Bellevue, Washington, United States · Hybrid
$26/hr–$29/hr
Internal Candidates Only This opportunity is available to current Blueprint employees and should not be shared externally. About the Role We’re looking for an Escalated Team Lead, Tech to lead the daily performance, deve…
Skills: Team Leadership, Customer Support, Performance Management, Coaching, Data Analysis
Bellevue, Washington, United States · On-site
Job Opportunity: Part Time Math Instructor Location: Bellevue, Washington Job Type: Part-Time (12 - 20h/week) Start Date: ASAP Pay Range: $40/teaching hr + $20/non teaching hr About Us Think Academy is a fast-growing EdT…
Skills: Mathematics Teaching, Classroom Management, Lesson Delivery, Student Assessment, Parent Communication
Bellevue, Washington, United States · On-site
$174k–$231k/yr
TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuc…
Skills: Technical Accounting, Financial Reporting, U.S. GAAP, SEC Reporting, CPA
Bellevue, Washington, United States · On-site
$24/hr
Title: NEMT Customer Service Representative Location: Bellevue, WA. This is an onsite only position. Work Schedule: Full time, multiple shifts available: Monday - Friday, 8:30am - 5:30pmMonday – Friday, 9:00am &nda…
Skills: Customer service, Communication skills, Oral communication, Written communication, Microsoft Word
Bellevue, Washington, United States · On-site
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales and Service Represen…
Skills: Communication Skills, Customer Service, Sales, Adaptability, Teamwork
Bellevue, Washington, United States · On-site
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales and Service Represen…
Skills: Communication Skills, Customer Service, Sales, Financial Literacy, Cash Handling
Bellevue, Washington, United States · On-site
About You: Ready to experience a better way to build your career? ARCO hires only the best and brightest dedicated to providing our clients with superior solutions, cultivating our award-winning workplace culture, and dr…
Skills: Business development, Cold calling, Direct sales, Design-build, Sales planning
Bellevue, Washington, United States · On-site
ABOUT YOU Ready to experience a better way to build your career? ARCO hires only the best and brightest dedicated to providing our clients with superior solutions, cultivating our award-winning workplace culture, and dri…
Skills: Project management, Construction management, Estimating, Scheduling, Quality control
Bellevue, Washington, United States · On-site
About You: Ready to experience a better way to build your career? ARCO hires only the best and brightest dedicated to providing our clients with superior solutions, cultivating our award-winning workplace culture, and dr…
Skills: Project management, Estimating, Scheduling, Quality control, Progress reporting
Bellevue, Washington, United States · On-site
ABOUT YOU Ready to experience a better way to build your career? ARCO hires only the best and brightest dedicated to providing our clients with superior solutions, cultivating our award-winning workplace culture, and dri…
Skills: Estimating, Scheduling, Project management, Construction management, Permitting
Bellevue, Washington, United States · On-site
FLEX Customer Service Security Officer – In Person Hiring Event - WEDNESDAY WALKIN INTERVIEWS!! Interview requirements: Physical copy of updated resume and business casual attire. Hiring Event Location: 509 Olive Way, Su…
Skills: Security, Customer service, Conflict resolution, De-escalation, Patrolling
Bellevue, Washington, United States · On-site
$100k–$125k/yr
About the Role We’re looking for an Assistant Director of Operations to help lead a customer support center environment. In this role, you’ll work closely with the Director of Operations to oversee daily business activit…
Skills: Operations management, Leadership, Customer support, Service delivery, Strategic planning
Bellevue, Washington, United States · On-site
$100k–$125k/yr
About Blueprint Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting st…
Skills: Operations management, Leadership, Service delivery, Strategic planning, Data analysis
Bellevue, Washington, United States · Hybrid
$160k–$210k/yr
Are you ready to revolutionize the advertising industry? At Cognitiv, we are not just another AdTech company—we are industry trailblazers redefining media buying with our Deep Learning Advertising Platform. Since 2015, w…
Skills: AWS, Site Reliability Engineering, Infrastructure as Code, Terraform, Ansible
Bellevue, Washington, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Vehicle diagnosis, Vehicle repair, Automotive maintenance, Hand tools, Power tools
Bellevue, Washington, United States · On-site
$20/hr–$22/hr
Benefits: Earned Wage Access Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? L…
Skills: Customer service, Communication, Interpersonal skills, Computer skills, Tax preparation
Bellevue, Washington, United States · Hybrid
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and hu…
Skills: Azure AI, Microsoft Fabric, Power Platform, Copilot, Digital transformation
Bellevue, Washington, United States · On-site
$25/hr–$39/hr
Make an Impact in Spine and Sports Medicine Our team proudly partners with Seattle University Athletics, Seattle Storm, Seattle Sounders FC, Seattle Tempest, and Seattle Cascades, providing exceptional sports medicine ca…
Skills: Patient scheduling, Medical office administration, Prior authorizations, Clerical duties, Patient care coordination
Bellevue, Washington, United States · Remote Solely
Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, …
Skills: Financial consulting, Actuarial analysis, Employee benefits, Underwriting, Data analysis
Bellevue, Washington, United States · On-site
$56k–$73k/yr
Position Overview The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultiv…
Skills: Audio visual equipment, Event technology, Customer service, Financial management, Sales management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Escalated Team Lead manages daily operations, monitors performance metrics, and provides coaching to ensure high-quality customer service. They also handle direct ticket support and collaborate with leadership to drive team development and operational improvements.
Candidates must have at least two years of customer support experience and demonstrated leadership abilities. Strong analytical, communication, and problem-solving skills are required to effectively manage team performance and operational tasks.
Internal Candidates Only
This opportunity is available to current Blueprint employees and should not be shared externally.
About the Role
We’re looking for an Escalated Team Lead, Tech to lead the daily performance, development, and support of an assigned customer service team. In this role, you’ll coach employees, monitor service quality and productivity, resolve operational concerns, and help the team respond to customer requests accurately and professionally.
This is a hands-on leadership role that combines people leadership with direct ticket support. You’ll partner with the Operations Lead, Senior Operations Lead, Human Resources, and other stakeholders to maintain strong performance, support employee development, and deliver an excellent experience for the client and its customers.
What You'll Do
What You'll Bring
Preferred Qualifications
Schedule and Work Requirements
This position follows a hybrid schedule with two in-office days per week at Blueprint’s Bellevue, Washington office.
Regular and consistent onsite attendance is required to maintain an effective leadership presence.
Specific work shifts may change based on business and team coverage needs.
Weekend and holiday coverage may be required.
Time-off availability may be limited during peak business periods to maintain appropriate team coverage.
Employees must be able to communicate effectively through email, Microsoft Teams, meetings, and other established channels.
Compensation
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
For candidates based in Washington State, the anticipated compensation range is $26.00 to $29.50 USD per hour. Please note that we typically do not hire employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate’s qualifications.
Location and Work Arrangement
Hybrid in Bellevue, Washington.
Employees are expected to work onsite two days per week in alignment with Blueprint’s work-from-home policy and the team’s operational needs.
We deliver the right information, to the right person, at the right moment.
Blueprint is redefining the data solutions ecosystem. Headquartered in the greater Seattle area with employees across the US and Europe, Blueprint is a technology solutions firm that is committed to delivering an informed world. Focusing on customer experience and intelligent supply chain in manufacturing, retail, financial services and health and life sciences, we enable digital transformation by offering technology solutions that build digital culture, make employees more productive, improve satisfaction and increase revenue.
Offices: 2600 116th Ave NE, First Floor, Bellevue, Washington 98004, US
