Biblical Principles and Expectations: All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further Malone’s mission to provide students with an education based on biblical faith i…
Skills: Financial aid counseling, FAFSA processing, Federal verification, Debt management, Customer service
Biblical Principles and Expectations: All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further Malone’s mission to provide students with an education based on biblical faith i…
Skills: Microsoft Excel, Google Sheets, Data Management, Data Reporting, Google Docs
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Cashier / Sales Floor Associate (Part-Time) Goodwill - Perry store Join us in making a positive impact at Goodwill in Perry Township! We're hiring part-time Cashier/Sales Floor Associates who are passionate about custome…
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YMCA of Central Stark County (Ohio)
Water Fitness Instructor
Canton, Ohio, United States · On-site
$11/hr–$12/hr
Entry level
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LPN Nurse Real-world impact. Life-changing outcomes. CommQuest seeks a full-time LPN Staff Nurse for our Medication Assisted Treatment (MAT) and Urinary Drug Screening (UDS) program located in Canton, Ohio. You will prov…
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CDL Class A HazMat Driver/Technician | $80,000-$85,000 Annual Salary
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$80k–$85k/yr
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7a-11a Cleaner - Now Hiring - TJ Maxx North Canton !
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YMCA of Central Stark County (Ohio)
Lifeguard - Eric Snow Family YMCA
Canton, Ohio, United States · On-site
$12/hr–$13/hr
Entry level
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Full-time
bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
The Financial Aid Counselor provides comprehensive guidance to students regarding financial aid processes and ensures institutional compliance with federal and state regulations. This role also supports recruitment and retention goals by delivering student-centered financial aid services within a Christian university environment.
Requirements
Candidates must possess a bachelor's degree and demonstrate strong organizational and communication skills. Prior experience in higher education financial aid or student services is preferred, along with proficiency in financial aid management systems.
Full job description
Biblical Principles and Expectations: All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further Malone’s mission to provide students with an education based on biblical faith in order to develop men and women in intellectual maturity, wisdom, and Christian faith who are committed to serving the Church, community, and world.
I. University Overview
Malone strives to provide an education that produces graduates with a love of truth and a vibrant, mature faith. Our intent is that students attain the wisdom, knowledge, and skills necessary to serve, engage, and transform the communities in which they live and work. To this end, we provide the curricular and co-curricular context in which to pursue the following educational goals: Understand and critically engage those bodies of knowledge and cultural influences that have shaped the world; Understand the biblical, historical, and theological foundations of the Christian faith; Think critically and creatively and communicate effectively in multiple contexts; Attain expertise in at least one profession or academic discipline and lay the foundation for meaningful work or further studies at the graduate level; and explore the implications of the Christian faith for all areas of living, including intellectual, spiritual, and community pursuits.
II. University Expectations
Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
Faithfully upholds Malone in prayer
Participates in community worship as schedule permits
Demonstrates behavior aligned with Malone’s Mission, Foundational Principles, Doctrinal Statement and its Community’s General Principles
Effectively represents Jesus Christ to those within both personal and professional spheres of influence
III. Job Summary
The Financial Aid Counselor provides comprehensive support and guidance to prospective and current students and their families regarding the financial aid process. This role is responsible for administering federal, state, and institutional financial aid programs, performing file verification, and ensuring compliance with all regulatory requirements. The Counselor serves as a primary point of contact for financial aid advising, helping students navigate funding options to support their education at Malone University.
As a member of the Enrollment Management team, the Financial Aid Counselor works collaboratively to support recruitment and retention goals by providing timely, accurate, and student-centered financial aid services that align with the University’s Christian mission.
IV. Essential Duties and Responsibilities
Student Advising & Support
Counsel students and families on the financial aid application process, eligibility requirements, and available funding types including grants, loans, and scholarships.
Provide personalized financial aid planning and debt management counseling to support student persistence and financial literacy.
Participate in recruitment events, financial aid workshops, and orientation sessions to present financial aid information to diverse audiences.
Respond promptly to inquiries via phone, email, and in-person meetings with a high level of customer service and care.
Program Administration & Compliance
Review and process financial aid applications (FAFSA) and perform federal verification of student files.
Identify and resolve conflicting information in student records to ensure accurate awarding of aid.
Evaluate special circumstance appeals and perform professional judgment reviews in accordance with federal regulations and institutional policy.
Monitor Satisfactory Academic Progress (SAP) and process related appeals for financial aid eligibility.
Ensure all processing activities comply with Title IV regulations, state laws, and University guidelines.
Other Duties
Fulfill other tasks as assigned to support the Enrollment Division, Financial Aid Office, and university goals.
V. Knowledge, Skills and Abilities
Knowledge of Microsoft Word, Excel, PowerPoint and related programs
High attention to detail and commitment to data accuracy.
Ability to handle confidential information with discretion.
Ability to collaborate with others
Excellent organizational management skills
Ability to work through complex issues
Ability to manage multiple projects
Excellent interpersonal and communication skills
Ability to collaborate with a wide range of people
Professionalism
VI. Education and Experience
Bachelor’s degree required.
1-3 years of experience in higher education financial aid or a student services related field preferred.
Familiarity with financial aid management systems (e.g., PowerFAIDS, Jenzabar) and federal databases
Excellent verbal and written communication skills with a focus on student-centered service.