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Full-time
bachelor degree
Accrued vacation, Medical, Dental, Vision, 401k with company matching, Life insurance
Posted 11d ago
~40 hrs/week
Responsibilities
The analyst provides technical laboratory services, including multivendor instrument support, IT maintenance, and validation compliance. They are responsible for managing lab computing equipment, implementing security policies, and acting as a technical liaison for vendors and field engineers.
Requirements
Candidates must hold a Bachelor of Science in computer science, life science, or equivalent industry experience. At least 3 years of technical experience with Windows technologies, networking, and scientific instrumentation is required.
Full job description
Location: Georgia - Multiple locations
This role will require regular presence at client sites in the designated areas
This role is NOT eligible for relocation assistance
The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.
Responsibilities:
Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation
Manage lab computing aspects of installing new, retirement and relocation of equipment
Implement Windows based security
Ensure adherence to client’s corporate policies through periodic reporting and compliance programs
Act as the technical support contact for field service engineers and external vendors
Provide technical subject matter expertise for new system validation and change management efforts
Document procedures, policies, troubleshooting and best practices
Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable
Perform system preventative maintenances based on client’s schedule, if applicable
Required Skills:
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track and complete tasks for multiple projects
Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code
Qualifications:
Bachelor of Science in computer science, life science or equivalent industry experience
3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track and complete tasks for multiple projects
Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code
Experience with virtual machine support (preferred)
Experience with scientific instrumentation (preferred)
About Zifo:
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We help science-driven organisations innovate for a better future through our full range of specialist scientific informatics services.
If your company has Laboratory/R&D, Manufacturing or Trial operations and strives to push boundaries, our informatics services are designed for you.
We deliver a full range of services including Digital Transformation Coaching, Business Analysis, Program & Project Management, Managed Services, Validation, and Custom Development & Integrations.
These services are supported by specialist expertise in Chem & Bioinformatics, Data Science, Cloud, HPC, Instrument Data, MultiOmics, Data Modeling, Semantics, and AI&ML.
We speak the language of science and technology and support our customers and partners to discover, develop, manufacture and test products and solutions that support global health and wellbeing. The only way we can do this is with our people.
We believe that the scientific community’s most important duty to the world is to stay curious. And this is what we do at Zifo.
We strive to stay curious, day in and day out. Asking the right questions, and listening to provide the right solutions.
Contact us at [email protected].
Offices: 500 Lake Cook Rd, Suite No. LL7, Deerfield, Illinois 60015, US · 6th Floor, Block 2, DLF SEZ IT Park, 1/124, Mount Poonamallee Road, Porur, Chennai, Tamil Nadu 600089, IN · 37-39, Shakespeare Street, Office 7, Southport, Merseyside PR8 5AB, GB · Humax Ebisu building, 7th floor, Ebisu Minami 1-1-1, Shibuya-Ku,, Tokyo, 150-0022, JP · 7111 Syntex Dr, Suite 302, Mississauga, Ontario L5N 8C3, CA
EDC ServicesELN ServicesCDM ServicesComputer System ValidationCustom Applications Development - Regulated environmentSAS ProgrammingScientific informaticsData sciencesFAIRLab digitalization