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The Mentor Liaison manages the implementation and expansion of the mentor program through recruitment, training, and placement of volunteers. They are responsible for coordinating with staff, documenting program outcomes, and conducting outreach to civic and professional organizations.
A bachelor's degree in a social services discipline is required, while a master's degree and experience in volunteer management are preferred. Candidates must possess strong organizational skills and proficiency in Microsoft Office and Salesforce.
For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.
As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.
We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.
For more information, please visit www.youthvillages.org

Position Overview:
The Mentor Liaison will be responsible for the implementation, maintenance and expansion of the mentor program including recruitment, training, and placement of mentors in all programs; communication with mentors and staff members, documentation of mentor activities; assistance with special projects and events.
Essential Duties and Responsibilities:
The Mentor Liaison:
Maintains communication and coordination with appropriate Youth Villages staff to evaluate volunteer needs and performance
Conducts ongoing assessment of volunteer mentors and mentor program
Communicates with mentors regularly and implements improvements
Conducts workshops to provide continuous training for mentors
Leads orientation and other trainings for new mentors
Maintains list for youth in need of mentors
Documents mentor program goals and outcomes
Develops plan to recruit new mentors for each program
Creates slide deck presented to civic groups, professional organizations, etc.
Recruits volunteers through speaking engagements, network connections, and requests generated from outreach materials
Screens, interviews, and matches volunteers with youth
Complies with standards set by the Youth Villages Mentoring Partnership
Performs other related duties as assigned
Additional Information:
This position is based in Nashville and requires quarterly travel to West Tennessee for events and team trainings.
Master’s degree in a social services discipline (preferred)
Bachelor's degree in a social services discipline (required)
Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)
3 to 6 months of experience recruiting and managing volunteers (strongly preferred)
Experience with Salesforce (preferred)
Strong organizational skills and attention to detail
Excellent written, verbal, and oral skills
Ability to manage multiple priorities simultaneously
Basic computer knowledge and proficiency with Microsoft Office products
Ability to maintain a flexible schedule
Youth Villages Benefits
Medical, Dental, Prescription Drug Coverage and Vision
401(k)
Time off:
2 week paid vacation (full-time) / 1 week paid vacation (part-time)
12 paid sick days per year
11 paid holidays
Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)
Tuition reimbursement and licensure supervision
Growth & development through continuous training
Clinical and administrative advancement opportunities
*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.
Offices: PO Box 341154, Memphis, Tennessee 38184, US
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