City of Edinburgh, Scotland, United Kingdom · On-site
As a Fraud Case Investigator in Fraud Operations, you will own complex fraud investigations to ensure the right outcomes for our customers and our firm. You will use your knowledge of Payment Services Regulations and rel…
Skills: Fraud Investigation, Payment Services Regulations, Contingent Reimbursement Model, Case Management, Complaint Handling
City of Edinburgh, Scotland, United Kingdom · Hybrid
Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navi…
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City of Edinburgh, Scotland, United Kingdom · Hybrid
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City of Edinburgh, Scotland, United Kingdom · Hybrid
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City of Edinburgh, Scotland, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
End Date Wednesday 15 July 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . …
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City of Edinburgh, Scotland, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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City of Edinburgh, Scotland, United Kingdom · On-site
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City of Edinburgh, Scotland, United Kingdom · Hybrid
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City of Edinburgh, Scotland, United Kingdom · On-site
We're currently recruiting in our Edinburgh City centre (York Place) Premier Inn. Working 20 hours per week, paying up to £13.56 per hour. Kitchen Team Member – Edinburgh City Centre (York Place) Premier Inn …
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City of Edinburgh, Scotland, United Kingdom · Hybrid
$46k–$57k/yr
Together we are Trusted to Serve Scotland. Senior Digital Specialist - Azure Cloud Engineer It’s not every job where you make a difference for the people of Scotland. But it’s what’s behind every job here. Our work keeps…
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City of Edinburgh, Scotland, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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City of Edinburgh, Scotland, United Kingdom · On-site
We're currently recruiting in our Edinburgh City Centre (York Place) Premier Inn. Working 25 hours per week, paying up to £13.56 per hour. Housekeeper – Edinburgh City Centre (York Place) Premier Inn Come and…
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Birmingham, England, United Kingdom · Hybrid
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City of Edinburgh, Scotland, United Kingdom · On-site
Job Description: General Practitioner Bupa Health Centre Edinburgh, EH12 7DQ Competitive Salary and Fantastic Benefits Minimum 4x sessions per week Working on Thursday and Friday We make health happen. As an experienced …
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City of Edinburgh, Scotland, United Kingdom · On-site
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure,…
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LeonardoCity of Edinburgh, Scotland, United Kingdom · Hybrid
$60k–$75k/yr
Job Description: Salary: £59,500 - £75,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published…
Skills: System Integration, Qualification Strategy, Verification Planning, DOORS, Jira
Leeds, England, United Kingdom · Hybrid
$78k–$101k/yr
End Date Wednesday 22 July 2026 Salary Range £78,098 - £91,880 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . J…
Skills: Integration Leadership, Strategic Stakeholder Management, Delivery Expertise, Resilience, FNZ Platform
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Conduct independent investigations into complex fraud claims and manage end-to-end case outcomes in accordance with Payment Services Regulations. Provide education and tailored support to scam victims and vulnerable customers while collaborating with stakeholders to resolve issues.
Requires experience applying Payment Services Regulations and the Contingent Reimbursement Model within UK banking or financial services. Candidates must possess strong evidence-based investigation skills and the ability to manage a high-volume workload independently.
As a Fraud Case Investigator in Fraud Operations, you will own complex fraud investigations to ensure the right outcomes for our customers and our firm. You will use your knowledge of Payment Services Regulations and relevant reimbursement frameworks to make fair, well-reasoned decisions. You will support scam victims with education and aftercare, including providing tailored support for vulnerable customers. You will work collaboratively with stakeholders while staying accountable for thorough, independent case management.
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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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