Gurgaon, Haryana, India · Hybrid
The Analytics, Investments and Marketing Enablement (AIM) team—within Global Commercial Services Marketing (GCSM)—is the analytics engine powering Commercial customer acquisition, engagement, and retention. AIM develops …
Skills: SQL, Python, GenAI, Data analytics, Digital marketing
Gurgaon, Haryana, India · Hybrid
Provide exceptional customer service by handling high volume of calls and addressing customer inquiries. Understand customer needs, offer personalized solutions and promote card member benefits. Make relevant product rec…
Skills: Customer service, Communication, Interpersonal skills, Attention to detail, Problem solving
Taguig, Metro Manila, Philippines · Hybrid
9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Plac…
Skills: Customer service, Travel industry knowledge, GDS experience, Live chat support, Problem solving
Gurgaon, Haryana, India · Hybrid
Finance is a collaborative team, playing a key role in advising all areas of the business. We have a strategic seat at the table and our unique insights are valued in a highly competitive marketplace and increasingly com…
Skills: Accounting, Financial reporting, Reconciliation, Financial consolidation, SOX compliance
Taguig, Metro Manila, Philippines · Hybrid
9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Plac…
Skills: People leadership, Sales management, Business strategy, Team motivation, Compliance
Sydney, New South Wales, Australia · Hybrid
Pro-actively provide effective & timely Compliance advice to all lines of business, by analysing legislative & regulatory compliance requirements, and translating those requirements into efficient operational processes, …
Skills: Compliance advice, Legislative analysis, Regulatory compliance, Operational processes, Policy development
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
The Legal Services Team (LST) is part of American Express General Counsel’s Organisation (GCO). We deliver legal support to colleagues and to clients, globally, across all business lines. We are looking to add a team mem…
Skills: Commercial contracts, Legal research, Analytical skills, Multi-tasking, Client management
Minato-ku, Tokyo, Japan · Hybrid
The International Risk and Control Management organization sits within International Card Services (ICS), which encompasses the issuing businesses across more than 28 international markets outside the U.S. Our colleagues…
Skills: Third party management, Risk management, Information security management, Operational risk, Compliance
New York, New York, United States · Hybrid
$24/hr–$63/hr
Business Unit/Role Specific Info Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, …
Skills: Product management, Analytical skills, Problem-solving, Project management, Communication skills
New York, New York, United States · Hybrid
$24/hr–$63/hr
Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisput…
Skills: Marketing, Analytical skills, Problem-solving, Project management, Communication
Sunrise, Florida, United States · Hybrid
$123k–$215k/yr
The U.S. Consumer and Digital Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communicati…
Skills: Java, React, Process Management, Case Management, Work Management
Phoenix, Arizona, United States · Hybrid
$89k–$150k/yr
Global Sanctions Investigations is responsible for identifying, assessing, and resolving potential sanctions concerns escalated through enterprise screening, referral, and investigative channels. The team triages potenti…
Skills: Sanctions investigations, Financial crimes, Compliance, Risk assessment, Due diligence
New York, New York, United States · Hybrid
$104k–$175k/yr
Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow t…
Skills: Operational risk management, Internal audit, Project management, Process governance, Financial services
New York, New York, United States · Hybrid
$123k–$215k/yr
Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Am…
Skills: Strategic thought leadership, Real estate management, Facilities management, Engineering capabilities, Risk management
New York, New York, United States · Hybrid
$123k–$215k/yr
Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Am…
Skills: Occupational health and safety, OSHA regulations, ISO 45001, NFPA standards, Risk management
Phoenix, Arizona, United States · Hybrid
$78k–$125k/yr
Associate, Technology Operations Engineering monitors and maintains technology systems or network infrastructure, provides technical support, and collaborates on the development of new technologies and procedures to alig…
Skills: Java, Spring Boot, RESTful API, SQL, NoSQL
Arlington County, Virginia, United States · Hybrid
$20/hr–$26/hr
Description - Internal At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleague…
Skills: Customer service, Communication skills, Problem solving, Professionalism, Collaboration
Arlington County, Virginia, United States · Hybrid
$20/hr–$26/hr
The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DCA Airport. MSPs will be the face of American Express …
Skills: Customer service, Communication skills, Travel industry knowledge, Problem solving, Team collaboration
New York, New York, United States · Hybrid
$89k–$150k/yr
Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business Resilience, Corporate Functions …
Skills: Regulatory governance, Compliance, Risk management, Project management, Governance frameworks
New York, New York, United States · Hybrid
$89k–$150k/yr
The US Special Investigations – Data Support & Intelligence Manager will be responsible for providing data, queries, and analytical support for urgent financial crime investigations. This role will translate investigativ…
Skills: Data analysis, SQL, Financial crime investigations, Anti-money laundering, Suspicious activity reporting
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The analyst will lead analytical work to drive strategy for Affiliates, Paid Media, and Cobrand channels. They will design data-driven strategies and collaborate with cross-functional teams to optimize targeting, personalization, and prospect conversion.
Candidates must hold a Bachelor's or Master's degree in a quantitative field and possess strong analytical skills. Proficiency in SQL and Python, along with experience in building machine learning models, is required.
The Analytics, Investments and Marketing Enablement (AIM) team—within Global Commercial Services Marketing (GCSM)—is the analytics engine powering Commercial customer acquisition, engagement, and retention. AIM develops insights, data products, and analytical solutions that shape smarter marketing and powerful digital experiences.
This role sits within the Paid Media, Affiliates & Cobrand Analytics team, supporting strategy, analytics and optimization across platforms. The team partners closely with Marketing to drive advanced audience targeting, optimize media performance, and build the next generation of Digital capabilities using data, advanced analytics, and emerging AI.
How will you make an impact in this role?
As an Analyst/Senior Analyst, you will lead analytical work that fuels the strategy for Affiliates, Paid Media & Cobrand channels for commercial Audience. You will design and implement data-driven strategies, build scalable analytical solutions, and collaborate across business, digital, and technology teams to optimize targeting, personalization, and prospect conversion.
This role is ideal for someone who is passionate about digital marketing analytics, audience strategy and applying emerging AI/GenAI techniques to transform Digital outcomes.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Offices: World Financial Center, 200 Vesey Street, New York, NY 10285, US · Viale Alexandre Gustave Eiffel, 15, Rome, Laz. 00148, IT · 600 Great South Rd, Auckland, Auckland 1051, NZ · 12-20 Shelley St, Sydney, NSW 2000, AU · 100 Feet Road, Bengaluru, Karnataka 560047, IN
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Offices: World Financial Center, 200 Vesey Street, New York, NY 10285, US · Viale Alexandre Gustave Eiffel, 15, Rome, Laz. 00148, IT · 600 Great South Rd, Auckland, Auckland 1051, NZ · 12-20 Shelley St, Sydney, NSW 2000, AU · 100 Feet Road, Bengaluru, Karnataka 560047, IN
