Philadelphia, Pennsylvania, United States · On-site
$50k–$70k/yr
Senior
Description Summary/Objective As a Client Services Technician, you will provide a wide range of user guidance and first level support by assisting with incident resolution and service delivery while providing first class…
Philadelphia, Pennsylvania, United States · On-site
Mid level$240K raised
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Classroom Aide to join our team at our program…
Skills: Classroom management, Special education support, Behavioral support plans, Data collection, Instructional assistance
LEONARDO HELICOPTERS US CORPORATION
Customer Service Rep Contractor
Philadelphia, Pennsylvania, United States · On-site
Mid level
1. Summary of Position: (Brief description of overall responsibilities and function) CUSTOMER SERVICE REPRESENTATIVE (F/T) CONTRACT Address Customer Facing Activities and Account Management Activities as described below.…
Skills: Customer Service, Account Management, Order Processing, Microsoft Office, Communication
Philadelphia, Pennsylvania, United States · On-site
Entry level
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Busperson, you’re not just keeping our di…
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Philadelphia, Pennsylvania, United States · On-site
$100k–$120k/yr
Mid level$10M raised
Who are we? Volumetric Building Companies (VBC) is a vertically integrated global volumetric construction leader, headquartered in Philadelphia, PA. with locations across the United States and in Europe in the UK, Poland…
Skills: Project management, Construction management, Budgeting, Scheduling, Design coordination
Philadelphia, Pennsylvania, United States · Remote OK
$40/hr–$50/hr
Entry level$42M raised
We're Looking for PTAs Who Want More Freedom, Flexibility, and Fulfillment At InHome Therapy, we put therapists first. If you're searching for home health PTA jobs with flexible scheduling and consistent patient volume, …
Skills: Physical therapy, Home health care, Geriatric care, Patient documentation, Electronic medical records
Philadelphia, Pennsylvania, United States · On-site
Mid level
Assists physicians, other athletic trainers, orthopedic surgeons, APPs and supportive staff with patient care in the Orthopedic Surgery outpatient offices and clinics. Follows patient from arrival to departure. Ensures p…
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Philadelphia, Pennsylvania, United States · On-site
Mid level$309M raised
GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our custo…
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At OceanFirst Bank, each one of our employees plays an important role in fulfilling the mission and taking responsibility to execute daily tasks in alignment with our core values. Together we foster an environment of res…
Philadelphia, Pennsylvania, United States · On-site
$20/hr–$23/hr
Entry level
Temple University's Kornberg School of Dentistry is searching for a Lead Dental Assistant! As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation in den…
Skills: Dental assisting, Oral surgery assistance, 4-handed dentistry, Digital radiography, Infection control
Kingsbury, Inc.®
HR Programs & Systems Supervisor
Philadelphia, Pennsylvania, United States · On-site
Senior+
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Philadelphia, Pennsylvania, United States · On-site
Entry level$15M raised
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Skills: Customer service, Sales, Leasing, Communication skills, Relationship management
Philadelphia, Pennsylvania, United States · On-site
$18/hr–$25/hr
Mid level
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Overview As a Strategic Account Executive, you will lead Microsoft's relationship with one of our most strategic Pharmaceutical customers (headquartered in New Jersey). This is a director-level role, responsible for driv…
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School-Age Childcare Assistant – Before & After School
Philadelphia, Pennsylvania, United States · On-site
Entry level
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Philadelphia, Pennsylvania, United States · Hybrid
Senior$8M raised
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Skills: Agile, Scrum, Program management, Project management, Stakeholder management
School-Age Childcare Assistant – Before & After School
Philadelphia, Pennsylvania, United States · On-site
Entry level
Description LOCATION: Zane North Elementary School in Collingswood, NJ PAY RATE: $16.00 per hour SCHEDULE: Follows the school calendar Morning Program: 7:00 - 8:30 am Afternoon Program: 2:45 - 5:45 pm Opportunities may b…
Philadelphia, Pennsylvania, United States · Remote Solely
$45k–$70k/yr
Mid level
Benefits Reporting Specialist Beneration has helped transform the employee benefit industry with cutting edge financial technology solutions. We digest thousands of data points from insurance carriers, invoices, and bene…
Skills: Microsoft Excel, Data analysis, SQL, Business intelligence, Data manipulation
Philadelphia, Pennsylvania, United States · On-site
Entry level$245M raised
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in min…
Skills: Veterinary medicine, Patient care, Clinical procedures, Surgical assistance, Client communication
Philadelphia, Pennsylvania, United States · On-site
Entry level
Thank you for your interest in joining Belmont Charter Network! We’re excited that you’re considering a career with us. At Belmont, our mission is to provide each student with a high-quality education supported by servic…
Skills: Custodial services, Cleaning, Building maintenance, Inventory management, Problem solving
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$50k–$70k/yr
Full-time
professional certificate
Posted 3d ago
~40 hrs/week
Responsibilities
The Client Services Technician provides first-level technical support, resolves infrastructure incidents, and performs routine hardware maintenance. They are also responsible for network administration, system backups, and implementing IT hardware across various company locations.
