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Full-time
associate degree
Posted 20d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
The Service Engineer provides technical support, installation, and after-sales services for advanced automation and precision equipment. The role involves conducting on-site commissioning, delivering customer training, and identifying new service sales opportunities.
Requirements
Candidates must have a diploma in Electrical, Electronic, or Mechatronics Engineering with 3 to 5 years of experience, preferably in the Semiconductor or SMT industry. Hands-on experience with laser systems, UV curing, or X-ray equipment and a willingness to travel overseas are required.
Full job description
About the Role
The Service Engineer is responsible for delivering technical support, installation, and after-sales services for advanced automation and precision equipment within DKSH's Technology business. This role is integral to building strong customer relationships and driving service excellence across DKSH's growing solutions portfolio.
What You Will Deliver
Support the achievement of service sales and solutions targets by identifying and developing new opportunities, working closely with sales and service leaders and account teams to continuously grow the prospect and opportunity pipeline
Conduct on-site installation and commissioning of automation equipment at customer sites
Deliver training to customers on the operation, setup, and maintenance of equipment
Provide after-sales technical support and service activities to ensure optimal equipment performance in the field
Conduct product application testing for customers to validate performance and functionality
Develop and build strong relationships with customers, positioning DKSH as a trusted and reliable solutions provider
Provide regular project progress updates to the reporting manager
Administrative duties and coordination tasks as required
What You Bring
Diploma in Electrical Engineering, Electronic Engineering, or Mechatronics
3 to 5 years of working experience in a similar field, preferably within the Semiconductor or Surface Mount Technology (SMT) industry
Hands-on experience with at least one of the following equipment types:
Laser Welders
Laser Marking Systems
Ultraviolet (UV) Curing Equipment
X-ray Systems
Familiarity and working knowledge of at least one of the following:
Vacuum Plasma Systems
Atmospheric Plasma Systems
VJE Rework Systems
Willingness and ability to travel overseas on short notice
Ability to work independently with initiative, as well as collaboratively within a team environment
Good communication skills
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Engineering.
Related keywords
AutomationPrecision EquipmentSemiconductorSurface Mount TechnologySMTLaser WeldersLaser MarkingUltraviolet CuringX-ray SystemsVacuum PlasmaAtmospheric PlasmaVJE Rework SystemsMechatronicsElectrical EngineeringElectronic EngineeringTechnical Support
About DKSH
DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.
Why it's great to work with us
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: https://bit.ly/dksh-careers
View jobs now: https://bit.ly/dksh-jobs
*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.
Market Expansion ServicesSourcingResearch and analysisMarketing and salesDistribution and logisticsAfter-sales servicesConsumer GoodsTechnologyHealthcareSpecialty Chemicals
About DKSH
DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.
Why it's great to work with us
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: https://bit.ly/dksh-careers
View jobs now: https://bit.ly/dksh-jobs
*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.
Market Expansion ServicesSourcingResearch and analysisMarketing and salesDistribution and logisticsAfter-sales servicesConsumer GoodsTechnologyHealthcareSpecialty Chemicals