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The Service Engineer will carry out planned preventative maintenance and reactive service visits on fire and security systems. They will diagnose faults, deliver compliant solutions, and maintain accurate service records.
Candidates must have proven experience servicing fire alarm and electronic security systems, along with strong fault-finding and diagnostic skills. A full UK driving licence and good knowledge of relevant British Standards are also required.
Join Trinity Fire & Security
Trinity Fire & Security is seeking an experienced Service Engineer to deliver high-quality servicing, maintenance and technical support across a diverse portfolio of commercial clients.
You will service and maintain a wide range of fire and security systems, ensuring compliance, reliability and exceptional customer service. You'll be supported by dedicated Service Coordinators and Technical Specialists, allowing you to focus on delivering outstanding engineering standards.
Why Join Trinity?
Regional coverage with reduced travel and improved work-life balance.
Uncapped earning potential through enhanced overtime, call-out payments and uncapped commission.
Ongoing manufacturer training with leading industry brands.
Clear career progression and long-term development opportunities.
Systems You'll Work With
Fire Systems: Gent, Notifier, Advanced, Protec and other open-protocol systems.
CCTV: Hikvision, Dahua, Avigilon.
Intruder Alarms: Galaxy, Texecom.
Access Control: Paxton, Honeywell, Gallagher.
Key Responsibilities
Carry out planned preventative maintenance and reactive service visits on fire and security systems.
Diagnose faults and deliver effective, compliant solutions.
Complete minor remedial works and small-scale installations.
Provide professional technical advice and updates to customers.
Maintain accurate service records and documentation.
Ensure all work is completed in line with relevant standards and company procedures.
About You
Proven experience servicing fire alarm and/or electronic security systems.
Strong fault-finding and diagnostic skills.
Good knowledge of relevant British Standards.
Excellent communication and customer service skills.
Strong technical understanding with a focus on electrical safety (ECA or equivalent desirable).
Full UK driving licence.
What We Offer
Competitive basic salary with uncapped commission and paid overtime.
23 days' annual leave, increasing with service, plus bank holidays.
Company van and fuel card.
Employee Discount Programme with savings at over 800 retailers.
Pension, Life Assurance and Employee Assistance Programme.
Employee referral bonus of up to £2,000.
Ongoing training, manufacturer accreditations and career development opportunities.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Armed Forces Covenant
PTSG Group is proud to support the Armed Forces community and has formally signed the UK Armed Forces Covenant.
We recognise the valuable skills and experience that service leavers, veterans, reservists, and military families bring to the workplace, including leadership, teamwork, resilience, and technical expertise.
As part of our commitment, we guarantee an interview to ex-Forces applicants who meet the minimum criteria for the role and are committed to supporting Armed Forces personnel in building long-term civilian careers.
Ind1
Protecting People, Property and Places.
At Premier Technical Services Group Ltd (PTSG), we’re proud to support some of the UK’s biggest names in facilities management and construction. Since 2007, we’ve grown steadily, securing major new and renewed contracts that reinforce our role as a trusted, multi-service partner. Recent national framework and specialist service agreements with Mitie, CBRE, Sodexo, Vinci, BNP Paribas Real Estate, ABM, ISS and others span a wide range of services: 1. Fall protection and access and safety 2. Electrical and lightning protection testing 3. Specialist cleaning, maintenance, and façade access 4. Fire solutions and compliance 5. Water treatment and hygiene Whether site-specific or nationwide, our packages deliver consistent, scalable service with precision and professionalism. Why do our partners choose PTSG? We’re aligned with what FM and construction professionals value most: • Integrated delivery – One point of contact across multiple services • National reach – 3,000 engineers in 50 UK locations • Compliance + innovation – Robust reporting, digital asset management • Culture-first – Safety, reliability and customer-first service We understand the pressures our customers face: rising costs, compliance demands, sustainability goals and supply chain resilience. That’s why we don’t just respond – we anticipate, tailoring solutions to each client’s priorities. Our continued growth is fuelled by targeted acquisitions that expand our expertise and capabilities across our five divisions. Each new business strengthens our service offering and supports our commitment to seamless, high-quality delivery. While proudly rooted in the UK, our reach is growing. With offices in the Netherlands and international project delivery, we’re meeting global demand for our specialist skillsets. Our ambition? To remain the partner of choice in FM and construction – by investing in people, technology, and innovation. We’re proud of what we’ve built. And even more excited for what’s ahead.
