Spain · Remote OK
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first bra…
Skills: AI Product Management, LLM Integration, Agentic Architectures, Automation Workflows, Conversational AI
Cairo, Cairo, Egypt · On-site
About Us Foundever® is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation. We are seeking a dynamic and passionate Trainer to join our team. As a Trainer, you will be respons…
Skills: Training Program Design, Technical Skills Training, Soft Skills Training, Curriculum Development, Virtual Learning
Spain · Remote OK
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first bra…
Skills: AI Product Management, LLM Integration, Agentic Architectures, Automation Workflows, Conversational AI
Vale, Guernsey, Guernsey · Remote OK
$2745k–$3843k/yr
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our i…
Skills: Project Management, Stakeholder Engagement, Change Management, Strategic Planning, Risk Mitigation
Gothenburg, Västra Götaland County, Sweden · On-site
Required Language Swedish, English Employment Type Full time Contract Type Permanent Description Letar du efter en positiv och utvecklade arbetsplats? Lockas du av att hjälpa andra? Har du viljan att lära dig något nytt?…
Skills: Customer Service, Problem Solving, Swedish Fluency, English Proficiency, Basic Computer Skills
Seville, Andalusia, Spain · On-site
Description We select a teleoperator with native or bilingual NORWEGIAN who speaks English (B2 level). Your mission will be to provide support to a company specialising in warranties and insurance of electronic devices f…
Skills: Norwegian Language, English Language, Customer Service, Incident Management, Adaptability
Cairo, Cairo, Egypt · On-site
We are seeking a dynamic and experienced Speech Analyst to support the next phase of growth and innovation for Foundever’s English-speaking markets. The ideal candidate will be an analytical thinker, naturally inquisitiv…
Skills: AWS Contact Lens, Speech Analytics, Data Analysis, Power BI, Stakeholder Management
Budapest, Central Hungary, Hungary · On-site
Pridružite se naši ekipi! Želite prispevati k vrhunski storitvi za uporabnike? Tekoče govorite slovensko in hrvaško ter dobro obvladate angleščino? Si želite razvijati svojo kariero v mednarodnem in večkulturnem okolju? …
Skills: Slovenian Language, Croatian Language, English Language, Customer Support, Communication Skills
Chavies, Kentucky, United States · On-site
About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first bran…
Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, Network Connectivity, User Access Management
Budapest, Central Hungary, Hungary · On-site
Pridružite nam se! Želite doprinijeti pružanju vrhunske korisničke podrške? Govorite slovenski i hrvatski jezik te imate dobro znanje engleskog jezika? Želite graditi svoju karijeru u multikulturalnom okruženju? Onda ima…
Skills: Slovenian Language (C1), Croatian Language (C1), English Language (B1), Customer Support, Communication Skills
Hyderabad, Telangana, India · Remote OK
About Foundever ™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-f…
Skills: Network Architecture, SDWAN, SASE, Load Balancing, Firewall Management
Gdańsk, Pomeranian Voivodeship, Poland · On-site
Job Summary Specjalistka / Specjalista ds. Obsługi Klienta z j. niemieckim - Customer Support Rockstar Lokalizacja: Gdańsk (praca stacjonarna) Firma: Foundever Wynagrodzenie: 49 zł/h brutto, równoważny czas pracy Bonus r…
Skills: German (C1), English (B2), MS Office, Customer Service, Empathy
Gdańsk, Pomeranian Voivodeship, Poland · On-site
Job Summary Specjalistka / Specjalista ds. Obsługi Klienta z j. niemieckim - Customer Support Rockstar Lokalizacja: Gdańsk (praca stacjonarna) Firma: Foundever Wynagrodzenie: 49 zł/h brutto, równoważny czas pracy Bonus r…
Skills: German (C1), English (B2), MS Office, Customer Service, Communication Skills
Guarulhos, São Paulo, Brazil · Remote OK
At Foundever, we are revolutionizing customer experience (CX) with cutting-edge digital solutions. As we grow, we are building a pioneering Digital Services organization, and we’re looking for exceptional talent to join …
Skills: Conversational AI, Delivery Management, Generative AI, Large Language Models, Project Governance
Warsaw, Masovian Voivodeship, Poland · Hybrid
$5k–$6k/mo
Job Summary Dołącz do nas w Foundever! Foundever jest jednym z wiodących przedsiębiorstw w branży firm dostarczających rozwiązania z zakresu outsourcingu procesów biznesowych, marketingu cyfrowego, szkoleń i zarządzania …
Skills: Polish Language, English Language, Technical Support, Troubleshooting, Customer Service
Guarulhos, São Paulo, Brazil · Remote OK
At Foundever, we are revolutionizing customer experience (CX) with cutting-edge digital solutions. As we grow, we are building a pioneering Digital Services organization, and we’re looking for exceptional talent to join …
Skills: Conversational AI, LLMs, RAG, NLU, Prompt Engineering
Mumbai, Maharashtra, India · On-site
Description: Team Lead (International Sales & Retention Process) Role Overview The Team Lead (International Process) is a critical supervisory role requiring a minimum of 14 years of experience as a Team Lead (TL) within…
Skills: People Management, Operations Management, Client Metrics, Performance Management, Coaching
Hybrid
About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first bran…
Skills: Talent Acquisition, Workforce Development, Stakeholder Engagement, Program Design, Student Outreach
Siquirres, Costa Rica · On-site
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first bran…
Skills: English Proficiency, Customer Service, Mathematical Skills, Listening Skills, Negotiation Skills
India · Remote OK
Job Summary The Senior Manager of SAP SuccessFactors EC and Platform plays a pivotal role in the strategic direction and development of our SAP SuccessFactors Core HR solution with a focus on best practices, optimization…
Skills: SAP SuccessFactors, Employee Central, Global HRIS, Release Management, Role Based Permissions
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Lead the end-to-end product lifecycle and roadmap for Foundever's internal agentic platform to enable AI-driven automation. Collaborate with cross-functional technical teams and business stakeholders to identify and scale high-impact AI use cases.
Requires 4-7 years of experience in AI or platform product management with hands-on expertise in LLMs and orchestration frameworks like n8n or Langflow. A degree in Computer Science, Engineering, or a related field and C1 level English proficiency are required.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
We are looking for a highly skilled AI Product Manager – Agentic Platform in the CET time zone (EMEA region, South Africa, Egypt or India) to lead the development of Foundever’s internal agentic platform—empowering teams across the organization to design, build, and scale agentic and automation-based solutions.
We are seeking an experienced and technically strong AI Product Manager to join our growing AI Product & Design team, with ownership of Foundever’s agentic platform. This platform enables internal users to create agentic systems, automation workflows, and AI-driven solutions that improve efficiency, scalability, and innovation across the business.
In this role, you will lead the product vision, roadmap, and delivery of an AI-native platform built on LLMs, automation frameworks, and conversational AI technologies. You will work closely with engineering, data science, UX, and business stakeholders to identify high-impact automation use cases and translate them into scalable platform capabilities.
#LI-REMOTE
Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Offices: 600 Brickell Avenue, Suite 3200, Miami, FL 33131, US
Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Offices: 600 Brickell Avenue, Suite 3200, Miami, FL 33131, US
