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Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Retirement Plan, Company Match up to 5%, Paid Parental Leave
Posted 48d ago
~40 hrs/week
Responsibilities
Support Loan Officers in driving customer engagement, lead conversion, and pipeline growth while guiding clients through the mortgage process. Manage loan documentation and leverage AI-enabled digital tools to optimize workflows and improve customer experience.
Requirements
Requires a high school diploma and an NMLS license or the willingness to obtain one, with a bachelor's degree preferred. Candidates should possess a strong sales mindset, digital fluency, and the ability to manage multiple priorities in a fast-paced environment.
Full job description
Loan Officer Associate
NextGen Loan Officer Associate (LOA)
Launch Your Career in Mortgage Sales
The NextGen Loan Officer Associate (LOA) role is an early‑career position designed to prepare high‑potential individuals for a producing Loan Officer career. This role goes beyond support—you will actively contribute to lead conversion, pipeline growth, and customer experience while learning the daily behaviors, metrics, and decision‑making of top‑performing Loan Officers.
You’ll work alongside experienced sales professionals, engage directly with customers, and use modern digital and AI‑enabled tools to manage relationships, prioritize leads, and drive results. Successful LOAs build the foundation to move into full Loan Officer responsibilities, including revenue ownership and referral‑based selling.
This role is ideal for individuals who are competitive, relationship‑driven, and energized by using technology and data to sell smarter and perform at a higher level.
What You’ll Do
Sales & Customer Engagement
Partner with a Loan Officer to drive customer engagement, follow‑up, and pipeline movement
Guide customers through the mortgage process using a consultative approach
Communicate clearly and promptly via phone, email, and digital channels
Support conversion by identifying needs, presenting options, and addressing objections
Build effective relationships with New Home Consultants, internal partners, and referrals
Participate in builder, realtor, and community activities that generate leads
Pipeline & Business Management
Maintain accurate loan data, documentation, and notes in the LOS
Track daily follow‑ups, milestones, and next steps to support on‑time closings
Review pipeline activity and reports to understand loan progress end to end
Learn how Loan Officers prioritize volume and balance service with sales results
Support processors and closers by helping gather required documentation
Training, Licensing & Compliance
Complete classroom and online training on products, pricing, compliance, and the loan lifecycle
Train on mortgage rate sheets to understand pricing and rate locking
Complete required testing and licensing, including NMLS and state licenses
Maintain compliance knowledge, including RESPA and continuing education
Technology, AI & Modern Tools
Use CRM, LOS, and digital tools to manage leads and workflows
Leverage AI and automation to prioritize outreach and reduce manual work
Use data insights to improve customer experience and pipeline performance
Identify ways to streamline processes and increase selling time
Share practical improvements that increase team efficiency
What Sets You Apart
Sales Mindset & Drive
Strong interest in sales, customer relationships, and performance‑based roles
Comfortable with accountability, metrics, and continuous improvement
Motivated by growth, progression, and long‑term opportunity
Digital & AI Fluency
Confident navigating multiple systems and tools in a fast‑paced environment
Learns new platforms quickly and applies them to real work
Uses technology and emerging tools to work smarter—not just faster
Adaptability & Ownership
Thrives in changing environments with evolving priorities
Open to feedback, coaching, and continuous learning
Demonstrates resilience, curiosity, and follow‑through
What You Bring
High School Diploma (required), Bachelor’s degree (preferred)
NMLS License or willingness to obtain
Experience using digital tools for work, projects, or collaboration (academic, internship, or professional)
Ability to manage multiple priorities across systems and timelines
Strong communication skills and customer focus
Interest in building a long‑term career in mortgage sales
Why Lennar / Why NextGen
Clear, supported path to becoming a producing Loan Officer
Hands‑on experience with real customers, real deals, and real sales expectations
Exposure to top‑performing Loan Officers and sales leadership
Development of core skills: sales execution, pipeline management, customer engagement, and technology fluency
Opportunity to grow your career with a Fortune 500 company committed to internal advancement
#LI-CA1
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
For more than 70 years, Lennar has been in the business of making homeownership more attainable for more people. It's a mission we take seriously — because a home isn't just a structure. It's where families put down roots, where kids grow up, where life happens.
We build homes across every stage of life, from first-time buyers to active adults, and we back them with the mortgage, title, and closing support that simplifies the path to ownership. We develop multifamily communities nationwide and invest in the technology driving the future of homebuilding.
But at the center of all of it is something that hasn't changed: a belief that homeownership matters, that the American Dream should be within reach for more people, and that the work we do every day helps make that possible. That's what drives our 11,000 Associates — and it's the dream we're proud to build.
Offices: 5505 Waterford District Dr, Miami, Florida 33126, US
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