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Full-time
Unlimited Access To AI Tools
Posted 47d ago
~40 hrs/week
Responsibilities
Develop and maintain learning content and workshops to elevate Qonto's learning programs. Coach managers and employees using Lean principles to operationalize company culture and improve capabilities.
Requirements
Requires solid experience in L&D with strong foundations in pedagogy and the ability to create scalable self-serve content. Fluency in both English and French is required, with Lean Methodology experience being a significant advantage.
Full job description
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot,based on 55,000+ reviews. Our cultureputs customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 byAlexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
Join Qonto as a Learning & Development Manager to maintain and elevate our learning programmes during a key period for the People team, ensuring Qontoers continue to access high-quality self-service content, group coaching, and tailored learning support. You will work closely with Olivia (Knowledge & Learning Lead) and partner with managers and internal experts across Qonto to deliver impactful learning experiences, quickly and with a high bar.
➡️ What you’ll do
Build learning content in Sana that reflects Qonto's culture, addresses real pain points observed on the ground, and anticipates future capability needs.
Facilitate workshops and learning sessions, including Manager Academy modules, adapting formats to what Qontoers actually need.
Coach Qontoers using Lean principles as a framework — because at Qonto, L&D is how culture gets operationalised. You'll coach by embodying and transmitting the ways of working that define us: continuous improvement, problem-solving at the source, and learning from the field.
Across all three, you'll stay close to teams and the business — connecting what you build and deliver to what you observe, what's coming, and what will help Qonto grow.
➡️ What we can offer you
A role with fast ramp-up, where strong L&D fundamentals will help you get effective quickly in Qonto's context.
A mix of formats: self-serve content, manager coaching, workshops, and ad hoc training requests.
A highly collaborative environment with managers and internal experts.
➡️ What we’re looking for
Solid experience in Learning & Development, with strong foundations in programme design and pedagogy.
Comfortable creating learning content that scales, including self-serve and tool-based learning.
Strong facilitation and coaching skills, especially with managers.
Excellent stakeholder management and ability to deliver autonomously with a high bar.
English and French fluency is required.
A big plus if you're familiar with Lean Methodology — you'll use Lean principles as a coaching framework to help Qontoers embody Qonto's culture and ways of working, not just acquire new skills.
About your future manager
You will report to Olivia, who has been at Qonto for 4 years and has seen the company grow from ~500 to ~1,700 Qontoers. Olivia started in Onboarding and progressively expanded her scope across L&D, Knowledge Management and DEI. Olivia's management style will suit you if you want to be developed and coached, and if you want to grow in autonomy and visibility.
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At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we’ve been searching for all along.
By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.
The finance solution that energizes SMEs and freelancers.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Paris, Île-de-France
LinkedIn followers
173,725
Total funding
$710M
Qonto is the finance solution that creates the freedom for SMEs to succeed in business, and beyond.
A few figures about Qonto:
- Alexandre Prot and Steve Anavi launched Qonto in July 2017
- Qonto’s international team is growing fast and we are actively hiring!
- Hundreds of thousands of customers in Europe are already using Qonto
- €622m raised with VCs and business angels including Valar, Alven, the European Investment Bank, Tencent, DST Global, Tiger Global, TCV, Alkeon, Eurazeo, KKR, Insight Partners, Exor Seeds and Gaingels.
Legal Notice:
🇪🇺 https://legal.qonto.com/en
🇫🇷 https://legal.qonto.com/fr
🇩🇪 https://qonto.com/de/imprint
🇪🇸 https://legal.qonto.com/es
🇮🇹 https://legal.qonto.com/it
🇳🇱 https://legal.qonto.com/nl
🇧🇪 https://legal.qonto.com/be
🇵🇹 https://legal.qonto.com/pt
🇦🇹 https://legal.qonto.com/at
Offices: 18, Rue de Navarin, Paris, Île-de-France 75009, FR · Via Meravigli, Milan, Lombardy 20123, IT · Carrer de Pau Claris, 79, Barcelona, Catalonia 08010, ES · Warschauer Platz 11-13, Berlin, 10245, DE
fintechsaasbankingUX/UIFramework JsGOand company creationSmall and Medium BusinessesAccountingBanking