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Full-time
high school
Posted 19d ago
~40 hrs/week
Responsibilities
Provides leadership to security staff by planning, assigning, and directing work while ensuring maximum guest safety. Responsible for patrolling the property, protecting company assets, and completing shift administration and incident reports.
Requirements
Requires a high school diploma or GED and the ability to obtain required work cards. Candidates must be at least 21 years old and capable of working flexible shifts, including weekends and holidays.
Full job description
Circa Resort & Casino
JOB TITLE:Assistant Shift Supervisor
DEPARTMENT:Security
JOB SUMMARY:
Responsible for providing outstanding, friendly, and informative guest service while maintaining safety throughout the property as directed. Works to ensure maximum Guest safety at all times while periodically patrolling assigned areas.
ESSENTIAL JOB FUNCTIONS:
Responsible for practicing, supporting, and promoting the Company Service Standards at all times
Adhere to all company service and operating standards and ensures direct reports adhere to all company policies
Assist Supervisor in the day to day activities; provides training, planning, assigning, and directing work; appraise performance, rewarding and disciplining employees; and addresses complaints and resolving issues
Maintain a professional departmental, company and community
Answers Guest questions in a manner that reflects an understanding of the department and property in general
Protect the company’s assets relative to theft, assault, fire and other safety issues
Observe and report unusual or suspicious behavior
Escalate emergency situations to Assistant director and Director as needed
Assist the Security Supervisor and or Manager in ensuring all shift administration is completed correctly and on time, including incident reports, logs, statistics, and other documentation
QUALIFICATIONS:
Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form
Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies, and procedures
Ability to multitask
Must be able to work any day of the week and any shift to include weekends and holidays
Must be able to establish and maintain effective working relationship with Team Members and Guests
Must be at least 21 years of age
Must be able to obtain required work cards
EDUCATION and/or EXPERIENCE:
High School diploma or general education degree (GED) required
Complete property academy as assigned
PHYSICAL, MENTAL AND WORK ENVIRONMENT:
Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
Work is typically in an area which may be unusually hot, cold, noisy, ability to see color and may contain secondhand smoke
Ability to stand and walk for long periods of time
Respond to emergencies and incidents within designated areas promptly and according to policy
Ability to lift 50 pounds
Constant contact with fellow Team Members and Guests
Ability to see color
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Related keywords
SecurityCasinoHospitalityGaming Control BoardAsset ProtectionShift SupervisionIncident LogsSafety StandardsEmergency ManagementProperty Academy
Our philosophy is to inspire our clients and employees by relentlessly delivering successful events.
Circa will change how you feel about planning world class event of any size.
Our full hospitality and infrastructure management services combined with a highly specialized teams will deliver only the best quality events to our clients.
We are the front runners in event infrastructure innovation with team experience spanning over 120 years, there is no other company in South Africa that offers these products and services under one umbrella.
Company details
Website
http://www.circa.co.za
Headquarters
Linbro Park, Gauteng
Year founded
2001
Company type
Privately Held
Company size
51-200 employees
Specialties
EVENT MANAGEMENT
We provide full-time event management services with expert skills in event creations, sporting dinners, hospitality activations, product launches, exhibitions, conferences, stadium events offer our clients customized services based on their specific needs,
CONFERENCE AND BANQUETING Our service are aligned to the event offerings and include …. Venue sourcing, appropriate to your conference and banqueting requirements from boutique hotels to convention centres or , HOSPITALITY MANAGEMENT We are the number 1 choice in premium hospitality in South Africa. We build hospitality packages with event related services around sport and entertainment events to offer clients the opportunity to invest in “priceless” experiences , and
INFRASTRUCTURE & FURNITURE -We own a marquee inventory that spans more than 54 000sqm operating throughout South Africa delivering and constructing infrastructure with on site representation by Senior Staff.
Offices: 39 Galaxy Avenue, Linbro Business Park, Gauteng 2090, ZA
Hospitality ManagementEvent ManagementConferencing and BanquetingFurniture Rentalsand Marquee RentalHospitalityRentalEventsEvent Management