Lansing, Michigan, United States · Remote OK
$64k–$109k/yr
SUMMARY: Claim Representative I: This is the entry level professional claim handler. Exercises some discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves.…
Skills: Claim Investigation, Compensability Determination, Claim Reserves Management, Settlement Negotiation, Mentoring
Lansing, Michigan, United States · On-site
$18/hr–$23/hr
Pure Green, an ExperiGreen Lawn Care Company is now hiring Technician IIs in the Lansing, MI area. ExperiGreen™ is a locally owned and nationally supported lawn care company that provides a comprehensive list of lawn ser…
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Lansing, Michigan, United States · On-site
$40k–$100k/yr
Overview Overview Join Our Growing Network of Delivery & Assembly Contractors Earn $40,000–$100,000+ annually (based on location and work accepted) with weekly settlements. AIT Worldwide Logistics is expanding our Final …
Skills: Product Assembly, Delivery, Home Repair, Customer Service, Heavy Lifting
Lansing, Michigan, United States · On-site
Deliver parts and/or products to O’Reilly stores and DC in a safe and efficient manner. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Drive company vehicle to deliver parts and products to stores and/…
Skills: Safe Driving, Route Management, Interpersonal Communication, Alphanumeric Matching, Vehicle Maintenance
Lansing, Michigan, United States · On-site
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide saf…
Skills: CDL Class A, Tractor-Trailer Operation, Freight Delivery, LTL Shipping, HazMat Endorsement
Lansing, Michigan, United States · On-site
$16/hr–$18/hr
Description A Warehouse Technician plays a key role in the operations of a warehouse, assisting in various tasks related to the receipt, storage, and dispatch of goods. This position involves handling materials, maintain…
Skills: Inventory Management, Picking and Packing, Shipping and Receiving, Forklift Operation, Warehouse Equipment Operation
Lansing, Michigan, United States · On-site
Senior Project Manager Air Lift Company, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift Company supplies the automotive aftermarket with load assist products and performance s…
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Lansing, Michigan, United States · On-site
Overview Enterprise Mobility, operating the National, Enterprise, and Alamo car rental brands is looking for part time drivers to join our amazing team! Enterprise Mobility is the largest and fastest growing privately ow…
Skills: Driving, Navigation, Route Planning, Vehicle Maintenance, Customer Service
Lansing, Michigan, United States · On-site
Location: 3511 N East St, Lansing, Michigan 48906 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Repre…
Skills: Customer Service, Equipment Inspection, Inventory Management, U-Scan Technology, Forklift Operation
Lansing, Michigan, United States · On-site
Shape the Future with DLZ! At DLZ Corporation, we don’t just design infrastructure—we create solutions that improve communities and empower careers. As a nationally recognized, award-winning multidisciplinary…
Skills: Traffic Engineering, Traffic Analysis, Traffic Modeling, Traffic Control Design, Signal Design
Lansing, Michigan, United States · On-site
Join Our Team as a 2nd Shift Order Picker! Do you love working with a team and staying active? At Phillips Pet Food & Supplies, we’ve been delivering happiness to pets and their people since 1938. Now we’re l…
Skills: Order Picking, Cherry Picker Operation, RF Scanner, Pallet Building, Warehouse Operations
Lansing, Michigan, United States · On-site
Keep the front floor area stocked, fronted, and clean; stock merchandise according to planograms or displays; complete sales preparation; and greet customers on the sales floor. May also serve as stock puller for install…
Skills: Stocking, Merchandising, Inventory Management, Customer Service, Planogram Execution
Lansing, Michigan, United States · On-site
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Sales Techniques, Communication, Reservation Management, Conflict Resolution
Lansing, Michigan, United States · On-site
Location: 1030 Pierpont St, Lansing, Michigan 48911 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Rep…
Skills: Customer Service, Equipment Inspection, Inventory Management, U-Scan Technology, Forklift Operation
Lansing, Michigan, United States · On-site
We're seeking talented candidates for a Store Manager position at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Automotive Services, Am…
Skills: Leadership, Training, Safety Guidance, Team Motivation, Operational Management
Lansing, Michigan, United States · On-site
$40/hr
Experienced diesel mechanic looking for a better shop? Join a team with a clean, well-maintained facility, strong support systems and a stable schedule where your skills keep our fleet moving and your work is valued. At …
Skills: Diesel Engine Diagnostics, Preventive Maintenance, Electrical System Repair, Air Brake Systems, Hydraulic Systems
Isuzu Veterans Apprenticeship Program (IVAP)Lansing, Michigan, United States · On-site
D & K Isuzu Trucks of Lansing, Michigan is seeking Military Veterans with mechanical experience who are interested in beginning a rewarding career as an Isuzu Service Technician. This opportunity is part of the Isuzu Vet…
Skills: Diesel Mechanics, Heavy Equipment Maintenance, Automotive Repair, Aircraft Maintenance, Generator Maintenance
Lansing, Michigan, United States · On-site
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+…
Skills: Mechanical Design, Composite Design, GD&T, Creo, Windchill
Lansing, Michigan, United States · On-site
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and p…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
Lansing, Michigan, United States · On-site
Drive with Phillips Pet Food & Supplies – Class A CDL Driver Location: Lansing, MI Looking for a stable driving career with predictable home time, competitive pay, and a company that truly values you? Join Phillips…
Skills: Class A CDL, Tractor-Trailer Operation, Electric Pallet Jack Operation, DOT Regulations, FMCSA Compliance
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Investigates complex commercial auto claims and exercises significant discretion in determining compensability and reserves. Mentors lower-level claim handlers and coordinates special projects to ensure efficient claim resolution.
