Phoenix, Arizona, United States · On-site
$20/hr–$25/hr
The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the PHX Airport. MSPs will be the face of American Express …
Skills: Customer service, Communication skills, Problem solving, Team collaboration, Travel industry knowledge
New York, New York, United States · Hybrid
$24/hr–$63/hr
Business Unit/Role Specific Information Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, B…
Skills: Regulatory compliance, Governance, Operational risk, Process improvement, Financial services
Phoenix, Arizona, United States · Hybrid
$66k–$103k/yr
The Sanctions Analyst will assist with OFAC/Sanctions activities to ensure American Express’ activities meet all applicable regulatory requirements and standard industry practices. The Sanctions Analyst will develop a de…
Skills: Sanctions compliance, AML, Financial crimes, Risk management, Investigations
Sunrise, Florida, United States · Hybrid
$104k–$175k/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range o…
Skills: Distributed Systems, Algorithms, NoSQL, Relational Databases, Application Design
New York, New York, United States · Hybrid
$123k–$215k/yr
American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Mark…
Skills: Product management, Data platforms, Cloud computing, Strategic planning, Stakeholder management
New York, New York, United States · Hybrid
$123k–$215k/yr
American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Mark…
Skills: Product management, Data platforms, Generative AI, Strategic thinking, Project management
Rueil-Malmaison, Ile-de-France, France · Hybrid
Global Servicing (GS) supervise les expériences de voyage des consommateurs et de conciergerie, toutes les fonctions de service client de la carte pour les clients consommateurs, bancaires, commerçants et commerciaux de …
Skills: Customer relationship management, Customer service, Communication, Analytical skills, Problem solving
Charlotte, North Carolina, United States · Hybrid
$66k–$103k/yr
American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Complianc…
Skills: Financial crime investigations, Data analysis, Compliance, Anti-money laundering, Bank Secrecy Act
New York, New York, United States · Hybrid
$78k–$125k/yr
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate Card Products and Experience team within Global Commercial Products…
Skills: Project management, Relationship management, Communication skills, Analytical skills, Problem solving
Phoenix, Arizona, United States · Hybrid
$31/hr–$49/hr
About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance …
Skills: Administrative support, Organizational skills, Attention to detail, Communication skills, Time management
New York, New York, United States · Hybrid
$123k–$215k/yr
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, l…
Skills: Learning & Development, Talent Development, Organizational Development, Learning Strategy, Stakeholder Management
Chennai, Tamil Nadu, India · Hybrid
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency and drive competitive differentiation with …
Skills: Google Cloud Platform, BigQuery, Data Engineering, Java, Python
Taguig, Metro Manila, Philippines · Hybrid
9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Plac…
Skills: Credit and collections, Customer service, Inbound calls, De-escalation, Problem solving
South Brighton, South Australia, Australia · Hybrid
International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams. ICS i…
Skills: Consultative sales, B2B sales, Pipeline management, Outbound sales, Communication skills
South Brighton, South Australia, Australia · Hybrid
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By …
Skills: Anti-Money Laundering, Sanctions, Anti-Corruption, Risk Governance, Project Management
City of Westminster, England, United Kingdom · Hybrid
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By …
Skills: Risk management, Technology risk, Governance, Regulatory compliance, Cybersecurity
City of Westminster, England, United Kingdom · Hybrid
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By …
Skills: Risk management, Financial risk management, Regulatory compliance, Governance, Leadership
Gurgaon, Haryana, India · Hybrid
Overview of the Business: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It uses an array of tools and ever-evolvi…
Skills: Predictive modeling, Data science, Analytics, Machine learning, SAS
Gurgaon, Haryana, India · Hybrid
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voic…
Skills: Python, R, Java, SQL, SAS
Bengaluru, Karnataka, India · Hybrid
This is a Manager, Controller role in Inter company & Opex COE team within Global Financial Operations in Record to Report Controllership, India. The position will be responsible for managing accounting for and leading t…
Skills: Accounting, Investment equity governance, US GAAP, Financial reporting, People leadership
Phoenix, Arizona, United States • On-site
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Deliver superior service to American Express Card Members visiting the Centurion Lounge by acting as a brand ambassador. Provide travel, concierge, and lifestyle services while tailoring products to meet immediate customer needs.
Requires at least one year of experience servicing premium customers in the airline, lounge, or travel industry. Candidates must possess exceptional communication skills and the ability to work flexible shifts including nights, weekends, and holidays.
The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the PHX Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Offices: World Financial Center, 200 Vesey Street, New York, NY 10285, US · Viale Alexandre Gustave Eiffel, 15, Rome, Laz. 00148, IT · 600 Great South Rd, Auckland, Auckland 1051, NZ · 12-20 Shelley St, Sydney, NSW 2000, AU · 100 Feet Road, Bengaluru, Karnataka 560047, IN
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Offices: World Financial Center, 200 Vesey Street, New York, NY 10285, US · Viale Alexandre Gustave Eiffel, 15, Rome, Laz. 00148, IT · 600 Great South Rd, Auckland, Auckland 1051, NZ · 12-20 Shelley St, Sydney, NSW 2000, AU · 100 Feet Road, Bengaluru, Karnataka 560047, IN
