Cambridge, Massachusetts, United States · Remote OK
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Cambridge, Massachusetts, United States · Hybrid
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Cambridge, Massachusetts, United States · Remote OK
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Cambridge, Massachusetts, United States · Hybrid
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Cambridge, Massachusetts, United States · On-site
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Cambridge, Massachusetts, United States · On-site
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Cambridge, Massachusetts, United States • Remote OK
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The Systems Implementation Specialist implements and supports client benefit administration and HR technology platforms across multiple systems. This role coordinates between Benefits, Payroll, and HR Consulting teams to ensure accurate data setup and seamless platform integrations.
Candidates should have 5-10 years of experience in payroll or benefits technology and proficiency with platforms like Employee Navigator. A bachelor's degree is preferred, along with strong communication skills and the ability to manage multiple concurrent client projects.
Description
The Benefits Technology Specialist is a cross-functional, client-facing role responsible for implementing and supporting client benefit administration and HR technology platforms. This role works daily across the Benefits, Payroll Services, and HR Consulting teams and is expected to move fluidly between platforms and disciplines as client needs require. The SIS is not a single-platform specialist: success in this role depends on the ability to configure, troubleshoot, and support multiple systems in parallel, including Employee Navigator, PrismHCM, Rippling, and ADP Workforce Manager, while coordinating closely with internal teams and external vendors to deliver accurate, on-time results.
This role sits at the intersection of Benefits, Payroll, and HR Consulting. The SIS is expected to:
The essential functions include, but are not limited to, the following:
Benefits Administration Platform Implementation & Support (Primary Focus)
Multi-Platform Client Systems Support
HR Module Implementation Support
Requirements
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