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Act as the primary liaison between customers and technicians to translate mechanical needs into clear service recommendations. Responsibly sell tires, wheels, and repairs while maintaining showroom standards and building long-term customer relationships.
Requirements
Requires 1-3 years of experience in automotive service sales or retail automotive with a strong customer service background. Must possess a valid driver's license and the physical ability to lift 70 lbs.
Full job description
Service Advisor
We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.
Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.
Compensation & Benefits
Competitive hourly rate + commission and overtime opportunities
Paid vacation and holidays
Medical, dental, vision, life, and supplemental insurances
401(k) with company match
Employee discounts, referral bonuses and ASE reimbursement
Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
Service Advisor:
Greet every guest and deliver a world-class service experience
Act as the liaison between customer and technician — translate mechanical into clear recommendations
Confidently sell tires, wheels, repairs, warranties, and services
Perform visual inspections and document findings
Build lasting relationships that turn first-time guests into lifelong customers
Help maintain showroom and inventory standards
Partner with the team to keep operations smooth, efficient, and safe
What Makes You a Great Fit
1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
Proven ability to sell services and build trust
Strong communication and organizational skills
A self-starter with problem-solving ability and team spirit
Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
Hungry to learn, grow, and lead
Flexible availability, including weekends, to serve customers when they need us most
About Big Brand Tire & Service
For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.
Apply today! If you’ve got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK
Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
At Big Brand Tire & Service, we’re built for performance—on the road and in our careers.
With a growing footprint across the United States, we’re a team of driven professionals focused on delivering fast, reliable automotive service while creating an environment where our people can grow, succeed, and take pride in what they do every day.
We believe great service starts with great teams. That’s why we invest in our people through hands-on training, clear career paths, and a culture built on accountability, teamwork, and respect. Whether you’re in the shop, in the field, or supporting operations, every role plays a critical part in delivering an exceptional customer experience.
We’re not just another tire and service company—we’re a team that moves with purpose, adapts quickly, and gets results.
Why Join Us?
Performance-driven culture with real growth opportunities
Competitive pay and benefits
Ongoing training and development
A team that values speed, precision, and service
Opportunities to build a long-term career, not just a job
If you’re looking for a company where your work matters, your growth is supported, and your team has your back—this is the place.
Offices: 14401 Princeton Ave, Moorpark, California 93021, US
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