Brea, California, United States · Hybrid
$54k–$103k/yr
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring …
Skills: Commercial insurance, Claims management, Investigation, Policy coverage, Customer service
Downers Grove, Illinois, United States · On-site
$21/hr–$32/hr
Department: 02240 AMG Downers Grove 3743 Highland Ave - Neurology Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Schedule: Monday - Friday from 8:00-5:00 PM No Weeken…
Skills: Vital signs monitoring, Medical history documentation, Patient preparation, Medication administration, Vaccine administration
Brea, California, United States · Hybrid
$54k–$103k/yr
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring …
Skills: Claims management, Commercial insurance, Investigation, Policy coverage, Customer service
Downers Grove, Illinois, United States · On-site
$25/hr–$75/hr
Benefits: Free uniforms Bumble Roofing of Greater Western Chicago, IL is hiring experienced roofing, siding and gutter subcontractor crews for installation, repair, and inspections. If you specialize in roofing, siding, …
Skills: Roofing installation, Roofing repair, Gutter installation, Gutter cleaning, Gutter repair
Downers Grove, Illinois, United States · On-site
$16/hr–$17/hr
We are hiring immediately for full time and part time FOOD SERVICE WORKER/CASHIER positions. Location: Community High School District - 4436 Main Street, Downers Grove, IL 60515. Note: online applications accepted only. …
Skills: Cashiering, Food Preparation, Sanitation Standards, Customer Service, Portion Control
Downers Grove, Illinois, United States · Remote OK
$29/hr–$44/hr
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Mobile Diesel Tech II - DOT Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified ci…
Skills: Diesel Mechanics, Preventative Maintenance, Diagnostics, Electrical Systems, Hydraulic Systems
Grove Dental Associates P.C.Downers Grove, Illinois, United States · On-site
$20/hr–$24/hr
Overview Front Desk Coordinator – Be the First Smile Patients See! Location: Grove Dental Associates - Downers Grove, IL Job Type: Full-time Pay: $20.00-$24.00/hour based on experience About UsAt our practice, patient ca…
Skills: Customer service, Insurance verification, Financial tasks, Appointment scheduling, Dental software
Downers Grove, Illinois, United States · On-site
$15/hr–$15/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Downers Grove, Illinois, United States · On-site
$50/hr–$55/hr
Description Looking for a team you'll love to work with? At the Clubhouse, we pride ourselves on our clinical collaboration and culture of positivity. If that sounds interesting, we would love to meet you! The Position: …
Skills: Physical therapy, Pediatric physical therapy, Diagnostic evaluations, Clinical documentation, Family education
U.S. Renal Care, Inc.Downers Grove, Illinois, United States · On-site
Responsibilities SUMMARY The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Are…
Skills: Clinic Management, Leadership, Staff Supervision, Budgeting, Quality Improvement
U.S. Renal Care, Inc.Downers Grove, Illinois, United States · On-site
Responsibilities How you will change lives As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. Th…
Skills: Patient Care, Dialysis Treatment, Hemodialysis, Blood Sample Collection, Machine Maintenance
Downers Grove, Illinois, United States · On-site
$120k–$140k/yr
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large orga…
Skills: HRIS Administration, Talent Management Systems, Data Governance, Workforce Analytics, System Implementation
Downers Grove, Illinois, United States · Hybrid
$61k–$98k/yr
The WC Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates set…
Skills: Workers' compensation claims, Claims administration, Case management, Subrogation, Litigation management
Downers Grove, Illinois, United States · On-site
Summary The Practice Assistant in the College of Dental Medicine – Illinois (CDMI) assists the dentist and student dentist with examining and treating patients. The Practice Assistant in the Dental Institute is res…
Skills: Dental assisting, Digital radiography, Infection control, Sterilization, Patient scheduling
Downers Grove, Illinois, United States · On-site
Summary The Practice Assistant in the College of Dental Medicine – Illinois (CDMI) assists the dentist and student dentists in examining and treating patients. The Practice Assistant in the Dental Institute is resp…
Skills: Dental assisting, Digital radiography, Infection control, Sterilization techniques, Patient scheduling
Downers Grove, Illinois, United States · On-site
$97k–$105k/yr
Midwestern University, Physical Therapy Institute is announcing a 12-month, full-time, clinical faculty opportunity. This clinical faculty position is at the rank of clinical assistant professor and consists primarily of…
Skills: Physical therapy, Orthopedic conditions, Patient evaluation, Treatment planning, Clinical teaching
Downers Grove, Illinois, United States · On-site
$60k–$68k/yr
PLZ is committed to product stewardship and innovation, strong ethical standards, sustainable operations and most importantly, the development of our people. Whether at our manufacturing facilities or corporate headquart…
Skills: SAP, SAP SD, Pricing master data, Order-to-cash, Billing
Konica Minolta Business Solutions U.S.A., Inc.Downers Grove, Illinois, United States · On-site
Overview Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people? Join us at Konica Minolta as a Office Systems Associate 2! We partner with our clients to design t…
Skills: Technical diagnostics, Hardware repair, Installation, Troubleshooting, Connectivity
Downers Grove, Illinois, United States · On-site
Company Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, …
Skills: Sales leadership, Strategic planning, Business development, Waterproofing systems, Green roofing
Downers Grove, Illinois, United States · On-site
$18/hr–$21/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Collision repair estimation, Customer service, Damage mapping, CCC One software, Repair planning
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Manage an inventory of moderate to high complexity commercial claims by investigating facts, verifying coverage, and determining liability. Provide exceptional customer service while negotiating settlements and ensuring compliance with regulatory requirements.
Requires a Bachelor's degree or equivalent experience and a minimum of four years of relevant claim handling experience. Candidates must possess or be able to obtain an Insurance Adjuster License within 90 days of hire.
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This individual contributor position works under moderate direction, and within defined authority limits, to manage commercial claims with moderate to high complexity and exposure for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:
Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information.
Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols.
Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims.
Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate.
Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service.
Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation.
Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements.
Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
May serve as a mentor/coach to less experienced claim professionals
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or above
Skills, Knowledge & Abilities
Solid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed.
Demonstrated ability to develop collaborative business relationships with internal and external work partners.
Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions.
Demonstrated investigative experience with an analytical mindset and critical thinking skills.
Strong work ethic, with demonstrated time management and organizational skills.
Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity.
Developing ability to negotiate low to moderately complex settlements.
Adaptable to a changing environment.
Knowledge of Microsoft Office Suite and ability to learn business-related software.
Demonstrated ability to value diverse opinions and ideas
Education & Experience:
Bachelor's Degree or equivalent experience.
Typically a minimum four years of relevant experience, preferably in claim handling.
Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
Professional designations are a plus (e.g. CPCU)
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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.
Offices: 151 N Franklin St, Chicago, Illinois 60606, US
