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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$40k–$48k/yr
Full-time
professional certificate
25 Paid holidays, Duvet day, Hybrid work environment, Private health and dental cover, Mental health support, Life assurance scheme
Posted 14d ago
~40 hrs/week
Responsibilities
You will assess customer eligibility for secured loans and conduct fact-finds to support mortgage advisors. Additionally, you will build strong customer relationships while meeting sales targets and KPIs in a fast-paced environment.
Requirements
Candidates should have entry-level experience in a sales environment and a performance-driven mindset. A solid understanding of financial markets and regulations is required, along with excellent communication and organizational skills.
Full job description
Trainee Second Charge Mortgage Advisor
Location: Manchester
Hybrid: 3 days in the office and 2 day from home
Salary: An OTE of £40k - £48k (basic salary banding £30k to £34k + bonus)
We are looking for a motivated and customer-focused Trainee Second Charge Mortgage Advisor to join our growing ClearScore Home Lending team. As a Trainee Second Charge Mortgage Advisor, you will guide customers through the application process and liaise with a qualified advisor who will provide the customer with expert advice on second charge mortgages. This is a unique opportunity to join an industry leading financial brokerage. ClearScore Group are a highly established and reputable financial lending platform, we work with some of the most prestigious and growing financial institutions globally.
You will be part a very successful team within the ClearScore Group with a clear strategy for success and growth including on the job training and company funded CeMAP qualification.
What you’ll be doing:
Assess customers eligibility for a secured loan and conduct a fact find to enable the mortgage advisor to evaluate.
Build and maintain strong relationships with customers and advisors.
Meet or exceed sales targets and KPIs while maintaining high levels of customer satisfaction.
Collaborate with our exceptional team of advisors and case managers to support our customers' applications.
Play a key role in Aro’s continuous innovation of best-in-class customer experience.
Suggesting new ideas and processes where appropriate and be willing to put these into practice.
What we expect from you:
Entry level experience in a sales environment.
A performance-driven mindset, taking accountability for targets that drive the right outcomes for customers whilst taking our business forward.
You’ll provide a best-in-class customer experience, going over and above each time, ensuring their satisfaction and fostering long-term loyalty.
A good understanding of the financial market, regulations, and procedures.
You’ll be busy, so you’ll need to be organised, managing multiple cases
in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to build rapport with customers.
Detail-oriented with strong analytical and problem-solving abilities.
Flexibility and willingness to work shifts in order to meet the evolving needs of our customers.
Why ClearScore?
ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.
Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.
Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.
If you feel like this could be the place for you, apply and our Talent team will be happy to share more.
Benefits:
25 paid holidays and a “duvet day” on your birthday
Hybrid Work Environment
Private health and dental cover - including mental health support through Bupa
GP office visits
Life assurance scheme
Up to 4% matched pension
Regular Lunch and Learns with guest speakers
Dog-friendly office
Daily breakfast and free snacks
Access to discounts via Cobens Extras
Free sports and social clubs
Continued investment into learning and development
Leadership-led training
In-house psychotherapist
Financial coach to help you plan and achieve your goals
No clock-watching culture
Generous maternity and paternity plans
Culture and inclusion representatives
Transparent pay structure and a career growth plan
Equal Opportunities
ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.
Our Hybrid Model
We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.
Minimum 3 days per week in-office
We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.
What This Means for You:
Flexibility to manage your work and life
Dedicated in-office days for team building and collaborative projects
Office facilities (with plants!) designed for productive interactions
Clear expectations and support for maintaining our hybrid schedule
We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!
Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.
Inclusion Policy
We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.
ClearScore is a global leader in financial marketplaces.
Industry
Financial Services
Company size
201-500 employees
Founded
2015
Headquarters
London, England
LinkedIn followers
51,958
Total funding
$242M
Exceptional careers for extraordinary people.
Here at ClearScore, we're dedicated to helping our users improve their financial well-being. We help over 24 million people access credit, insurance and other financial products with greater transparency, fairness and control.
Our flagship UK business is the UK's #1 credit score and report app, and a leading credit marketplace. The Group combines user-permissioned data at scale, cutting-edge technology and strong consumer brands to match consumers with the right products at the right time. The Group’s extensive API integrations with financial institution partners help those partners convert more customers, boost revenue and manage risk, with over 200 partner relationships across five markets. ClearScore is profitable, growing, and on a mission to make personal finance clearer, calmer and easier to understand for millions of people around the world.
If you want to build something that matters, join us for the experience of a lifetime and bring your passion, talent and drive to ClearScore: https://boards.eu.greenhouse.io/clearscoretechnologylimited