Requires a bachelor's degree or equivalent experience and at least five years of experience in a commercial auto environment. Must possess strong negotiation skills and the ability to handle complex, high-touch customer accounts.
SUMMARY:
Claim Representative I:
This is the entry level professional claim handler. Exercises some discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves. Negotiates and settles claims within given authority.
Claim Representative II:
This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises progressively more discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves. Negotiates and settles claims within given authority.
Claim Representative III:
This is the advanced level of the claim handler career path. Investigates claims and exercises significant discretion in the determination of compensability of claims. May handle large, more complex customers requiring high touch, labor intensive claim service. Considers many factors in the determination claim reserves. Negotiates and settles claims within given authority. Mentors lower-level claim handlers. Coordinates special projects and provides guidance to others.
RESPONSIBILITIES/TASKS:
Claim Representative I, II, III:
Verifies commercial auto coverage.
Determines compensability by thorough investigation of the claim.
Determines causal relationship to ensure appropriate payment of benefits.
Establishes timely and appropriate reserves based on the profile of the claim within given authority based on anticipated financial exposure.
Documents specifics of claims with potential for subrogation recovery, including amount of potential recovery monies.
Manages bills directly associated with the claim. Approves payment where appropriate.
Concludes and closes files following resolution of claims to meet internal performance standards while complying with state legislation to avoid penalties and manage expenses.
Negotiates settlements with attorneys or injured parties within given authority at the earliest possible point to bring cases to final disposition.
Works closely with manager on complex files or files above settlement/reserve authority.
Manages outside vendors to ensure cost containment efforts.
Establishes and maintains effective working relationships with all internal and external customers.
Stays abreast of changes in workers’ compensation statutes, case law and rehabilitation efforts/advancements to accurately interpret and apply relevant laws.
ADDITIONAL RESPONSIBILITIES/TASKS:
Claim Representative II, III:
Claim Representative III:
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
EMPLOYMENT QUALIFICATIONS
EDUCATION OR EQUIVALENT EXPERIENCE:
Claim Representative I, II, III:
Bachelor’s degree in a related field. Relevant combination of education and experience may be considered in lieu of degree. Continuous learning, as defined by the Company’s learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.
EXPERIENCE:
Claim Representative I:
Minimum one-year relevant experience that provides the necessary skills, knowledge and abilities or completion of claims trainee program. Bilingual skills preferred.
Claim Representative II:
Three years’ experience in a commercial auto environment which provides the necessary skills, knowledge, and abilities, such as experience in reviewing, investigating, and closing claims. Experience handling claims in multiple jurisdictions preferred. Bilingual skills preferred.
OR
One year of AF Group Claims Representative I experience that includes handling of difficult or complex claims.
Claim Representative III:
Five years’ experience in a commercial auto environment provides the necessary skills, knowledge, and abilities, such as experience in reviewing, investigating, and closing complex claims. Experience handling claims in multiple jurisdictions preferred. Bilingual skills preferred.
OR
Two years of AF Group Claims Representative II experience that includes discretion in determining compensability of complex claims and/or handling complex, high touch or labor-intensive customers.
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
Claim Representative I, II, III:
Ability and proficiency in the use of computers and company standard software specific to position.
Knowledge of medical and legal terminology related to the work.
Knowledge of commercial auto laws and regulations, including jurisdictional laws.
Effective oral and written communication skills.
Effective customer service skills.
Ability to negotiate, build consensus and resolve conflict.
Ability to manage multiple priorities and meet established deadlines.
Attention to detail and analytical skills.
Ability to work independently as well as within a team.
Claim Representative II, III:
Claim Representative III:
Ability to train and mentor others.
WORKING CONDITIONS:
Work is performed in an office setting with no unusual hazards. Minimal travel required.
PAY RANGE:
Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $64,000 and $108,700.
The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge, and ability levels associated with performing the duties and responsibilities contained in this job description.
We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
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Making lives healthier, safer and better — together
Emergent Holdings’ elite team makes lives, companies and communities better! Emergent Holdings is driven by a singular goal — improving the health and safety of our customers and our communities. How do we do that? We create innovative insurance products, technology solutions and services to support our key stakeholders — individuals, employers, providers and strategic partners — improving the health and safety of the people and places we serve. At Emergent Holdings, we’re inspired to create, to challenge the status quo, to think not just about what our customers need now, but what they will need in the future. We are strategic thinkers. We are industry innovators. We are market trendsetters. Together, we are Emergent Holdings. Our team of established industry experts embraces a culture of innovation and entrepreneurial spirit. That means we’re focused on innovation, on leading and shaping our markets and improving health and safety for our customers and communities. For our customers, the result is a suite of solutions, services and products delivered ahead of market needs — and in anticipation of member demands. We are tireless in our pursuit of the exceptional, and our companies deliver optimal customer experiences and improve people’s lives every day, by making workplaces safer and delivering affordable, solutions-focused healthcare services.
Offices: 200 N Grand Ave, Lansing, Michigan 48933, US
There are currently 133 open transportation positions in Lansing, MI listed on Clera. New openings are added daily as companies post roles.
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