Job DetailsJob Location: Marriott Norfolk Waterside, Norfolk, VA - Norfolk, VA 23510Salary Range: $14.00 - $14.00 HourlyPOSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact …
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$14/hr
Other
Posted 1d ago
Apply by Oct 10
~40 hrs/week
Responsibilities
The breakfast host greets and seats guests while maintaining the cleanliness and organization of the restaurant. They are responsible for managing reservations, resolving guest concerns, and assisting with overall restaurant operations.
Requirements
Candidates should have at least one year of customer service experience and proficiency with computer systems and POS software. The role requires the ability to stand for long periods and lift up to 25 pounds.
Full job description
Job DetailsJob Location: Marriott Norfolk Waterside, Norfolk, VA - Norfolk, VA 23510Salary Range: $14.00 - $14.00 HourlyPOSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact to our guests in the restaurant. Courteously greet and escort guests to tables and assist in seating, ensuring hotel standards of service. Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in monitoring the guests needs and all phases of the operation. Work to resolve guest challenges, ensuring guest satisfaction.
EDUCATION & EXPERIENCE:
Computer skills required. Familiarity with Microsoft Office preferred. Experience with food
& beverage (POS) Point of Sale System is preferred.
Previous cash handling experience is preferred.
Prefer 1-year experience in similar position/customer service working with the general
public.
QualificationsQUALIFICATIONS
Good understanding of the English language.
Good communication skills both written and verbal.
Exert physical effort in lifting/transporting at least 25 pounds.
Push/pull carts and other equipment up to 100 pounds.
Endure various physical movements throughout the work areas.
Work environment –Restaurant, Kitchen/Stewarding service areas. Job involves working under
variable temperature conditions and noise levels, in both outdoor and indoor settings
Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing
and have the ability to work a varied schedule that includes nights, weekends and holidays.
Provide excellent customer service and maintain a professional demeanor.
Commonwealth Lodging is a mid-Atlantic based hospitality management and consulting firm. The company has significant experience in the management of nationally franchised hotel assets with a strong background in hotel operations, franchise relations, development, and hotel finance.
The Commonwealth Lodging executive team draws on experience as successful owners and operators to deliver solutions and results. We approach both management and consulting engagements from the perspective of experienced owners who are conscientious about taking care of the guests, growing returns, and asset values.
Offices: 2101 Parks Ave, Pavilion Center 1, Suite 402, Virginia Beach, VA 23451, US · 4240 Dominion Blvd, Glen Allen, Virginia 23060, US · 235 E Main St, Norfolk, Virginia 23510, US · 4198 Cox Rd, Suite 200, Glen Allen, Virginia 23060, US · 1200 Pickens St, Columbia, South Carolina 29201, US
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