Danish Customer Advisor for a Video Game Brand - Paid relocation to Larnaca, Cyprus
Copenhagen, Capital, Denmark · On-site
Entry level$5M raised
Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits? Are you Danish native or fluent with strong English communication skills? Looking to build your career in the Mediterranean city …
Skills: Danish Proficiency, English Communication, Customer Service, Problem Solving, Analytical Skills
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About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-fi…
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$17/hr–$19/hr
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Gothenburg, Västra Götaland County, Sweden · On-site
Entry level$5M raised
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Romanian speaking Customer Advisor - Athens, Greece
Athens, Attica, Greece · On-site
Entry level$5M raised
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Swedish speaking Customer Advisor - Athens, Greece
Athens, Attica, Greece · On-site
Entry level$5M raised
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Skills: Swedish Fluency, English Communication, Customer Support, Problem Solving, Analytical Skills
Estonian speaking Customer Advisor - Athens, Greece
Athens, Attica, Greece · On-site
Entry level$5M raised
About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-fi…
Skills: Estonian Fluency, English Communication, Customer Support, Problem Solving, Analytical Skills
Danish Customer Advisor for a Video Game Brand - Paid relocation to Larnaca, Cyprus
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Full-time
Company-provided housing in Larnaca, Round-trip flight covered, Competitive fixed monthly salary, Uncapped commission system, Paid professional training, Employee discounts
Posted 9d ago
~40 hrs/week
Responsibilities
Respond to customer enquiries efficiently and maintain technical knowledge of the client's gaming products. Log calls accurately and escalate complex queries to senior staff when necessary.
Requirements
Requires native or proficient Danish (C2) and intermediate English (B1) communication skills. Candidates must hold EU citizenship or a valid Cyprus work permit and be willing to work on-site in Larnaca.
Full job description
Come and work with us.
Do you want to be part of a team whose motto is Play Has No Limits? Are you Danish native or fluent with strong English communication skills? Looking to build your career in the Mediterranean city of Larnaca, where you can enjoy sunshine 330 days a year?
So we have the perfect opportunity for you!
Our client is a world market leader gaming brand of home video game consoles and production company
Your future project: join our Swedish Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
Respond efficiently and effectively to all customers’ enquiries within given timescales
Develop and maintain a full technical knowledge of the client’s products and services
Deal with all correspondence as requested/required
Accurately log all calls and in line with procedures
Responsibly maintain and update all job-related administrative forms
Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
To succeed in the role, you will need to have:
Native or proficient level of Danish (C2)
Intermediate level of English (B1)
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Cyprus
Be a local candidate or willing to relocate to Larnaca, Cyprus (work on site)
Benefits.
Competitive fixed monthly salary plus an attractive, uncapped commission system
Relocation and accommodation included
Paid professional training
Office hours only, no weekends
Employee discounts
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
Job stability
Life-long skills and experience
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Related keywords
Video GamesCustomer SupportGaming IndustryDanish LanguageLarnacaCyprusTechnical SupportCustomer ExperienceEU Citizenship
Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
955,659
Total funding
$5M
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.
Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Offices: 600 Brickell Avenue, Suite 3200, Miami, FL 33131, US
RoboticsConsultingArtificial IntelligenceSoftwareProfessional ServicesAdvertisingArtificial Intelligence (AI)OutsourcingCustomer Service
Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
955,659
Total funding
$5M
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.
Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Offices: 600 Brickell Avenue, Suite 3200, Miami, FL 33131, US
RoboticsConsultingArtificial IntelligenceSoftwareProfessional ServicesAdvertisingArtificial Intelligence (AI)OutsourcingCustomer Service