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Full-time
Posted 34d ago
~40 hrs/week
Responsibilities
The Associate Director will lead the India-based Merchandising & Pricing Technology team, overseeing support, enhancements, and new initiatives across multiple product areas. This role involves strategic leadership, functional oversight, and ensuring seamless collaboration with US-based teams.
Requirements
Candidates should have a minimum of 12 years of IT experience with a focus on merchandising and pricing technology systems, including leadership of large teams. Expertise in various technologies and platforms, as well as strong stakeholder management skills, are essential.
Full job description
Role Summary
This role is part of the global IT organization and will be instrumental in driving the evolution of Staples’ Merchandising and Pricing technology capabilities. The leader will oversee a team responsible for support, enhancements, and new initiatives across seven product PODs spanning three pillars: Product Lifecycle & Assortment Management, Enterprise Pricing & Revenue Management, and 3P Marketplace Enablement.
The Associate Director will lead and scale the India-based GCC engineering team (50+ members), ensuring seamless collaboration with US-based engineering managers, architects, and business stakeholders. This role demands a leader who combines strong delivery management with deep functional acumen across merchandising, pricing, and marketplace domains.
Key Responsibilities
Strategic Leadership
Lead and scale the India-based Merchandising & Pricing Technology team (50+ members) within the GCC
Align technology strategy with global merchandising, pricing, and marketplace IT objectives
Drive modernization of legacy systems and adoption of scalable, cloud-native platforms
Functional Oversight
Oversee systems supporting:
Product Information Management (PIM) & Master Data Management (MDM) — item onboarding, enrichment, mastering, and syndication via STIBO STEP for 100,000+ SKUs
Promotions & Pricing Platforms — promotional pricing, competitive pricing, price rules, and margin optimization across retail and digital channels
B2B Vendor Rebates — rebate program management, accrual tracking, and vendor cost analysis
3rd Party Marketplace Price Engine — competitive pricing engine, listing management, and catalog syndication across Amazon, Walmart, and Target (powered by Merceo platform)
Ensure seamless integration and performance across legacy, modern, and COTS platforms
Delivery & Operations
Manage end-to-end delivery of support, enhancements, and strategic initiatives across all product PODs
Establish and monitor KPIs for system performance, support SLAs, and project execution
Promote automation in testing, deployment, and operations to improve quality and efficiency
Strong program/project management and delivery ownership across large, distributed teams
Architecture & Systems Thinking
Partner with domain architects to drive architectural decisions across the merchandising and pricing ecosystem.
Evaluate technical trade-offs across a complex landscape of microservices, SaaS platforms, and enterprise integrations
Ensure systems serve as the authoritative source for product and pricing data, supporting APIs and data services to 100+ downstream applications.
Modernization & Innovation
Lead transformation initiatives to modernize merchandising and pricing systems and infrastructure.
Evaluate and implement emerging technologies to enhance platform agility and resilience
Drive adoption of DevOps, CI/CD, and automated QA practices
Leverage event-driven, microservices-based architectures to build scalable and resilient systems.
AI-Native Engineering & Force Multiplication
Champion an AI-native mindset across the GCC engineering organization — leveraging tools like GitHub Copilot, AI-assisted code generation, and intelligent testing to accelerate delivery and elevate engineering quality.
Drive adoption of AI-driven SDLC practices across the team: AI-assisted design reviews, automated code analysis, intelligent documentation, and predictive quality assurance
Embed AI tooling into everyday engineering workflows — not just coding, but requirements analysis, architecture exploration, incident resolution, and operational intelligence.
Act as a force multiplier by enabling engineers at all levels to leverage AI tools to amplify their impact, reduce toil, and focus on higher-order problem solving.
Establish best practices and governance for responsible AI tool usage across the engineering organization
Stakeholder Engagement
Collaborate directly with US-based business stakeholders — merchants, pricing analysts, revenue management, and marketplace operations teams
Partner with US engineering managers and architects to align on roadmaps, priorities, and delivery cadence
Serve as a trusted advisor on merchandising and pricing technology strategy and execution.
Talent & Capability Building
Attract, develop, and retain top engineering talent across merchandising, pricing, and marketplace domains
Foster a high-performance culture focused on innovation, accountability, and continuous improvement
Requirements
Minimum Years of Experience
Minimum of 12 years of experience in IT with a focus on merchandising, pricing, or e-commerce technology systems
Minimum of 4 years of experience working in a full stack engineering role
Basic Qualifications
Proven leadership experience managing large teams (50+) in a GCC or similar setup.
Deep functional acumen across Product Information Management (PIM/MDM), Pricing & Promotions platforms, CPQ ecosystems, and marketplace technology
Experience with B2B vendor rebate management, contract bid/quote systems, and 3rd party marketplace pricing engines
Expertise in Java, Spring Boot, React/Angular, microservices architectures, and SaaS platforms
Strong background in cloud platforms (Azure/GCP), system modernization, and automation
Excellent stakeholder management and communication skills with ability to engage directly with business teams
Champion of AI-native engineering practices — demonstrated experience driving adoption of AI tools (GitHub Copilot, AI-assisted testing, intelligent code review) as a force multiplier across engineering teams
AI-driven SDLC mindset: proven ability to embed AI tooling across the software development lifecycle to accelerate delivery, improve quality, and amplify team productivity
Preferred Qualifications
Experience in global retail or B2B commerce environments
Hands-on experience with STIBO STEP (PIM/MDM), PROS CPQ, or similar enterprise platforms
Exposure to cloud-native transformation programs and event-driven architectures
Ability to lead in a fast-paced, matrixed organization with a global footprint
Related keywords
MerchandisingPricingSoftware EngineeringProduct Information ManagementMaster Data ManagementPromotionsB2BVendor RebatesContract ManagementCPQMarketplaceJavaSpring BootReactAngularMicroservices
The technology and innovation hub of Staples, turning bold ideas into real impact.
Industry
Technology, Information and Internet
Company size
201-500 employees
Headquarters
Chennai, Tamil Nadu
LinkedIn followers
54,794
Be the reason bold ideas take off.
At Staples India, we’re not just a tech arm—we’re the innovation engine fueling global transformation at Staples. From Chennai, we build tomorrow’s solutions for today’s challenges.
For nearly 40 years, Staples has been the industry leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes with a comprehensive product assortment including high-quality office supplies, janitorial products, technology, furniture and breakroom essentials, along with strategic services like print & marketing, shipping, travel, and promotional products.
Our team develops cutting-edge solutions that define the future of workplace productivity and sustainability.