Role Summary : The NOC Analyst Tier I is the first responder within the 24/7 Global Command Center, responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation. This ro…
Skills: Network monitoring, Incident triage, Ticketing systems, TCP/IP, OSI model
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Customer service, Leadership, Team management, Food preparation, Merchandising
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Store safety
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company…
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Job DetailsJob Location: Strongsville, OH 44136Job Category: InternshipUnion Home Mortgage’s L.E.A.D Internship Program’s goal is to provide a fun, interesting, and real-world environment for our interns to L…
Skills: Verbal communication, Written communication, Analytical skills, Problem-solving, Critical thinking
Senior Application Developer (MERN/ GCP/ Technical Lead) Build the Future of Construction Technology Foundation Software is one of the fastest-growing construction software companies in the U.S. and a multi-year Northeas…
What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company…
Skills: Payroll tax processing, Tax compliance, Federal tax laws, State tax laws, Local tax laws
Position Summary As a Sr. Performance Engineer, you will be responsible for assessing and enhancing the performance, scalability, and site reliability of our software applications. You will design and execute performance…
Skills: Performance testing, Scalability, System reliability, JMeter, Azure Load Testing
About Momentive Technologies Momentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety…
Job DetailsJob Location: Strongsville, OH 44136Job Category: InternshipUnion Home Mortgage’s L.E.A.D Internship Program’s goal is to provide a fun, interesting, and real-world environment for our interns to L…
Skills: Communication, Analytical skills, Problem-solving, Critical thinking, Attention to detail
Position Summary As the Sr. Manager, Financial Planning & Analysis (FP&A), you will report directly to the Head of FP&A and serve as a key finance leader responsible for delivering timely, accurate, and decision-ready fi…
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Overview Are you a motivated self-starter looking for professional and personal fulfillment in your dental career? Do you want to be part of an organization that is interested in your professional growth? Come and join a…
Position Summary As a Staff Accountant, you will play a key role in the accuracy and integrity of the company's financial reporting. You will be responsible for performing complex accounting tasks, supporting month-ed an…
Skills: General ledger, Account reconciliation, Variance analysis, Month-end close, Year-end close
Requisition Number: 234570 Job Description Cintas is seeking a Production Associate - Utility IV to support the Rental Division. This position is responsible for performing a variety of production jobs as directed by the…
Skills: Production support, Loading and unloading, Material handling, Attention to detail, Teamwork
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling o…
Skills: Medical coding, Auditing, Clinical documentation, ICD-CM, CPT coding
Risk and Control Advisor - Business Resiliency Oversight
Birmingham, Alabama, United States · On-site
$91k–$203k/yr
Senior
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Provide Human Resources support to multiple site locations through working with management on matters relating to corporate and site policy, practices and relevant state and federal laws. Qualifications Responsibilities …
Skills: Employee relations, Recruiting, Onboarding, Retention, Management training
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The NOC Analyst is responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation within a 24/7 environment. They perform basic diagnostic troubleshooting and ensure timely escalation of unresolved issues to engineering teams.
Requirements
Candidates must have at least one year of professional experience in a NOC or technical support environment and a High School Diploma or GED. Additionally, applicants must be eligible to obtain a U.S. Government Public Trust clearance.
Full job description
Role Summary :
The NOC Analyst Tier I is the first responder within the 24/7 Global Command Center, responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation. This role is crucial for rapidly identifying network, server, and application issues and ensuring adherence to standardized operating procedures (SOPs) for timely escalation.
Core Responsibilities :
Monitoring & Triage: Proactively monitor NOC dashboards, network performance tools, and alerting systems for potential and active service impacts.
Incident Creation: Accurately log all alerts into the ticketing system, classifying incidents by severity, affected component, and urgency.
Initial Troubleshooting: Perform basic diagnostic steps as defined in runbooks, including pings, traceroutes, basic device status checks, and confirming service availability.
Escalation: Timely and precise escalation of complex or unresolved incidents to NOC Analyst 2 or specialized engineering teams, following established paths.
Communication: Send clear, concise status updates and notifications regarding low-impact events to internal stakeholders.
Documentation: Maintain up-to-date shift logs and contribute feedback to improve existing runbooks and knowledge base articles.
Essential Skills and Knowledge :
Networking Fundamentals: Basic understanding of networking concepts (TCP/IP, OSI model, DNS, DHCP).
Tool Proficiency: Experience with common monitoring tools and ticketing systems.
Operating Systems: Familiarity with basic command-line navigation and service checking in Windows and/or Linux environments.
Communication: Excellent verbal and written communication skills with an emphasis on clarity and professionalism under pressure.
Attention to Detail: Meticulous approach to documentation and following sequential procedures.
Required Qualifications :
Security Clearance: Must be eligible for and able to successfully obtain and maintain a U.S. Government Public Trust clearance.
Experience: Minimum of 1 year of professional experience in a NOC, Technical Help Desk, or operational support center environment.
Education: High School Diploma or GED required.
Certifications (Desired): CompTIA A+ or CompTIA Network+ is highly valued.
Telsource has re-branded - we're now Acuative!
Visit our web site to learn more - www.acuative.com
Since 1984, Acuative has provided superior service and best-of-breed technology solutions to telecom provider, enterprise, finance, retail and public sector markets. With keen insight, dynamic skill and forward-thinking vision, Telsource/Acuative utilizes its extensive expertise in the areas of voice, data, video, managed services, data centers, unified communications and security.
Offering comprehensive global support for large geographically dispersed enterprises with remote or branch offices, our services maximize clients’ return on their technology investment while adeptly preparing them for their future.
Offices: 30 Two Bridges Road, #240, Fairfield, New Jersey 07004, US · 570 Lake Cook Road, #470, Deerfield, Illinois 60015, US · 8237 Dow Circle, Cleveland, Ohio 44136, US · 2830 Market Loop, #104, Southlake, Texas 76092, US
Managed ServicesService Contract AdministrationProfessional ServicesCentral Office (EF&I) ServicesField ServicesTechnical ServicesDigital Signage and KiosksCloud TelephonyWireless Connectivityand PCI Security and Compliance