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Lead the product strategy and modernization roadmap for the Child Welfare Reviews Project technology ecosystem. Act as the primary bridge between program stakeholders and technical teams to ensure system enhancements meet user needs and federal compliance standards.
Requires over 7 years of experience in product management, business analysis, or IT modernization, specifically with complex web-based systems. Must demonstrate proficiency in Agile environments and the ability to translate stakeholder needs into actionable technical requirements.
The Product Lead will guide the product strategy, roadmap, and stakeholder alignment for the Child Welfare Reviews Project (CWRP) technology ecosystem, including the Child and Family Services Review Data Management System (CFSR DMS), CFSR Portal, Online Monitoring System (OMS), E-Learning Academy, PIP-related tools, reporting capabilities, and future integration of the automated Title IV-E Foster Care Eligibility Review instrument.
This role will serve as the bridge between program stakeholders, technical teams, security/compliance staff, data/reporting teams, training teams, and end users. The Product Lead will help ensure that system operations, modernization, and enhancements are driven by user needs, mission value, security requirements, accessibility, federal IT governance, and continuity of review operations.
This position works closely with the IT Modernization & Operations Lead, ISSO, Cloud Engineer/System Administrator, Application Support Lead, Data Analytics Lead, UX/CX resources, developers, QA/508 specialists, helpdesk staff, and program SMEs. In a lean staffing model, this role may also perform Product Owner/Business Analyst responsibilities until the modernization backlog or IV-E integration workload justifies additional support.
Remote, with possible travel for project meetings, stakeholder engagement, user discovery, or federal program activities as required.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications
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Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $138,549.00Nationwide Remote Office (US99)Your global engagement and transformation partner.
We’re ICF Next, your strategic partner for engagement and transformation. Our passion is to help you make the change you need to succeed. We are mission-driven creatives, communicators, strategists and technologists. Part of global consultancy ICF, we're working to improve the world in areas from energy to health to transportation and beyond. From strategy to execution, we create the kind of change that brings you closer to the people you serve: citizens, colleagues, and entire communities.
Offices: 1902 Reston Metro Plaza, Reston, Virginia 20190, US · D 4, Fourth Floor, Tower D IBC Knowledge Park, Bannergatta Road, Bangalore, IN · Avenue Marnix 17 4th floor (1000), Brussels, BE
