Group Executive Functions
Bristol, England, United Kingdom · Hybrid
$85k–$101k/yr
Senior$469M raised
End Date Thursday 20 August 2026 Salary Range £85,493 - £100,580 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary An exc…
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Communication, Empathy, Relationship building, Digital banking support
Lloyds Banking Group Customer Support - Middlesbrough & Stockton
Middlesbrough, England, United Kingdom · On-site
$24k–$24k/yr
Entry level$469M raised
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Communication, Empathy, Relationship building, Digital banking support
End Date Friday 21 August 2026 Salary Range £48,987 - £54,430 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description S…
Skills: Cyber threat intelligence, Threat actor monitoring, Intelligence lifecycle, OSINT, API integration
Lloyds Banking Group Customer Support - Middlesbrough & Stockton
Middlesbrough, England, United Kingdom · On-site
Entry level$469M raised
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Face-to-face support, Empathy, Communication, Digital banking
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Communication, Empathy, Relationship building, Digital banking support
End Date Friday 28 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description S…
Skills: Digital commercial strategy, Performance management, Data analysis, Stakeholder management, Strategic planning
End Date Friday 21 August 2026 Salary Range £85,493 - £100,580 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybr…
Skills: Organisational design, Operating model transformation, Strategic planning, Data analysis, Stakeholder management
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Communication, Empathy, Relationship building, Digital banking support
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Face-to-face support, Communication, Empathy, Problem solving
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Face-to-face support, Empathy, Communication, Digital banking support
End Date Friday 14 August 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job De…
Skills: Customer service, Face-to-face support, Empathy, Communication, Relationship building
Finance Manager - Planning and Analysis (12 Month FTC)
City of Edinburgh, Scotland, United Kingdom · Hybrid
$67k–$82k/yr
Senior$469M raised
End Date Tuesday 18 August 2026 Salary Range £67,023 - £74,470 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description …
Skills: Financial control, Month end reporting, Planning, Forecasting, Analytical review
The Organisational Effectiveness Manager will partner with senior leaders to diagnose organisational challenges and design structures that improve performance and efficiency. They will lead the delivery of high-impact interventions and coach teams on frameworks to ensure strategic alignment.
Requirements
Candidates must have at least 5 years of experience in organisation design and operating model initiatives within complex environments. Strong analytical skills and the ability to influence senior stakeholders are essential for success in this role.
Flexibility in when hours are worked, Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Organisational Effectiveness Manager
SALARY: £61,344 - £68,160
LOCATION(S): Bristol, Edinburgh, Halifax, Leeds & London
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy
About this opportunity
An exciting opportunity has arisen for an Organisational Effectiveness Manager to join our Future Ways of Working team.
This is a high-impact role supporting how our organisation evolves to deliver its strategy. As an Organisational Effectiveness Manager, you’ll partner with programme leaders, senior business stakeholders and HR leaders to diagnose organisational challenges and design solutions that improve performance, effectiveness and efficiency.
You’ll play a key role in translating strategic priorities into practical organisation design and operating model interventions—working across complex environments to enhance organisational health and deliver measurable business outcomes. From identifying root causes to implementing solutions, you’ll help shape how teams are structured, how decisions are made, and how work gets done across the business.
What you’ll be doing
Lead the design and delivery of high-impact organisational effectiveness interventions aligned to business priorities
Partner with programme leaders, People Directors and senior partners to address complex organisational challenges
Diagnose root causes using data, insight and organisational effectiveness methodologies
Design organisation structures and operating models that align capability, governance and ways of working to strategy
Ensure interventions deliver measurable improvements in productivity, organisational health and business performance
Act as a trusted adviser, using insight and constructive challenge to influence senior partners
Build organisational effectiveness capability by coaching leaders and People teams on tools, frameworks and approaches
Why join us?
We’re transforming how we operate to meet the needs of the future—and this role puts you at the centre of that journey. You’ll work on meaningful, organisation-wide challenges, helping senior leaders shape how teams are structured and perform. With exposure to complex programmes and senior partners, this is an opportunity to build your expertise, expand your influence, and make a tangible impact on business outcomes.
What we’re looking for
Experience leading or playing a significant role in organisation design and operating model initiatives within complex organisations (typically 5+ years)
Strong knowledge of organisation design, operating model frameworks and organisational effectiveness methodologies
Proven ability to use data and analytics (e.g. Excel, Power BI or similar) to diagnose issues and support design decisions
Experience influencing senior partners and working effectively in a matrix environment
Strong commercial awareness with the ability to link organisational interventions to business performance outcomes
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
And any experience of these would be really useful:
Experience applying organisational health or efficiency metrics in transformation programmes
Background in consulting, transformation or enterprise change environments
Experience coaching leaders or People teams on organisational effectiveness approaches
This is a place for you…
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.
The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
Offices: 25 Gresham Street, London, UK EC2V 7HN, GB
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.
The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
Offices: 25 Gresham Street, London, UK EC2V 7HN, GB