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Skills: Site Management, Team Leadership, Customer Service, Facilities Management, Workflow Management
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Entry level
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$17/hr–$18/hr
Entry level
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Skills: Mail processing, Scanning, Copying, Production work, Customer service
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Customer Success Manager - Infrastructure and IT Consulting
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$75k–$120k/yr
Mid level
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Production Mail Service Specialist - Mail/Copy/Scan
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$17/hr–$18/hr
Entry level
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Overview Consider a new career today as a Copy/Mail Team Member- Part-Time with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Busi…
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$75k–$85k/yr
Full-time
high school
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance
Posted 8d ago
Apply by Aug 4
~40 hrs/week
Responsibilities
The Site Manager is responsible for providing daily on-site leadership and managing facility operations including print, scan, mail, and hospitality services. They must ensure high-quality customer service, manage team workflows, and maintain operational reporting and safety standards.
Requirements
Candidates must have 2-3 years of legal site management experience and the ability to lead a team of 10+ employees. A high school diploma or GED is required, along with proficiency in Microsoft Office and the ability to lift up to 50 lbs.
Full job description
Overview
IST Management is seeking a On-Site Site Manager to join our St. Louis area team! The On-Site Site Manager is responsible for providing on-site management and regional support our facilities operation in Print/Scan/Mail/Hospitality and Office Service functions. The ideal candidate will have at least 2-3 years of Legal Site Management experience in a law firm office environment and managing a team of 10+ employees. Manager must have strong leadership skills, have the ability to lead a diverse team of employees and deliver a high level of customer end user services while using critical and analytical skills in delivering practical solutions.
About Us
IST Management is a business process outsourcing company. We pride ourselves on our commitments to excellence for our clients and upward mobility for our employees. We provide cross-training and a career path to leadership for our on-site positions.
We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!
Check out istmanagement.com for more info on us!
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance and Bonus Incentives
Annual Compensation: $75,000 -$ 85,000
Schedule: Must have flexible schedule to work early and late shifts. Overall hours of operation are 7:00 AM - 9:00 PM Monday-Friday
Responsibilities
The Office Services Site Manager is responsible for providing on-site daily leadership. Other duties include:
Professional and friendly customer service; verbal and written interaction with internal and external clients with excellent use of business etiquette and critical thinking skills.
Hospitality services: Conference room management (i.e setting up/breakdown for meetings and events, arranging and moving tables/chairs, assist with catering orders, other related tasks as needed)
Mail/Copy/Print Center - Ability to manage workflow and direct team in best practices and utilize current technology to leverage workflow. Make viable recommendations on industry trends and solutions to improve operations efficiency
Consistently adhere to business procedure guidelines; take direction from Sr. Management and maintain communication with full participation in all scheduled meetings.
Participate in cross-training and develop plans for the execution of cross-training of team members.
Maintain all logs and reporting documentation; attention to detail and
Adhere to all safety procedures; perform other tasks as assigned
Qualifications
Ideal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous management experience in a legal environment is a plus.
High School Diploma or GED required; authorization to work for any employer in the US required
Excellent communication skills both verbal and written
Ability to effectively lead a team environment; willingness to cross-train for other job functions and must be a working manager.
Ability to meet employer's attendance policy
Ability to lift up to 50 lbs
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions. IST is a company built on providing only the highest level customer support and the most advanced technology designed to provide complete business information management: Facilities Management, eDiscovery and Litigation Support, Records Management and Electronic Document Management.
Offices: 1341 Moreland Ave SE, Atlanta, Georgia 30316, US
Facilities ManagementMailCopy & General Office Support ServicesDocStor - Electronic Document ManagementOffice Equipment SalesDiscover-E - eDiscoveryand Records & Information ManagementCRMInformation TechnologyConsulting
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions. IST is a company built on providing only the highest level customer support and the most advanced technology designed to provide complete business information management: Facilities Management, eDiscovery and Litigation Support, Records Management and Electronic Document Management.
Offices: 1341 Moreland Ave SE, Atlanta, Georgia 30316, US
Facilities ManagementMailCopy & General Office Support ServicesDocStor - Electronic Document ManagementOffice Equipment SalesDiscover-E - eDiscoveryand Records & Information ManagementCRMInformation TechnologyConsulting