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Barcelona, Catalonia, Spain • Remote OK
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Respond to seller queries via email and act as a mediator between internal stakeholders and sellers. Analyze product malfunctions and assist in improving self-help FAQ content to reduce contact rates.
Requires proficiency in French and advanced English with proven experience in project management and customer issue resolution. Candidates must be tech-savvy, detail-oriented, and capable of managing deadlines and KPIs.
Job Title:
Seller Support Advisor - French/English - Onsite - BM01Job Description
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Seller Support Advisor you will be part of our team of game-changers who are powering the brands of the future.
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Seller Support Advisor on our team, you will:
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Are bilingual or proficient in French plus advanced English
In this role, we offer benefits that help support your unique lifestyle:
- Remote from Spain
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1743466
Location:
ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:
English (Required), French (Required)Time Type:
Full timeWe’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
