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Description Sales Support Specialist Quaker Valley Foods – Northeast Philadelphia, PA Join our team and grow with us! Quaker Valley Foods, a leading refrigerated food distributor located in Northeast Philadelphia, is see…
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Full-time
high school
Competitive Salary, 401(k) Plan, Health Insurance, Dental Insurance, Paid Time Off
Posted 1d ago
~40 hrs/week
Responsibilities
The Sales Support Specialist will process customer orders, respond to inquiries, and assist with issue resolution while maintaining accurate documentation. They will also coordinate with the Credit and Transportation departments to ensure smooth operations and high customer satisfaction.
Requirements
Candidates must possess strong communication skills, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment. A high school diploma or equivalent is required for this position.
Full job description
Description
Sales Support Specialist
Quaker Valley Foods – Northeast Philadelphia, PA
Join our team and grow with us!
Quaker Valley Foods, a leading refrigerated food distributor located in Northeast Philadelphia, is seeking an energetic and customer-focused Sales Support Specialist to support our diverse sales teams.
* Bilingual candidates are strongly preferred.
Key Responsibilities
Support sales, marketing, and customer service operations.
Receive and process customer orders accurately and efficiently.
Respond to customer inquiries by phone in a prompt, professional, and courteous manner.
Answer customer questions and assist with issue resolution.
Enter and maintain customer orders while ensuring a high level of customer satisfaction.
Assist the Credit Department with account setup, billing inquiries, returns, and collections issues.
Coordinate with the Transportation Department regarding late orders and delivery concerns.
Prepare and distribute daily and weekly reports as needed.
Maintain and update sales forms and related documentation.
Benefits
Competitive Salary
401(k) Plan
Health Insurance
Dental Insurance
Paid Time Off (PTO)
If you're looking for an opportunity to build your career with a growing company and contribute to a collaborative team environment, we'd love to hear from you. Apply today!
Requirements
Requirements
Ability to communicate effectively and professionally over the phone.
Strong communication skills with the ability to interact effectively at all levels.
Ability to work under pressure, meet deadlines, and manage multiple tasks simultaneously.
Strong attention to detail with the ability to prioritize, multitask, and maintain productivity.
High School Diploma or equivalent required.
Proficiency in Microsoft Office Suite.
Strong interpersonal skills and the ability to work effectively with a diverse workforce.
Commitment to achieving and maintaining a personal standard of excellence.
Committed to providing our employees with a rewarding work experience!
Industry
Food and Beverage Services
Company size
51-200 employees
Founded
1975
Headquarters
Philadelphia, PA
LinkedIn followers
1,828
Quaker Valley Foods handles over 3,000 fresh and frozen perishable and non-perishable items. We specialize in the distribution of beef, pork, chicken, turkey, seafood, deli products, foodservice items, lamb, goat, mutton, veal, and ethnic items. Our fleet of over 40 vehicles services over 2,500 customers from Connecticut to Virginia.
In order to best service our customers, we provide next day delivery—Monday through Saturday—to wholesalers, jobbers, independent retail and wholesale food stores, restaurants, and larger supermarket groups.
Our warehouse is also open for customer pick-up Monday through Friday, from 6 am until 10 am.
Offices: 2701 Red Lion Road, Philadelphia, PA 19114, US