Amsterdam, North Holland, Netherlands · On-site
Company Description Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enablin…
Skills: Office 365, Microsoft Entra ID, ServiceNow, Level 1 Support, Level 2 Support
Budapest, Central Hungary, Hungary · On-site
Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everi…
Skills: Windows OS, Microsoft 365, Active Directory, ITIL, Hardware Troubleshooting
Budapest, Central Hungary, Hungary · On-site
Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everi…
Skills: Windows OS, Microsoft 365, Active Directory, ITIL, Hardware Troubleshooting
Brussels, Brussels-Capital, Belgium · On-site
Description de l'entreprise Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and Americ…
Skills: Business Analysis, Software Testing, Risk Management, Functional Specifications, Agile
Paris, Ile-de-France, France · On-site
Description de l'entreprise Experteam est un acteur majeur de la Digital Workplace, du Modern Management et de l'Expérience Numérique Collaborateur (DEX). Partenaire historique de Nexthink, nous accompagnons les plus gra…
Skills: Nexthink, Digital Workplace, End User Computing, Employee Experience, PowerShell
Le Mans, Pays de la Loire, France · On-site
$40k–$55k/yr
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? Entreprise française des Services du Numérique (ESN), HELPLINE accompagne depuis 1994 les directions informatiques et métiers dans leurs projets …
Skills: Project management, Operational steering, Strategic planning, Change management, Governance
Le Mans, Pays de la Loire, France · On-site
$40k–$55k/yr
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? Entreprise française des Services du Numérique (ESN), HELPLINE accompagne depuis 1994 les directions informatiques et métiers dans leurs projets …
Skills: Project management, Release management, ITIL, Configuration management, Stakeholder coordination
Saint-Gérand-Croixanvec, Brittany, France · On-site
$23k–$24k/yr
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? Entreprise française des Services du Numérique (ESN), HELPLINE accompagne depuis 1994 les directions informatiques et métiers dans leurs projets …
Skills: User support, Technical support, Windows 10, Windows 11, Microsoft Office
Vannes, Brittany, France · On-site
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? ✨ 🚀 A propos de HELPLINE : Entreprise française des Services du Numérique (ESN), HELPLINE accompagne depuis 1994 les directions informatiques et…
Skills: Java, Springboot, Unix scripting, Gitlab CI/CD, Teradata
Vannes, Brittany, France · On-site
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? ✨ 🚀 A propos de HELPLINE : Entreprise française des Services du Numérique (ESN), HELPLINE accompagne depuis 1994 les directions informatiques et…
Skills: Data engineering, Semarchy xDi, Teradata, PostgreSQL, MySQL
Marcq-en-Barœul, Hauts-de-France, France · On-site
$48k–$55k/yr
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’ex…
Skills: IT Service Delivery Management, Managed Services Governance, ITIL Framework, P&L Management, SLA/SLR Monitoring
La Boissière-des-Landes, Pays de la Loire, France · On-site
Description de l'entreprise Depuis 2015, Seequalis accompagne de grandes organisations dans la transformation de leurs pratiques de travail, de leurs connaissances et de leurs opérations. Cabinet de conseil du groupe Eve…
Skills: AI Engineering, Software Engineering, Spec-Driven Development, Prompt Engineering, Context Engineering
La Boissière-des-Landes, Pays de la Loire, France · On-site
Description de l'entreprise Depuis 2015, Seequalis accompagne de grandes organisations dans la transformation de leurs pratiques de travail, de leurs connaissances et de leurs opérations. Cabinet de conseil du groupe Eve…
Skills: Microsoft Copilot Studio, Power Platform, Power Apps, Power Automate, Dataverse
Rotterdam, South Holland, Netherlands · On-site
Description de l'entreprise Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and Americ…
Skills: ETL Testing, Big Data Testing, SQL, Data Validation, Test Automation
Brussels, Brussels-Capital, Belgium · On-site
Description de l'entreprise Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and Americ…
Skills: Java, Spring Framework, Spring MVC, REST API, Microservices
Avignon, Provence-Alpes-Côte d'Azur, France · On-site
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? ✨ 🚀 A propos de HELPLINE : HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur…
Skills: Windows Server, Linux, Apache Tomcat, Docker, Kubernetes
Nanterre, Ile-de-France, France · Hybrid
$48k–$53k/yr
Description de l'entreprise HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise humaine et la technologie s’enrichissen…
Skills: Labor Relations, Collective Bargaining, Disciplinary Management, Employment Law, Health and Safety Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Everience est un groupe international de conseil et de services numériques augmentés, de 4 000 collaborateurs pour un chiffre d’affaires de 280M€, qui place l’humain au cœur de la révolution I…
Skills: Team management, IT support, Performance reporting, Operational coordination, English proficiency
Paris, Ile-de-France, France · On-site
Description de l'entreprise Everience est un groupe international de conseil et de services numériques augmentés, de 4 000 collaborateurs pour un chiffre d’affaires de 280M€, qui place l’humain au cœur de la révolution I…
Skills: Team management, IT support, Performance monitoring, Reporting, Excel
Montrouge, Ile-de-France, France · On-site
Description de l'entreprise Everience est un groupe international de conseil et de services numériques augmentés, de 4 000 collaborateurs pour un chiffre d’affaires de 280M€, qui place l’humain au cœur de la révolution I…
Skills: IT Service Management, ITIL, Service Level Agreement management, KPI analysis, Team leadership
Amsterdam, North Holland, Netherlands • On-site
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Provide first and second level technical support for end-users, focusing on Office 365 and hardware deployment. Handle network-related issues including firewalls and switches as an escalation point for complex technical problems.
Candidates must have 2-5 years of experience in IT support and be fluent in both Dutch and English. Proficiency with Microsoft Entra ID and ServiceNow is required, along with the ability to work autonomously.
Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses.
With a 4,000-strong workforce across 18 locations in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow.
Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.
We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics
Everience operates in the Benelux and internationally and has 16 sites in Europe.
The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting...
End-user support for Office applications, particularly Office 365
Initial setup and deployment of new computers using internal tool - training will be provided
Introduction and onboarding of users to company IT tools
Printer support and troubleshooting
Support for network-related topics: firewalls, switches, and connectivity
Escalation point for more complex technical issues
Microsoft Entra ID (Azure AD administration)
ServiceNow for ticketing and incident management
Use of company-specific deployment and support tools
Fluent in Dutch and English
Experienced in both Level 1 and Level 2 IT support
Comfortable working autonomously (no backup needed)
All our positions are open to both women and men and are, of course, open to people with disabilities.
Information technology for business.
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?
Offices: Via Italo Calvino, 7, Edificio B, Rho, Lombardy 20017, IT
Information technology for business.
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?
Offices: Via Italo Calvino, 7, Edificio B, Rho, Lombardy 20017, IT
