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Drive revenue growth through the outbound sale of group and premium ticket inventory for MGM Resorts' entertainment venues. Proactively develop new business through prospecting and cold calling while managing inbound leads and internal stakeholder relationships.
Requires a Bachelor's degree in hospitality, business, or a related field, or equivalent experience. Candidates must be at least 21 years old with at least one year of relevant experience in entertainment, sports, events, or sales.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
As a Ticket Sales Manager, you will drive revenue growth through the outbound sale of group and premium ticket inventory across MGM Resorts’ entertainment venues and attractions. This role proactively develops new business through prospecting, cold calling, networking, referrals, and relationship-building, while managing inbound leads and maintaining a robust pipeline of potential customers. You will partner closely with internal sales teams, box office operations, production partners, and business stakeholders to identify sales opportunities, maximize ticket revenue, and deliver exceptional client service.
Perform daily operations and service of all existing accounts, assists in the coordination of sales promotions, meets or exceeds all predetermined activity and sales goals, represents MGMRI and develop lasting relationships at community events, and performs sales functions during related events
Responsible for maximizing revenue through the sale of premium and group tickets for MGMRI entertainment properties and venues (with a focus on outbound sales)
Manages inbound leads from 10 – 100 guests
Partners with the sales teams and box office staff for production partners such as Cirque du Soleil, David Copperfield, Jabbawockeez, Terry Fator, Shin Lim and more
Prospects daily through cold calling, networking, appointment setting, and referrals
Utilizes and create effective sales contacts
Develops strong and collaborative relationships with internal sales groups (convention, meeting, and special event teams), clients and business partners
Applies proactive tactics to create opportunities for group sales with new customers and organizations (DMPs, etc.)
Develops database for Sales and Services by maintaining complete and accurate customer records
THE IDEAL CANDIDATE:
Must be at least 21 years of age
Must have a Bachelor's degree in hospitality, business, or a related field; or equivalent experience
At least one (1) year of prior relevant experience in entertainment, sports, events, sales, or prior relevant experience
Prior experience with Ticketmaster, Archtics, Kore, or AXS, (preferred)
Wellness incentive programs to help you stay healthy physically and mentally.
Health & Income Protection benefits (for eligible employees).
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift.
Healthcare, financial, and time off benefits.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11813
Are you ready to JOIN THE SHOW? Apply today!
Welcome to the SHOW.
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
Offices: 840 Grier Drive, Las Vegas, Nevada 89119, US · 1777 3rd St, Detroit, MI 48226, US · 101 Mgm National Ave, Oxon Hill, MD 20745, US · 875 Beach Blvd, Biloxi, MS 39530, US · 1 Borgata Way, Atlantic City, New Jersey 08401, US
