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Full-time
Medical insurance, Dental insurance, Vision insurance, Pet insurance, Paid parental leave, Short-term disability
Posted 10d ago
~40 hrs/week
Responsibilities
The Patient Coordinator serves as the primary point of contact for patients, managing registration, scheduling, and administrative workflows. They ensure a welcoming clinic experience while maintaining accurate patient records and providing excellent customer service.
Requirements
Candidates should have at least 2 years of administrative experience in a healthcare setting and proficiency in Microsoft Office applications. Strong time management, multi-tasking abilities, and a positive, self-motivated attitude are required.
Full job description
State of Location:
Virginia
Position Summary:
The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.
Job Description:
Location: Virginia Beach, VA (General Booth)
Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Why Choose Ivy Health?
Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Exceeding Expectations:Deliver best-in-class care and witness exceptional patient outcomes.
Empowering Values:Live by values that prioritize teamwork, growth, and serving others.
Incentives Galore: Benefits (start within 30 days):Medical, dental, vision, and pet insurance
Paid parental leave, short- and long-term disability
Employee Assistance Program (EAP) + discount program
Complimentary therapy services
401(k) with company match
Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
We’re looking for physical, occupational, speech, and ABA therapists who want to help others live life to the fullest.
Industry
Wellness and Fitness Services
Company size
5,001-10,000 employees
Founded
2003
Headquarters
White Plains, New York
LinkedIn followers
30,888
Ivy is a rapidly growing network of best-in-class outpatient physical, occupational, speech and ABA therapy clinics throughout the United States. Founded in 2003, our mission is to inspire and enable people to live life to the fullest.
Our network is made up of a diverse group of brands dedicated to providing patients with the exceptional care, personalized treatment and unparalleled outcomes they deserve. Our ongoing investment in new partners and strategic growth nurtures a commitment to our culture that’s all about our people.
With 670+ clinics and more than 6,000 dedicated team members across 16+ states, we operate as One Ivy, driven by our commitment to deliver unparalleled care to every individual we serve.
Offices: 1311 Mamaroneck Ave, White Plains, New York, US
Physical TherapyOccupational TherapySports MedicineOrthopedic TherapyAthletic Training and RecoveryPediatric TherapyABA TherapySpeech Therapyand Outpatient Physical TherapyHealth Care