Client Solutions Manager, Paris (One Year Contract)
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Skills: YouTube Advertising, Programmatic Buying, Digital Video Platforms, Excel, Data Analysis
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Client Solutions Manager, Paris (One Year Contract)
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Contract
Posted 47d ago
~40 hrs/week
Responsibilities
Manage the end-to-end lifecycle of digital video campaigns to ensure delivery against client KPIs and performance goals. Build strong relationships with advertisers and agencies while providing data-driven insights to optimize campaign effectiveness.
Requirements
Requires 3+ years of experience in digital media with expertise in YouTube advertising and programmatic buying. Must be proficient in Excel for data analysis and possess strong client-facing communication skills.
Full job description
Client Solutions Manager
Location: Paris
Employment Type : This is a one year fixed term contract, if successful in the role we would like to offer this as a permanent role after the probation period
Reports to: Local CSM Lead
Team Structure: Mid-level role in the Client Solutions team, managing client accounts and campaign success.
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.
Channel Factory embodies a strong culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.
About the Role
The Client Solutions Manager (CSM) is a client-facing role that focuses on managing digital video campaigns, optimizing performance, and strengthening relationships with advertisers and agencies. As a key point of contact, the CSM ensures that campaigns run smoothly, meet performance goals, and deliver value to clients.
This role requires a combination of analytical skills, strategic thinking, and client management expertise. The CSM will work closely with Senior CSMs, Sales, and Programmatic and Data Solutions teams to enhance campaign efficiency, identify growth opportunities, and provide data-driven insights to clients.
For professionals looking to take ownership of their own book of business and contribute to strategic client initiatives, this role offers an excellent platform for career advancement.
Key ResponsibilitiesCampaign Strategy & Execution
Manage the end-to-end campaign lifecycle, ensuring timely execution, pacing, and delivery against client KPIs.
Build and implement campaign strategies aligned with client objectives, focusing on retention and long-term success.
Collaborate with internal teams to proactively troubleshoot challenges and adjust campaign strategies as needed.
Conduct regular performance analysis and reporting, providing actionable insights to improve campaign outcomes.
● Support post-campaign reviews by documenting key learnings and identifying opportunities for future optimisation.
Client Management & Retention
Serve as a key day-to-day contact for clients, building strong relationships through consistent, high-quality service.
Proactively manage timelines, deliverables, and expectations—keeping clients and internal teams aligned throughout campaigns.
Assist in developing and maintaining strategic account plans, tracking performance metrics and client goals to guide next steps.
Identify client needs and offer relevant, data-backed solutions to improve campaign effectiveness and satisfaction.
Collaborate with internal teams to deliver clear insights and recommendations that support client objectives.
Provide regular campaign updates and reporting, ensuring transparency and a shared understanding of results.
Data Analysis & Performance Optimization
Generate reports and dashboards to surface key performance trends and provide visibility into campaign effectiveness.
Analyse campaign data to identify performance gaps and areas for optimisation.
Proactively support Senior CSMs in refining client strategies, using data to drive retention and improved outcomes.
Stay up to date on digital advertising trends and tools to bring fresh thinking to campaign analysis and strategy.
Requirements & Qualifications
3+ years of experience in digital media, preferably at a tech publisher or agency.
Expertise in YouTube advertising, programmatic buying, and digital video platforms.
Advanced proficiency in Excel, including pivot tables, data analysis, and forecasting.
Strong analytical skills and a data-driven approach to decision-making.
Excellent verbal and written communication skills, with experience in client-facing roles.
Familiarity with Salesforce or other CRM systems.
Google Ads, YouTube, or industry-related certifications (Meta, Tik Tok etc.) is a plus.
We help brands find the right content, context, and audience on YouTube, social, and CTV at the right price.
Industry
Advertising Services
Company size
501-1,000 employees
Founded
2010
Headquarters
City of Industry, California
LinkedIn followers
42,462
Channel Factory is a global technology and data platform that maximizes both performance efficiency and contextual suitability, delivering contextual performance for advertisers on YouTube. Channel Factory’s technology platform, ViewIQ, analyzes all YouTube channels and videos to ensure ads run on brand suitable and contextually relevant content. Channel Factory maximizes performance for advertisers on YouTube through managed service or self-service dynamic whitelists & blacklists, easily implemented through DV360 or Google Ads. Our platform is built to meet the needs of advertisers, offering standard IAB category lists or highly customized content lists in 36+ languages.
Why Contextual Suitability? In our reviews of campaigns run outside of Channel Factory, we see on average 28% of an advertiser's campaign run against unsuitable videos, such as children’s content or against the wrong language.
Leveraging historical performance data is a key differentiator for Channel Factory. We do not just ‘set it and forget it’ when it comes to contextual suitability. We incorporate active and historical campaign data into our ViewIQ platform and constantly optimize throughout the campaign, resulting in 30% efficiency in media spend.
Offices: 17700 Castleton St., Suite 406, City of Industry, California 91748, US · 45 W 27th St, 12th floor, New York, NY 10001, US · 320 W Ohio St, #3W, Chicago, Illinois 60654, US · Birger Jarlsgatan 20, Stockholm, Stockholm County 114 34, SE · San Francisco, California, US