Requirements
Candidates must have at least 5 years of experience in client user and device support along with proficiency in Microsoft Office. Strong hardware and software troubleshooting skills are required, and ITIL certification is preferred or must be obtained within the first year.
Full job description
Description
Summary/Objective
As a Client Services Technician, you will provide a wide range of user guidance and first level support by assisting with incident resolution and service delivery while providing first class customer service in a demanding Enterprise level environment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide technical support for Advocare LLC IT infrastructure, including resolving technical issues, diagnosing problems, and providing ongoing technical assistance.
Perform routine IT Hardware maintenance
Troubleshoot and remediate network outages and performance related issues
Follow procedures and associated training plans for network resource administration, appropriate use, and disaster recovery
Perform system backups and recovery of network infrastructure
Monitor and test network performance and provide network performance statistics and reports
Provide operational break-fix support for IT infrastructure, meeting established SLAs
Recommend, schedule, and perform IT hardware improvements, upgrades, and repairs
Provide technical recommendations to senior leadership
Perform Care Center IT Hardware implementation tasks and Go Live Support
Other duties as assigned
Required Competencies (Knowledge, Skills and Abilities)
The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent hardware troubleshooting skills
Excellent software troubleshooting skills
Understanding of computer networks.
Excellent customer service skills.
Effective verbal and written communication skills.
Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees with equity and tact. Critical Evaluation.
Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.
Commitment to excellence and high standards
Detail oriented with strong follow-up initiative
Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.
Have current ITIL certification or be willing to obtain such certification during your first year of employment. Training and testing costs will be provided.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to be able to lift 50 pounds without assistance.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.
Travel
This position is expected to travel to Advocare locations, including our corporate office and our care centers located throughout NJ, DE, and Southeastern PA. Travel expenses are reimbursed.
Required Education and Experience
5+ years experience with client user and device support
Experience with Microsoft Office (Word, Excel and PowerPoint).
Advocare is a physician-owned and physician-governed multi-specialty medical group with 900+ providers in NJ, PA, & DE.
Industry
Medical Practices
Company size
1,001-5,000 employees
Founded
1998
Headquarters
Marlton, New Jersey
LinkedIn followers
6,902
Advocare, LLC is a physician-owned and physician-governed multi-specialty medical organization operating in New Jersey, Delaware and the greater Philadelphia metropolitan region.
Founded in 1998 as an alliance of 26 physicians in southern New Jersey, Advocare has grown to become widely recognized and highly respected as one of the region's largest, independent, multi-specialty physician groups. With over 900 providers, Advocare serves approximately 900,000 patients at over 275 locations throughout New Jersey, Pennsylvania and Delaware. Advocare physicians are regularly recognized among the region's top doctors by New Jersey and Pennsylvania consumer magazines.
Offices: 401 Route 73 N, Marlton, New Jersey 08053, US