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The Client Experience Coordinator will manage front-desk operations, foster a welcoming environment, and act as a brand ambassador to drive enrollment success. They will also support the Head of School with administrative tasks, compliance documentation, and community outreach initiatives.
Candidates must have a High School Diploma or equivalent, with an Associate’s or Bachelor’s Degree preferred. A minimum of 2-5 years of experience in sales or customer service-oriented administrative roles is required.
Description
About us:
New York Preschool & Kids Club is a premier early childhood education and enrichment program serving modern New York families through our combination of enrichment classes and preschool education. With multiple schools across New York City, NYPKC blends a research-backed, play-based curriculum with a fun and supportive environment, delivering a full family experience for children and parents.
As the Client Experience Coordinator, you will have a strong background in customer engagement, you will drive enrollment success, and have a direct impact on the experience of our families. Your dedication to providing exceptional service, fostering a welcoming environment, and ensuring smooth operations will contribute to our mission of creating a positive and enriching school experience for children and their families. This position works Monday-Friday, 9am-6pm and earns $23-$25/hr based on experience.
Requirements
The role involves standing, walking, sitting, constant movement, and occasional climbing. The ability to lift and move up to 50 pounds is required. Specific sensory abilities include close vision, color vision, peripheral vision, depth perception, and adjustment of focus.
NY Kids Club & NY Preschool is committed to an inclusive and diverse community. We celebrate differences, leading with kindness and respect. We are an equal opportunity employer, prohibiting discrimination based on various factors.
The NY Kids Club complies with ADA requirements. If you need accommodation in completing the application, please contact [email protected].
NY Preschool & Kids Club is New York’s premier children’s enrichment space, and accredited preschool, renowned for creative and innovative children's classes, day camps, birthday celebrations, and special events! Our programming offers children the opportunity to build confidence and express their individuality through participation in physically challenging, artistically enriching, and intellectually stimulating programs. Additionally, our affiliated programs at New York Preschool are a leading preschool choice for the years leading up to Kindergarten. NY Preschool students outperform other Kindergarteners by 75% in reading and math (results based on MAP Growth test). Founder Pam Wolf set out to build an educational, friendly, clean and well-managed organization with extremely high standards for instructors and for the curriculum they teach. New York Kids Club continually seeks to inspire exemplary customer service and to discover new ways of offering stimulating, consistently enriching kids classes dedicated to progressing the physical, social, emotional and intellectual growth of your child.
Offices: 38 E 22nd St, New York, 10010, US · 219 E 67th St, New York, 10065, US · 168 Amsterdam Ave, New York, US · 601 Amsterdam Ave, New York, US · 644 Amsterdam Ave, New York, US
