Company Description Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're proba…
Skills: Java, Distributed Systems, Backend Engineering, Service Architecture, Performance Engineering
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Staff Platform Engineer / Staff Site Reliability Engineer
Sydney, New South Wales, Australia · On-site
Senior+
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Lead the technical foundation of AI-powered marketing experiences by building scalable backend systems for conversational AI and content generation. Drive cross-functional initiatives to optimize the AI generation stack and establish reusable frameworks for LLM agents and data platforms.
Requirements
Requires significant experience in designing high-throughput, low-latency distributed systems with high proficiency in Java. Candidates must have a track record of leading multi-team technical initiatives and the ability to collaborate with machine learning researchers.
Full job description
Company Description
Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship Sydney campus is uniquely Canva - an extension of our Surry Hills neighbourhood. It’s a thoughtfully designed space with plenty of room to collaborate, focus, and connect. This role is based in Sydney, and we’re looking for someone who calls it home. Our hybrid way of working gives you the flexibility to work remotely and to come together on campus for meaningful in-person collaboration and connection when it matters most. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What you'd be doing in this role
As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. This role offers the opportunity to shape the technical foundations behind Canva Grow's AI-powered marketing experiences. You'll work across multiple engineering teams to build highly scalable backend systems that power conversational AI, content generation, and shared platform capabilities used across the Grow Group.
At the moment, this role is focused on:
Advancing the backend systems that power our AI Ad Reasoner, improving reliability, observability, scalability, latency, and cost efficiency.
Partnering with Canva Original Research & Exploration (CORE) to productionise cutting-edge image and video generation models through robust orchestration pipelines, feature flagging, evaluations, and rollout strategies.
Designing and building a shared data platform that ingests and normalises data from advertising and ecommerce platforms including Google, Meta, TikTok, and Shopify.
Driving performance improvements across the AI generation stack by optimising orchestration, batching, caching, streaming, request routing, and model interactions.
Building reusable backend frameworks and libraries for LLM agents, prompt management, evaluation tooling, and asynchronous job orchestration that can be adopted across Canva.
Leading cross-functional technical initiatives spanning Grow, CORE, Inference, Canva AI, Design Agent, and Media teams to deliver seamless AI-powered creation experiences.
Setting technical direction through architecture reviews, mentoring engineers, improving engineering excellence, and maintaining a roadmap focused on reliability, maintainability, and operational excellence.
You're probably a match if
You have significant experience designing, building, and operating high-throughput, low-latency distributed backend systems in production.
You're highly proficient in Java with strong knowledge of modern backend engineering practices and service architecture.
You have deep computer science fundamentals, including distributed systems, concurrency, performance engineering, and scalable software design.
You're comfortable working alongside machine learning engineers and researchers, understanding model-serving trade-offs, inference latency, and production AI systems.
You have a demonstrated track record of leading technical initiatives that span multiple engineering teams and influencing architectural direction.
You're an excellent communicator who can clearly explain complex technical decisions to engineering, product, infrastructure, and machine learning audiences.
You enjoy mentoring other engineers and raising the technical bar across teams through collaboration and technical leadership.
About the team
The Create team sits within Canva's Grow Group and is building the next generation of AI-powered marketing experiences for small businesses. Our mission is to help customers effortlessly create high-performing marketing campaigns by combining connected customer data with Canva's world-class AI capabilities.
Backend engineers on the team work closely with Machine Learning Engineers and Research Scientists to develop conversational AI systems that generate static and video advertisements, while partnering across Launch, CORE, Canva AI, Video Editor, and AI Media teams to deliver seamless experiences across the Canva ecosystem. Together, we're building the technical foundations that will empower millions of businesses to create, publish, and continuously improve their marketing with AI.
What's in it for you?
Achieving our crazy big goals motivates us to work hard — and we do — but you'll experience plenty of moments of magic, connection, and fun along the way.
Here's a taste of what's on offer:
Equity packages — we want our success to be yours too.
Inclusive parental leave supporting all parents and carers.
Annual Vibe & Thrive allowance to support your wellbeing, home office setup, learning, and social connection.
Flexible leave options that empower you to recharge, give back, and thrive both personally and professionally.
The opportunity to solve highly complex AI and distributed systems challenges while shaping products used by millions of people around the world.
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and let us know if there's anything we can do to make our interview process more accessible.
We celebrate all types of skills and backgrounds at Canva. Even if your experience doesn't perfectly match every qualification, we'd still love to hear from you.
Please note that interviews are conducted virtually.
We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful on Canva on any device, from anywhere in the world.
Since our launch in 2013, we’ve had the crazy big goal of making design accessible to everyone. We were founded on the belief that people shouldn't need to understand complex software to unlock their creativity. We’re leveling the playing field and democratizing access to design and visual communication by empowering 100% of the world to communicate in a way that was once limited to the 1%.
We've always had a deeper mission surrounding Canva — which we talk about as our 'simple' two-step plan: to build one of the world’s most valuable companies, and to do the most good we possibly can. We're committed to our core value of Being a Force for Good, so as the value of our company grows, so too does our ability to have a positive impact on the world.
Offices: Kippax St, Surry Hills, New South Wales 2010, AU · 116 V. A. Rufino St, Coherco Corporate Center, Makati, National Capital Region 1229, PH · 3A Shilipu Road, Vanke Times Center, Beijing, Chaoyang 101101, CN · 200 E 6th St, Austin, Texas 78701, US
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