Venlo, Limburg, Netherlands · On-site
Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everi…
Skills: Hardware Troubleshooting, End User Computing, Windows 7/10 Deployment, Imaging Tools, Data Backup and Recovery
Leuven, Flanders, Belgium · On-site
Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everi…
Skills: Windows Environment, Office 365, Mobile Device Support, ITIL, Incident Management
Leuven, Flanders, Belgium · On-site
Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everi…
Skills: Windows Environment, Office 365, Mobile Device Support, ITIL, Ticket Tracking
Saint-Quentin-en-Yvelines, Ile-of-France, France · Hybrid
Description de l'entreprise Né de l’expertise Modern Workplace, Experteam accompagne depuis sa création la transformation digitale des entreprises en réinventant le poste de travail et l’environnement collaboratif. Avec …
Skills: Windows Server, Microsoft Endpoint Configuration Manager (SCCM), VMware, GPO, DNS
Nantes, Pays de la Loire, France · On-site
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? ✨ 🚀 A propos de HELPLINE : Entreprise française des Services du Numérique (ESN), HELPLINE accompagne depuis 1994 les directions informatiques et…
Skills: Application Monitoring, Incident Analysis, SQL, Bash Scripting, PowerShell Scripting
Montreuil, Ile-de-France, France · On-site
$50k–$55k/yr
Description de l'entreprise Né de l’expertise Modern Workplace, Experteam accompagne depuis sa création la transformation digitale des entreprises en réinventant le poste de travail et l’environnement collaboratif. Avec …
Skills: Microsoft Teams Phone, IP Telephony, Mobile Device Management, SIP Trunks, Direct Routing
Jeumont, Hauts-de-France, France · On-site
$2k–$2k/mo
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’ex…
Skills: Technical Support, Workstation Maintenance, Software Installation, Master Deployment, Hardware Configuration
Marcq-en-Barœul, Hauts-de-France, France · On-site
$48k–$55k/yr
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’ex…
Skills: IT Service Delivery Management, Managed Services Governance, ITIL Framework, P&L Management, Client Relationship Management
Marcq-en-Barœul, Hauts-de-France, France · On-site
$24k–$25k/yr
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’ex…
Skills: IT Operations, Incident Management, System Supervision, Network Monitoring, Backup Management
Marcq-en-Barœul, Hauts-de-France, France · On-site
Description de l'entreprise Et si ton alternance te faisait apprendre 3 métiers en un ? Business developper, Manager, Chasseur de tête … Chez HELPLINE, tu touches à tout ce qui fait la vie d'une équipe. Spoiler : tu ne v…
Skills: B2B Business Development, Client Relationship Management, IT Recruitment, Negotiation, Prospecting
Marcq-en-Barœul, Hauts-de-France, France · On-site
$2k–$2k/mo
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’ex…
Skills: Trilingual Proficiency, French Language, Spanish Language, English Language, IT Support
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France · On-site
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? ✨ 🚀 A propos de HELPLINE : Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et …
Skills: Hardware Troubleshooting, Software Troubleshooting, Office 365, ITSM Tools, Windows 10
Montreuil, Ile-de-France, France · Hybrid
$48k–$50k/yr
Description de l'entreprise Véritable Scale-up au sein d’un grand groupe, Experteam, partenaire technologique Microsoft, accompagne et accélère la transformation digitale des entreprises et des organisations avec une exp…
Skills: Microsoft 365 Administration, Exchange Online, Microsoft Teams, SharePoint, OneDrive
Lyon, Auvergne-Rhône-Alpes, France · On-site
Description de l'entreprise HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise humaine et la technologie s’enrichissen…
Skills: Delivery Management, Service Desk Supervision, ITSM, ServiceNow, ITIL
Mérignac, Nouvelle-Aquitaine, France · Hybrid
Description de l'entreprise HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise humaine et la technologie s’enrichissen…
Skills: PySpark, Python, Microsoft Databricks, Big Data, Jira
Lyon, Auvergne-Rhône-Alpes, France · On-site
Description de l'entreprise Entreprise française des Services du Numérique (ESN), HELPLINE accompagne depuis 1994 les directions informatiques et métiers dans leurs projets de transformation autour des nouveaux usages et…
Skills: ITIL, ServiceNow, Windows 10, Windows 11, Microsoft 365
Paris, Ile-de-France, France · On-site
Description de l'entreprise Avec une double expertise en Data et DevOps, Size Up Consulting permet d’accélérer la transition digitale des entreprises et de transformer l’information en véritable levier stratégique. Dans …
Skills: Payment Architecture, Payment Gateway, Payment Processing, Bank Cards, Digital Wallets
Grenoble, Auvergne-Rhône-Alpes, France · On-site
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’ex…
Skills: OT/ICS Security, Incident Response, Threat Hunting, SIEM, Network Forensics
Nantes, Pays de la Loire, France · On-site
Description de l'entreprise Anko Technologies accompagne les organisations pour faire évoluer leurs infrastructures vers un cloud souverain, sûr et conforme aux exigences réglementaires. Ses 120 collaborateurs conçoivent…
Skills: Cisco LAN Administration, Palo Alto Firewalls, Fortinet Firewalls, Network Security, Cisco Telephony
Marcq-en-Barœul, Hauts-de-France, France · On-site
$450/hr–$600/hr
Description de l'entreprise Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’ex…
Skills: FinOps, Project Management, Azure Cloud, On-premise Environments, Project Reporting
Venlo, Limburg, Netherlands • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide onsite technical support, troubleshooting, and preventative maintenance for end-user devices and peripherals. Act as a liaison between users and departments to resolve incidents and ensure adherence to SLAs.
Requires 3 to 5 years of related experience with proficiency in Windows deployment, imaging tools, and network configuration. Fluency in both Dutch and English is required.
Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.
With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.
Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.
In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.
The Deskside Technician – End User Computing role provides troubleshooting, repair, and preventative maintenance for end-user devices and peripherals at corporate locations.
The technician handles a variety of assignments requiring analysis of hardware and data, applying judgment within established practices. They act as a liaison between users, departments, and teams to drive issue resolution.
All our positions are open to both women and men and are, of course, open to people with disabilities.
Information technology for business.
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?
Offices: Via Italo Calvino, 7, Edificio B, Rho, Lombardy 20017, IT
Information technology for business.
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?
Offices: Via Italo Calvino, 7, Edificio B, Rho, Lombardy 20017, IT
