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Mid level
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Mirpuri Group USA - PANDORA Jewelry Division
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Kennesaw, Georgia, United States · On-site
Mid level
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Red Lobster
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$57k–$65k/yr
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Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
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$17/hr–$19/hr
Full-time
high school
Competitive benefits, Career growth opportunities
Posted 18d ago
~40 hrs/week
Remote in Kennesaw, Georgia, United States
Responsibilities
You will manage incoming customer calls and dispatch service requests to technicians while maintaining accurate documentation. You are responsible for tracking job statuses and ensuring timely communication between customers, vendors, and internal teams.
Requirements
Candidates must have a high school diploma and at least one year of experience in customer service, dispatch, or administration. Proficiency in navigating multiple software systems and strong communication skills are required.
Full job description
People call us on their worst days. A burst pipe, a flooded basement, water where it should not be. When that call comes in, you are the first voice they hear and the person who sets everything in motion. As a Client Services Intake and Dispatch Coordinator at Rytech Restoration, you are the operational hub that connects our customers to our teams and keeps every job moving from that first call to the final update.
About Rytech Restoration
Rytech Restoration is a trusted name in residential and light commercial property restoration. Our local teams handle water damage, mold remediation, and property recovery with care and professionalism. As part of Fortify Companies, we are part of a growing family that is redefining property protection, from prevention to restoration, across markets nationwide.
Hours: 11am - 8PM EST
What You'll Do
You will be the voice customers hear first and the engine that keeps our operations running. Day to day, that looks like this:
Manage incoming call queues and provide professional, empathetic service to customers during high-stress situations
Assign and dispatch service requests to technicians via email and internal platforms
Accurately enter and update assignments, notes, and scheduling details across multiple systems
Track job status and ensure timely updates, including inspection schedules and completion milestones
Proactively follow up on assignments, including addressing delays, rejections, or missing information before they become problems
Communicate clearly with technicians, vendors, customers, and internal teammates throughout each job
Maintain detailed, organized documentation so everyone on the team has the visibility they need
Identify gaps or inefficiencies in workflows and flag them for improvement
Perform other duties as assigned to support the needs of the team and business
Required:
High school diploma or equivalent
1 or more years of customer service, dispatch, or administrative experience
Excellent written and verbal communication skills
High attention to detail and accuracy in data entry and documentation
Ability to manage multiple priorities in a fast-paced, high-volume environment
Comfortable navigating multiple software systems and email platforms at the same time
Preferred:
Experience in restoration, insurance claims, dispatch, or call center operations
Familiarity with CRM or job management platforms
Experience handling escalations or service recovery situations
You Will Thrive Here If You Are
Someone who stays calm and focused when the volume picks up
A self-starter who takes ownership and does not wait to be directed
Detail-oriented in a way that matters: you get it right the first time, every time
Energized by work that has a visible impact on real people having a tough day
A strong communicator who can shift tone and approach depending on who you are talking to
A role with real impact: you are helping people through some of the hardest moments of their lives
The stability of a 30-year-old company with the energy of a growing national brand
Career growth across multiple companies and markets under the Fortify umbrella
A team that values plain talk, hard work, and doing right by our customers
Pay range: $17 to $19/hr, with competitive benefits
The chance to be part of something new: we are building the future of property protection, and your voice matters here
Ready to Join Us?
If you are ready to be the person who keeps things moving and helps people on their hardest days, we want to hear from you. Apply today and let us show you what it means to be part of the Rytech team.
Equal Opportunity Employer
Rytech Restoration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
Uniting industry-leading service providers across the property lifecycle.
Industry
Holding Companies
Company size
201-500 employees
LinkedIn followers
472
Fortify Companies is a national property services network redefining how building assets are protected and restored. Through proactive loss prevention, rapid disaster response, comprehensive property damage restoration and remediation, and efficient facility management, Fortify delivers innovative, reliable solutions that give property owners and insurers confidence in every environment.
Our mission is simple: to unite the best local teams to deliver the same exceptional experience—everywhere we serve. We partner with outstanding operators across the country who share our commitment to service, integrity, and results, empowering them with the capital, systems, and support needed to grow while preserving what makes their businesses special.
Fortify is scaling rapidly as a platform built for long-term growth and performance. Together, Fortify and its partners are building the new standard in asset protection—proactive, responsive, and relentlessly focused on protecting what matters most.