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As a global pioneer in the semiconductor foundry industry since 1987, TSMC drives innovation that powers the world. Join TSMC North America, our dedicated regional sales and services organization, where we empower customers to achieve silicon success through cutting-edge technologies and manufacturing excellence. Embark on a transformative career with an industry leader, contributing to groundbreaking innovations. At TSMC North America, we invest in our employees' growth, offering robust training and career development opportunities to foster a team dedicated to excellence.

We are seeking a highly experienced, proactive Project/Program Manager to augment our dynamic Field Technical Solutions (FTS) team in San Jose, CA. In this pivotal role, you will directly enable our leading semiconductor customers to achieve their product goals utilizing TSMC's innovative technologies. You will serve as a critical problem solver, leveraging deep technical expertise to understand complex customer challenges and collaboratively drive innovative solutions. Our mission is to ensure every customer tape-out is on-time, and first time right, directly contributing to the creation of amazing products. You will collaborate closely with customers across North America and worldwide, partnering with local sales teams and TSMC Headquarters in Taiwan. 

Responsibilities

Customer Engagement & Relationship Building:

• Build and nurture strong, trusted relationships with key customers, deeply understanding their product roadmaps, technical needs, and business objectives.
• Act as a primary technical interface, proactively identifying challenges and providing strategic guidance.

Technical Problem Solving & Solution Architecture:

• Lead the investigation and resolution of complex technical issues related to TSMC's advanced and specialty technologies (e.g., Nanosheet, FinFET, analog/mixed-signal, Silicon photonics, Automotive and more).
• Enable customers with world class design methodologies, EDA flows, IP, spice models, and PDKs.
• Drive the development and implementation of competitive and creative technical solutions, ensuring optimal utilization of TSMC's resources and maximizing customer success.

Cross-Functional Collaboration & Leadership:

• Collaborate extensively with internal TSMC domain experts in North America and Taiwan (R&D, Design Enablement, Process Integration, EDA, IP) to bring comprehensive solutions to customers.
• Drive and manage cross-functional task forces to address critical customer issues, align roadmap milestones, and ensure efficient project execution.
• Collect and synthesize customer feedback, advocating for their needs and influencing TSMC’s technologies and services.

Technical Enablement & Communication:

• Deliver technical training, presentations, and documentation to customers on TSMC technologies, design best practices, and new offerings.
• Ensure clear, accurate, and impactful communication, both externally with customers and internally across TSMC teams.
• Effectively present technical concepts and solutions to diverse audiences, from design engineers to executive leadership.

Minimum Qualifications

• Bachelor's or Master's degree in Electrical Engineering or a closely related technical field.
• Fifteen years of progressive industry experience in semiconductor technology development, IC design, design enablement, or field application engineering.
• Understanding of advanced CMOS processes (FinFET and, ideally, Nanosheet) and the full IC product development cycle.
• Proven hands-on experience in one or more of the following areas:
  • Digital design, physical design, or library development.
  • Analog/Mixed-Signal/RF design, verification, or characterization.
  • PDK development or physical verification.
  • DTCO (Design Technology Co-Optimization).
• Demonstrated ability to effectively engage with customers, understand their technical challenges, and drive solutions.
• Self-motivated, innately curious, with a passion for continuous learning, and a strong drive to solve complex problems.

Preferred Qualifications

• Direct experience in a customer-facing Field Application Engineering (FAE) or Field Technical Support (FTS) role within a semiconductor company.
• Technical program management skills, including experience in leading complex cross-functional initiatives, defining milestones, tracking progress, and managing risks.
• Excellent presentation and technical communication skills.
• A strategic mindset, capable of performing competitive analysis and contributing to technology direction setting.

Company Description

As a trusted technology and capacity provider, TSMC is driven by the desire to be:

1. The world’s leading dedicated semiconductor foundry
2. The technology leader with a strong reputation for manufacturing excellence
3. Advancing semiconductor manufacturing innovations to enable the future of technology

TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world’s leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry’s leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.

In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations, TSMC North America may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon TSMC North America obtaining any export license or other approval that may be required by the U.S. Government.

TSMC Core Values

At TSMC, we invite talented individuals who share our vision and values to contribute to our continued success. Our core values are the foundation of our culture, guiding every decision and action. We seek applicants who deeply resonate with these principles and embody them in their work:  

• Integrity: Tell the truth. We do not brag. We do not make commitments lightly. Once we make a commitment, we devote ourselves completely to meeting that commitment.
• Commitment: Employees are dedicated to the company, view the company’s success as their own and work diligently to make their best contributions. As commitment is mutual, the Company strives to serve the best interests of its employees.
• Innovation: Innovation is the wellspring of the Company's growth. It means more than new ideas; it means putting ideas into practice.
• Customer Trust: We strive to build deep and enduring relationships with our customers, who trust and rely on us to be part of their success over the long term.

(For more details on TSMC’s Core Values, please visit：https://www.tsmc.com/english/aboutTSMC/values)

Diversity statement

TSMC Technology, Inc. is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.

TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us at [email protected]. TSMC confirms to all applicants its commitment to meet TSMC’s obligations under applicable employment law. Reasonable accommodation will be determined on a case-by-case basis.

Pay Transparency / Benefits statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $130,000 and $210,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC’s total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs.