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The Assistant Store Manager will lead and coach the team to deliver exceptional customer experiences while driving sales and operational excellence. They are responsible for inventory management, visual merchandising, and collaborating with HQ on store-driven marketing initiatives.
Candidates must have at least 2 years of direct management experience and 3 years of retail or customer service experience. The role requires physical presence, including the ability to stand for extended periods and lift up to 50lbs.
Who We Are
For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best.
Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design-led brand, handling everything from R&D to the supply chain in-house to get every detail just right.
How We Work
Our culture is inclusive, collaborative, fast-paced, and data-driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team. If you want to make an impact while propelling your career forward, we’d love to hear from you.
What We Are Looking For
We are seeking an innovative and engaging Assistant Store Manager for our ThirdLove boutique in Lenox Square. This leader will support and inspire dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody ThirdLove’s values while ensuring operational excellence and a welcoming store environment. As a key part of the leadership team, they will also collaborate on store-driven initiatives with the HQ team and act as the Store Manager in their absence.
What You Will Own And How You Will Make A Difference
Who You Are
Sales & Profitability: Assist in achieving store sales goals, maximizing KPIs, and fostering customer loyalty to drive profitability.
Team Leadership: Directly oversee and coach Sales Associates and Supervisors, with indirect responsibility for all store staff. Build and maintain a high-performing team that aligns with company values.
Operational Excellence: Ensure smooth store operations, including inventory management, visual merchandising, and implementing technology or process improvements.
Budget Management: Contribute to payroll and scheduling oversight to align staffing with business needs while managing costs effectively.
Customer Experience: Maintain a strong focus on delivering an exceptional omnichannel customer experience, ensuring the store reflects ThirdLove's standards.
Event Execution: Plan and execute marketing initiatives and in-store events to increase traffic and customer engagement.
You Have
ThirdLove Offers You
Diversity
ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.
ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.
Thirdlove is an equal opportunity employer. We consider all qualified applicants, including those with arrest or conviction records, consistent with applicable law — including the San Francisco and Los Angeles City and County Fair Chance Ordinances and the California Fair Chance Act.
Compensation
$22 per hour
Solutions-based styles that get your Bra-blems Solved™
Thirdlove is a female-founded lifestyle brand that offers elevated essentials, including bras, undies, loungewear, lingerie, and bra-sized swimwear, designed by women. Co-founders Heidi Zak and Ra’el Cohen set out to revolutionize the bra shopping experience, focusing on creating products that make customers look and feel amazing while addressing common problems. The resulting solution-driven designs get Bra-blems Solved™–with style. At Thirdlove, our teammates take ownership, are curious and adaptable, and constantly innovate with grit and focus. Our culture prioritizes individual goals and development so that every teammate can become the best version of themselves. We’ve been certified as a Great Place to Work® for five years in a row. In 2022, we opened retail stores nationwide, including one in San Francisco, our home city. In 2024, we expanded our reach to select Neiman Marcus locations and Amazon. We support the planet through recycling programs like the Take Back Bag and the community through partnerships with non-profits like the SF LGBT Center and I Support The Girls. With the help of such partners, Thirdlove is the largest donor of undergarments in the US, distributing over $50 million of products to those in need. To learn more, visit www.thirdlove.com.
Offices: 650 California St, 9th Floor, San Francisco, California 94108, US
