BDC Assistant Manager / Buying Center Assistant Manager
Naperville, Illinois, United States · On-site
Mid level
Description The BDC Assistant Manager / Buying Center Assistant Manager is responsible for supporting the daily operations of the Business Development Center (BDC) and Buying Center. This leadership role assists with tea…
Skills: Team Management, Customer Service, CRM Management, Lead Generation, Employee Coaching
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About Munch’s Supply Munch’s Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today, the company focuses exclusively on supplying heating, coo…
Skills: Shipping, Receiving, Order Fulfillment, Inventory Management, Forklift Operation
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Skills: Shipping, Receiving, Order Fulfillment, Inventory Management, Forklift Operation
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Description Position Type: Full-Time Job Summary The Floor Lead supports daily warehouse operations by combining hands-on work with team guidance and coordination. This role is responsible for ensuring work is completed …
Skills: Warehouse Operations, Inventory Management, Team Leadership, Warehouse Management Systems (WMS), Cycle Counting
Description Position Type: Full-Time Job Summary The Floor Lead supports daily warehouse operations by combining hands-on work with team guidance and coordination. This role is responsible for ensuring work is completed …
Skills: Warehouse Operations, Inventory Management, Team Leadership, Warehouse Management Systems (WMS), Cycle Counting
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Skills: Youth Development, Transportation Coordination, Van Operation, Program Planning, Communication
Description The Boys & Girls Club is seeking a dedicated and enthusiastic individual for the part-time position of Youth Development and Transportation Assistant. This role supports the organization’s youth development p…
Skills: Youth Development, Transportation Coordination, Van Operation, Program Planning, Communication
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Skills: 12V Electrical Wiring, Soldering, Electrical Troubleshooting, Hand Tools, Power Tools
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BDC Assistant Manager / Buying Center Assistant Manager
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Full-time
Posted 28d ago
~40 hrs/week
Responsibilities
Support the daily operations of the BDC and Buying Center by leading team members and managing customer follow-ups. Oversee vehicle acquisition efforts and monitor department KPIs to drive performance and growth.
Requirements
Requires strong leadership and communication skills with experience in BDC, automotive sales, or call center environments. A valid driver's license and proficiency with CRM systems are essential.
Full job description
Description
The BDC Assistant Manager / Buying Center Assistant Manager is responsible for supporting the daily operations of the Business Development Center (BDC) and Buying Center. This leadership role assists with team management, customer follow-up, appointment generation, manager calls, vehicle acquisition efforts, employee coaching, and delivering exceptional customer experiences.
The ideal candidate is a motivated, results-oriented professional who can lead by example, foster a positive team culture, and help drive department performance. Automotive experience is preferred; however, we are willing to train the right candidate who possesses strong leadership potential, communication skills, and a desire to grow within the organization.
Responsibilities:
Assist in managing the daily operations of the BDC and Buying Center.
Lead, motivate, and support team members to achieve departmental goals.
Assist with employee coaching, training, and performance development.
Help onboard new team members and ensure adherence to company processes.
Foster a positive, customer-focused work environment.
Ensure timely follow-up on internet leads, phone inquiries, and vehicle acquisition opportunities.
Monitor CRM activity to ensure accurate customer records and communication.
Manage appointment-setting efforts and improve appointment show rates.
Review missed opportunities and implement strategies to maximize conversions.
Oversee outbound call, text, and email campaigns.
Conduct manager calls to support appointment confirmations, customer retention, and sales opportunities.
Handle escalated customer concerns professionally and promptly.
Assist with customer conflict resolution and relationship-building efforts.
Support customers interested in selling or trading their vehicles.
Assist with vehicle acquisition initiatives and inventory growth efforts.
Coordinate with appraisal and management teams to maximize purchasing opportunities.
Track acquisition appointments and performance metrics.
Monitor department KPIs and team productivity.
Assist in preparing reports and identifying opportunities for process improvement.
Ensure compliance with company policies, standards, and expectations.
Requirements
Strong communication and customer service skills.
Ability to multitask and thrive in a fast-paced environment.
Professional, positive, and team-oriented attitude.
Strong organizational and problem-solving skills.
Basic computer proficiency and willingness to learn dealership software and CRM systems.
Valid driver's license with an acceptable driving record.
Previous BDC, automotive sales, customer service, call center, or dealership experience.
Supervisory, leadership, team lead, or management experience.
Experience handling customer escalations and manager calls.
Familiarity with CRM systems and lead management processes.
Vehicle acquisition or automotive retail experience is a plus.
Based on 1499 listings with disclosed salaries, most transportation jobs in Illinois pay between $60k–$138k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Illinois right now?
There are currently 7,911 open transportation positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Illinois?
Companies currently hiring include Domino's, AutoZone, RJW Logistics Group, Love's Travel Stops, First Student, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Illinois?
Yes — 423 of the 7911 open transportation positions offer remote or hybrid work (96 remote, 327 hybrid).
How do I apply for Transportation jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.