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Full-time
high school
Posted 11d ago
Apply by Jun 12
~40 hrs/week
Responsibilities
Responsible for providing immediate in-person maintenance support and preventative care for assigned Dollar General stores. This includes resolving maintenance tickets, educating store leaders on equipment longevity, and documenting activities via a CMMS.
Requirements
Requires a High School Diploma, an active driver's license, and the ability to pass a motor vehicle background check. Candidates must be willing to travel up to 100% and be capable of lifting 50 lbs or more.
Full job description
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
This field-based General Maintenance Technician is responsible for supporting the maintenance function of assigned Dollar General stores within a geographic area. The responsibilities of the role include immediate in-person response to resolve maintenance tickets of their assigned Dollar General locations, which includes proactive assessment of preventative maintenance.
Expectation is daily support through commuting to the site/store location, while partnering with store leaders to identify and address entry level maintenance repairs to include preventative maintenance. The General Maintenance Technician will be responsible for educating store leaders on maintenance best practices to ensure longevity of coolers, freezers, and equipment. The role will utilize the Computer Maintenance Management System (CMMS) to document, communicate, and interact with key business partners.
Interaction with all levels of operational leadership (Store Managers, DM’s, RDs, DVPs,) with occasional interaction with the most senior levels of leadership (SVPs and EVPs) and external venders/maintenance service providers. The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General’s maintenance standards.
DUTIES and ESSENTIAL JOB FUNCTIONS:
This field-based position is deployed to specific Dollar Generals, through an internal ticketing system to problem solve entry level maintenance concerns, preventative maintenance, and assessment of safety equipment on an as-needed basis.
The General Maintenance Technician is responsible for traveling to the sites where maintenance concerns have been reported by store leadership.
The individual must troubleshoot, collect and verify asset information for on-site service projects within the assigned operating district, which includes but is not limited to guiding leadership on operational solutions, preventative maintenance and supporting entry level repairs.
The General Maintenance Technician will also be responsible for supporting entry level maintenance, which includes but is not limited to light exterior grounds support and assessing safety equipment in alignment with local ordinances.
Tickets will be expected to be appropriately documented and resolved within a designated time frame to meet the needs of the business.
Perform training to root cause of issues, when necessary.
Occasional after-hours work may be required based upon the urgency of the repair.
While on-site, perform checklist to determine if preventative maintenance or small maintenance activities can be completed and educate store leadership on operational processes.
Qualifications
KNOWLEDGE and SKILLS:
Exceptional problem-solving skills with the ability to identify and support entry level repairs
Basic computer knowledge
Ability to communicate effectively at all levels – Senior Executives, Organization, External
Unbridled commitment to customer service
Ability to work with multiple priorities
Previous Store Management/ retail experience (preferred)
Lifting language requirements – 50 lbs+ (i.e: mulch)
WORK EXPERIENCE and/or EDUCATION:
High School Diploma or applicable experience
Active Driver’s License
Willingness to travel up to 100%
Ability to pass a Motor Vehicle Background Check
Dollar General Corporation is an equal opportunity employer.
Related keywords
Field MaintenancePreventative MaintenanceCMMSRetail OperationsTroubleshootingStore SupportAsset ManagementSafety EquipmentFacility MaintenanceGrounds Support
Dollar General has been Serving Others for approximately 85 years. With approximately 20,000 stores, we serve communities across the country, from right around the corner. We exist to provide convenience, quality, and value, so our customers can get back to what's important. Our products include high-quality private labels to America's most-trusted brands. And we're here to fill more than just carts.
For anyone working to create a meaningful career, a better life for themselves. their loved ones and neighbors - we're here for it. Here for What Matters.
Offices: 100 Mission Ridge, Goodlettsville, TN 37072, US
Retail and Consumer Good ProductsConsumer GoodsE-CommerceRetailShopping