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Full-time
associate degree, high school
Posted 4d ago
~40 hrs/week
Responsibilities
The role involves conducting pre-sales activities such as analyzing customer system and product needs to develop complex technical solutions. Additionally, the associate provides technical support, mentors junior staff, and explains policies to stakeholders.
Requirements
Candidates must have at least a two-year college degree with three years of experience, or a high school diploma with five years of functional experience. The role requires a seasoned individual contributor capable of working independently on moderately difficult assignments.
Full job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Position Summary:
Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs.
Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions
What you bring to the role:
Seasoned individual contributor.
Works under limited supervision for routine situations.
Provides assistance and training to lower-level employees.
Problems typically are not routine and require analysis to understand.
Makes minor adjustments to working methods.
Explains practices, procedures and policies to reach agreement wit others outside of the job area.
Provides administrative or technical support at a senior level.
Proficient in the various competencies relevant to their job.
May act as a lead or mentor to more junior technical or administrative support personnel.
Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
Generally, works independently within established procedures associated with the specific job function.
Normally receives little instruction on daily work.
Determines methods and procedures on new assignments.
May be informal team leader.
Qualifications:
Two-year college degree or equivalent experience and minimum 3-year experience in functional area.
OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Offices: 3351 Michelson Drive, Suite 100, Irvine, CA 92612, US · Heisenbergbogen 3, Dornach, Bayern 85609, DE · 2000 NW 84th Ave, Doral, FL 33172, US · 1759 Wehrle Drive, Williamsville, NY 14221, US · 55 Standish Court, Mississauga, ON L5R 4A1, CA
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Offices: 3351 Michelson Drive, Suite 100, Irvine, CA 92612, US · Heisenbergbogen 3, Dornach, Bayern 85609, DE · 2000 NW 84th Ave, Doral, FL 33172, US · 1759 Wehrle Drive, Williamsville, NY 14221, US · 55 Standish Court, Mississauga, ON L5R 4A1, CA