Jobs in City of Rochester, NY (Now Hiring) — 1,645 open at 242 companies — Page 31
H&R Block
Multi-Office Leader
City of Rochester, New York, United States · On-site
$62k–$67k/yr
Mid level
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
City of Rochester, New York, United States · On-site
$17/hr–$18/hr
Entry level
Location: 3701 Mt Read Blvd Rochester, NY 14616 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Full time Pay Range: $17.50 -…
Skills: Customer service, Leadership, Communication, Problem solving, Cash handling
City of Rochester, New York, United States · On-site
Mid level
Position Title: Shift Leader Reports To: Restaurant Manager Overview: Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and…
Skills: Coaching, Guest Service, Team Leadership, Task Delegation, Food Safety
Dunkin'
Assistant Restaurant Manager
City of Rochester, New York, United States · On-site
Mid level
Overview: An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties general…
Skills: Leadership, Team Management, Customer Service, Inventory Management, Staff Training
61600 - Acute Medicine Unit – Assistant Nurse Manager, Level IV
City of Rochester, New York, United States · On-site
$98k–$132k/yr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Acute care, Nursing management, Patient care, Clinical mentoring, Performance improvement
City of Rochester, New York, United States · On-site
$21/hr–$28/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · On-site
$19/hr–$25/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · On-site
$18/hr–$24/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · On-site
Mid level
Overview: An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties general…
City of Rochester, New York, United States · On-site
$18/hr–$24/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · On-site
$21/hr–$28/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Food preparation, Cooking, Menu planning, Sanitation, Food safety
City of Rochester, New York, United States · Hybrid
$78k–$114k/yr
Senior
Hours: 40 Schedule: Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs. This position is hybrid and remote eligible for up to 40% of the time. The office location for this po…
City of Rochester, New York, United States · On-site
$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
City of Rochester, New York, United States · On-site
$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Housekeeping, Cleaning, Sanitization, Time management, Organizational skills
City of Rochester, New York, United States · On-site
$64k–$65k/yr
Mid level
Description We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward ind…
Skills: Program supervision, Fiscal management, Case management, Budget oversight, Staff supervision
City of Rochester, New York, United States · On-site
Entry level
Classification: Non-exempt The Load Builder receives finished products from production departments and organizes them into route carts or bins for delivery or storage. You will assemble customer orders for shipment as pa…
Skills: Order assembly, Textile sorting, Quality inspection, Packing, Inventory management
City of Rochester, New York, United States · On-site
$25/hr–$27/hr
Mid level
Lead Field Service Technician Department: Rochester Admin 310991 Employment Type: Full Time Location: Rochester Reporting To: Brenda Bennion Compensation: $25.00 - $27.00 / hour Description A Taste of Who We Are: Backed …
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$62k–$67k/yr
Full-time
bachelor degree
Medical coverage, Prescription drug coverage, Retirement savings plan (401k), Employee assistance program, Virtual fitness center programs, Associate discount program
Posted 19d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
The Multi-Office Leader oversees a portfolio of 4-6 retail offices, ensuring consistent client experience and operational excellence. They are responsible for coaching teams, driving business results, and managing day-to-day operations including staffing and compliance.
Requirements
Candidates must have a bachelor's degree or equivalent experience and at least 3 years of experience leading teams in a multi-unit retail or service environment. The role requires strong leadership capabilities, the ability to drive financial results, and the capacity to travel frequently between office locations.
Full job description
About the Role
The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you’ll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results.
You’ll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you’ll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance.
You’ll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you’ll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients.
Day to day, you’ll...
Own consistent delivery of the consultative client experience across 4–6 assigned offices, ensuring standards are executed with discipline and consistency
Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience
Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office
Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance
Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution
Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent
Own revenue, growth, operational performance, and business outcomes across assigned offices
Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention
Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery
Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand
Required Qualifications
Bachelor’s degree in a related field or equivalent experience
3+ years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes
Strong client-centric mindset with experience delivering consultative client experience
Strong leadership capability with proven ability to coach, develop, and hold teams accountable
Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management
Experience leading through change, including adoption of new processes and ways of working
Ability to exercise independent judgment and prioritize competing demands across multiple locations
Experience managing or partnering in operational areas such as facilities, staffing, or compliance
Strong communication and problem-solving skills, including handling client escalations and complex issues
Ability to interpret data, identify trends, and translate insights into action
Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation
Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations
Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands
Preferred Qualifications
Experience with seasonal workforce planning, hiring, and readiness execution
Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics
Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
With expert guidance, upfront pricing, and more ways to file, it’s #BetterWithBlock.
Industry
Financial Services
Company size
10,001+ employees
Founded
1955
Headquarters
Kansas City, MO
LinkedIn followers
260,173
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.
We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.
People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.
Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!
Offices: One H&R Block Way, Kansas City, MO 64105, US · 1301 Main Street, Kansas City, Missouri 64105, US
Multi-Unit Management Tax Preparation and Financial ServicesAccountingService IndustryBankingConsultingPaymentsTax PreparationRetailFinancial Services