This role requires availability during weekends, holidays, and afternoon shifts. This is a part-time position with variable hours based on availability and business needs. Flexibility with scheduling is essential to supp…
Skills: Customer service, Communication, Problem-solving, Data entry, Time management
Location: D'Youville College We are hiring immediately for a part time FOOD SERVICE WORKER/CASHIER position. Address: 320 Porter Avenue, Buffalo, NY 14201. Note: online applications accepted only. Schedule: Part time sch…
Skills: Cashiering, Food preparation, Sanitation, Customer service, Portion control
SSA Group at Buffalo Zoo is looking for a talented Assistant Retail Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized b…
Skills: Retail Management, Leadership, Team Building, Inventory Control, Visual Merchandising
shift supervisor - Store# 22882, LANCASTER - REGAL CENTER
Buffalo, New York, United States · On-site
$21/hr–$24/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
shift supervisor - Store# 78429, MAPLE AND SWEET HOME
Buffalo, New York, United States · On-site
$21/hr–$24/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Cash handling, Store safety, Food preparation
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
- Position Summary: This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports. Major Roles & Responsibilities: Prepares, conducts, and investigat…
Skills: Analytical Chemistry, Laboratory Testing, Technical Report Writing, Problem Solving, Time Management
- Position Summary: This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports. Major Roles & Responsibilities: Prepares, conducts, and investigat…
Skills: Analytical Chemistry, Technical Reporting, Laboratory Testing, Problem Solving, Process Improvement
City Of Albany, Western Australia, Australia · On-site
Senior+
Overview Colliers Engineering & Design is seeking a Project Engineer to join our growing Bridges & Structures team in our New York offices – Albany, Buffalo, or Rochester. Our Bridges & Structures group is recogniz…
Skills: Bridge design, Structural engineering, Project management, Cost estimating, Construction phase support
Description POSITION SUMMARY A Buyer is responsible for coordinating the procurement and distribution of materials, parts, equipment, and supplies for the organization. They also have a primary duty of investigating and …
Skills: Procurement, Contract Negotiation, Supply Chain Management, Microsoft Word, Microsoft Excel
Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just startin…
Not getting what you need from your current job? Ready for unlimited income potential and the freedom to run your own territory? Join Hi-Line’s Outside Sales Team Hi-Line is a third-generation, family-owned company that …
Own a Cargo Van? Put It to Work Monday–Wednesday! Dropoff is seeking independent contractor cargo van drivers in the Buffalo market! Earn $4.80 per box while completing consistent routes Monday through Wednesday. Drivers…
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M&T Bank
2027 Executive Associate Program - Business Banking
Buffalo, New York, United States · Hybrid
$100k–$171k/yr
Mid level
Overview: The Executive Associate Program is designed for 2nd year MBA students who seek to accelerate their career within M&T Bank. Program hires will undergo an immersive leadership experience designed to develop leade…
Skills: Leadership, Project management, Financial analysis, Strategic planning, Communication
Location: Buffalo State University We are hiring immediately for full time and part time SHIFT SUPERVISOR positions. Address: 1300 Elmwood Avenue, Buffalo, NY 14222. Note: online applications accepted only. Schedule: Ful…
Job Requirements The Service Administrator maintains customer accounts, work orders, and service job documentation while ensuring accurate job categorization. Responsibilities include tracking purchase orders and packing…
Skills: Customer Account Management, Work Order Tracking, Financial Accounting, Cost Accounting, Microsoft Office Suite
O'Reilly Auto Parts
Installer Service Specialist
Buffalo, New York, United States · On-site
$16/hr–$22/hr
Mid level$3.0B raised
Compensation Pay Range: $16.00 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Mechanics, Communication, Automotive repair, Sales, Customer service
Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of. The Culinary Attendant, EDR is required to maintain the fo…
Compensation Pay Range: $16.00 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Overview Manages assigned teams within one or more functional areas of assigned COE. Manages 15+ FTEs (or with fewer employees if covering diverse disciplines and/or complex functions). Primary Responsibilities: Oversee …
Skills: Team management, Strategic planning, Risk management, Regulatory compliance, Customer service
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$16/hr–$17/hr
Part-time
high school
Posted 10d ago
~40 hrs/week
Responsibilities
The Front Desk Associate provides professional guest service by managing check-ins, check-outs, and resolving guest concerns. They also maintain the front desk area, process payments, and coordinate with other departments to ensure smooth hotel operations.
Requirements
Candidates should have 1-2 years of hospitality experience and a high school diploma or equivalent. Strong communication skills, the ability to work flexible shifts including weekends and holidays, and proficiency with computer systems are required.
Full job description
This role requires availability during weekends, holidays, and afternoon shifts. This is a part-time position with variable hours based on availability and business needs. Flexibility with scheduling is essential to support hotel operations and ensure consistent coverage.
JOB SUMMARY
The Front Desk Agent provides prompt, courteous, and professional guest service by efficiently checking guests in and out of the hotel, answering questions, and resolving guest concerns throughout their stay. This role supports an excellent arrival and departure experience, promotes hotel services and amenities, and ensures accurate guest account handling, documentation, and communication through approved systems.
