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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$31/hr
Full-time
Sign-on Payments, Restricted Stock Units (RSUs), Medical Insurance, Dental Insurance, Vision Insurance, Prescription Insurance
Posted 37d ago
~40 hrs/week
Responsibilities
The role involves conducting investigations into suspicious activity and identity verification to mitigate fraud for carriers. The specialist will analyze data from various databases to identify abuse patterns and create systemic solutions for operational efficiency.
Requirements
Candidates must have at least 2 years of customer service experience and proficiency with Microsoft Office products. Experience in fraud detection, identity verification, or transportation risk management is preferred.
Full job description
Amazon is seeking a Investigation Specialist I to assist with identity verification and fraud mitigation of carriers. This is an exciting opportunity to join a new team in a huge growth area for Amazon.
Amazon is looking for a Investigation Specialist I that has a background in transportation, financial risk, risk management or data driven problem resolution skills. In this role the Investigation Specialist I will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Specialist I will be responsible for a wide range of duties related to identity verification.
Key job responsibilities - Provide data analysis & conduct investigations - Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends - Consistently achieve weekly targets and quality standards for investigations - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Understand the business impact of the trends and make decisions that make sense based on available data - Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams - Experience to follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum - Participate in ad-hoc projects and assignments as necessary
A day in the life - Meet productivity, quality and other hygiene metrics/ goals - Identify opportunities to Invent and Simplify processes, and deliver quicker with higher standards of accuracy - Define SOPs, document new methods of abuse/frauds, and partner with stakeholder teams to drive gaps to closure - Extract data independently through SQL queries, dashboards and use them to back up the problem statements/ proposals
Basic Qualifications:
- Experience with Microsoft Office products and applications - 2+ years of customer service experience
Preferred Qualifications:
- Experience working on identity verification/fraud detection processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Atlanta - 18.00 - 31.00 USD hourly
Related keywords
Identity VerificationFraud DetectionRisk ManagementSQLExcelAccessData AnalysisTransportationSOPRoot Cause AnalysisAmazon RelayFraud MitigationAd Hoc ReportingData Management Systems
Based on 601 listings with disclosed salaries, most transportation jobs in Georgia pay between $55k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Georgia right now?
There are currently 7,009 open transportation positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Georgia?
Companies currently hiring include Domino's, Gulfstream Aerospace, AutoZone, Advance Auto Parts, Penske Truck Leasing, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Georgia?
Yes — 285 of the 7009 open transportation positions offer remote or hybrid work (95 remote, 190 hybrid).
How do I apply for Transportation jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.