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Full-time
Medical insurance, Dental insurance, Vision insurance, 401(k) with 4% company match, Employee stock ownership plan, Company vehicle
Posted 7d ago
~40 hrs/week
Responsibilities
The Field Service Technician is responsible for installing, maintaining, and repairing amusement equipment such as arcade games and ATMs at various customer locations. Additionally, the role involves managing cash collections, refilling machines, and maintaining strong professional relationships with clients.
Requirements
Candidates must be at least 21 years old with a valid driver's license and a clean driving record. The role requires the physical ability to lift up to 75 lbs, climb ladders, and perform mechanical tasks in various environments.
Full job description
Do you enjoy working with your hands, solving problems on the go, and being out in the field instead of behind a desk? Join Shaffer Entertainment, where your skills keep the fun running and your work truly matters.
As a Field Service Technician, you’ll be the face of Shaffer at customer locations across the Dayton area—installing, maintaining, and servicing arcade games, ATMs, and entertainment equipment in bars, restaurants, and family entertainment centers. No two days are the same, and you’ll have the independence and support to do meaningful, hands-on work.
What You’ll Do
Service, install, and repair arcade games, pool tables, dart boards, cranes, ATMs, and other amusement equipment
Respond to on-site service calls and troubleshoot mechanical and technical issues
Collect cash and customer payouts from assigned route locations
Monitor and refill cranes and ATMs to appropriate levels
Safely transport cash to designated bank locations
Maintain strong relationships with customers through reliable, professional service
Schedule:
Monday–Friday, 8:30 AM–5:00 PM
On-call rotation for weekend service needs
Physical & Technical Requirements
Ability to lift up to 75 lbs
Comfortable using hand tools, dollies, pallet jacks, and handcarts
Ability to climb ladders (up to 12 ft) and work in tight spaces such as ceilings or attics
Mechanical aptitude and basic math skills
Ability to work independently and manage your route efficiently
What We’re Looking For
Must be 21 years or older (some locations have age-restricted access)
Valid driver’s license and clean Motor Vehicle Record
Ability to pass a background check
Self-motivated, dependable, and customer-focused
Why Shaffer Entertainment? We’re not your typical entertainment company. Shaffer Entertainment is 100% employee-owned, values-driven, and built on nearly a century of trust, innovation, and people-first leadership. With five generations of leadership behind us, we believe our success comes from investing in our employees and treating them like family.
When you join Shaffer, you’re not just taking a job—you’re becoming an owner.
Benefits That Matter
Medical, Dental & Vision Insurance
401(k) with 4% Company Match
100% Employer-Funded Employee Stock Ownership Plan (ESOP) – no cost to you
Shaffer Entertainment is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees.
Related keywords
Field Service TechnicianArcade gamesATMMechanical maintenanceRoute serviceCash managementCustomer relationsHand toolsTechnical troubleshootingAmusement equipmentESOPEmployee-ownedField workPreventive maintenance
At Shaffer, we partner with amusement and vending businesses to make decisions that work for their space, their customers, and their goals.
We work alongside owners to select equipment, design game rooms, and provide the service and support needed to keep operations running. Whether opening a new location or updating an existing one, we’re there to help make the next step clearer and easier.
Founded in 1929, Shaffer Distributing is an employee-owned company shaped by long-term relationships and a commitment to doing business the right way.
If you’re working through a decision, we’re happy to talk it through.
Offices: 1100 W 3rd Ave, Columbus, Ohio 43212, US · 5480 Cloverleaf Parkway, Suite 6, Valley View, Ohio 44125, US · 35525 Schoolcraft Road, Livonia, Michigan 48150, US · 6801 Hillsdale Ct, Indianapolis, Indiana 46250, US
Arcade InstallationAmusement Equipment SalesVending Equipment SalesArcade Service and RepairAmusement Equipment Service and RepairArcade Parts ReplacementAmusement Equipment Parts ReplacementVending Equipment Partsand Vending Equipment RefurbishmentIndustrial