ESSENTIAL FUNCTIONS
Provide friendly, professional guest service at all times, including greeting guests immediately with a positive and clear speaking voice.
Check guests in and out efficiently, ensuring an accurate, smooth arrival and departure experience.
Input and retrieve information from hotel computer systems to confirm guest details, including number of guests, rate, dates, and payment method.
Assign rooms based on guest needs and hotel availability; activate and issue electronic room keys.
Explain hotel amenities, services, and applicable rewards/loyalty program information during check-in and throughout the stay.
Respond promptly to guest requests, questions, and concerns; actively listen, problem-solve, and take appropriate action to resolve issues (including service recovery when needed).
Answer and route incoming phone calls and respond to emails in a timely manner; document correspondence and key guest notes in the appropriate system.
Ensure rooms, taxes, incidentals, and all services are accurately posted to guest accounts; review folios for accuracy and address discrepancies.
Process check-out payments and charges accurately and in accordance with hotel procedures.
Complete required daily reporting, shift documentation, and recordkeeping as assigned.
Maintain a clean, organized, and guest-ready front desk area, including restocking key cards, envelopes, printer paper, and other operational supplies.
Ensure the lobby beverage/refreshment area (if applicable) is stocked, clean, and organized.
Coordinate with other departments (housekeeping, maintenance, valet, etc.) to support guest needs and operational flow, especially during peak arrival/departure periods.
Report maintenance deficiencies, safety hazards, accidents, or injuries promptly to management.
OTHER DUTIES
Support other departments during downtime as assigned (e.g., folding towels, light cleaning, sweeping/mopping, changing light bulbs).
Attempt to communicate with guests in the guest’s native language when possible and appropriate.
Support valet operations as needed.
Follow all safety procedures and be able to recognize and respond appropriately in emergency situations.
Follow Personal Protective Equipment (PPE) requirements and report defective, damaged, or missing PPE to management.
Maintain clean, professional uniform and personal appearance and contribute to a hospitable service atmosphere.
Perform other duties as assigned.
EDUCATION & EXPERIENCE
High school diploma or equivalent preferred.
1–2 years of guest service and/or hospitality experience preferred.
Valid driver’s license with a clean driving record preferred.
KNOWLEDGE, SKILLS & ABILITIES
Strong customer service orientation; ability to communicate with empathy, defuse emotions, problem-solve, and make sound decisions to resolve guest concerns.
Strong verbal and written communication skills; ability to read, write, listen, and communicate effectively in English.
Ability to consistently arrive to work on time when scheduled.
Strong organization and time-management skills; ability to manage multiple tasks in a fast-paced environment.
Ability to access and accurately input and retrieve information using computer-based systems.
Ability to perform moderately complex mathematical calculations accurately (including use of a calculator).
Ability to follow established procedures for handling guest payments and account information.
Ability to work in a 7-day per week, 24-hour per day business environment, including nights, weekends, and holidays as scheduled.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Ability to stand for the duration of the shift at the front desk, with periodic walking throughout the lobby and back-office areas (typically 8-hour shifts).
Frequent walking; occasional bending, stooping, and reaching to assist guests, access supplies, and perform lobby and front desk area walk-throughs.
Ability to read and verify identification, reservations, and folios; process payments and complete accurate data entry.
Frequent speaking and active listening with guests and team members, including in-person and phone communication.
Frequent use of hands and fingers to operate a computer, credit card terminal, key card encoder, and multi-line phone system.
Frequent reaching and grasping (e.g., handling documents, key packets, supplies, and guest items at the front desk).
Ability to lift, push, or pull items up to 30 lbs (e.g., moving boxes of supplies, repositioning small lobby items, or assisting with guest luggage when needed).
Work is performed primarily indoors in a public-facing hotel lobby/front office environment with frequent guest interaction, occasional high volume/peak periods, and typical background noise.
Frequent close vision and screen time for extended periods while using property management systems and other office equipment.
No immigration or work visa
sponsorship will be provided for this position.
Uniland Hospitality is an equal opportunity employer and does
not discriminate on the basis of any legally protected status or
characteristic. Protected veterans and individuals with disabilities are
encouraged to apply.
An award-winning full-service developer offering Design, Construction, Leasing & Property Management all under one roof.
Industry
Real Estate
Company size
201-500 employees
Founded
1974
Headquarters
Amherst, New York
LinkedIn followers
4,780
Founded in 1974, Uniland Development Company is an award-winning full-service developer that offers Design, Construction, Leasing, and Property Management all under one roof.
Since 1974 we have developed more than 16 million square feet, becoming the largest and most reputable developer in the Buffalo-Rochester corridor. We have more than 300 operating properties serving over 400 business clients.
Our buildings are a testament to how we value our clients. We consider everything from natural sunlight and innovative building solutions to creating ideal interior spaces that will enhance your overall environment. Every one of our projects is an opportunity to build a better community.
We value the long-standing relationships we have with our clients, vendors and our community. Our focus is always providing superior service to our clients. As a full service developer we rely on the strength on our in-house resources to meet the needs of each client.
Offices: 100 Corporate Parkway, Suite 500, Amherst, New York 14226, US