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Lead and hold the division team accountable for operational goals including revenue, cost of goods, and customer experience. Manage key business reports, resolve customer complaints, and oversee the installation and service of exterior home improvement products.
Requirements
Requires an associate's degree or equivalent experience with 2-5 years of relevant experience, preferably in construction or remodeling. Must possess a valid driver's license, clean driving record, and proficiency in MS Office 365.
As an Installation Manager you are responsible to Lead, Monitor, Coach, and hold your division team Accountable in the successful execution and attainment of our operational goals (customer experience, revenue, cost of goods, accounts receivable, product service, recruiting) within our core exterior home improvement products (windows, sunrooms, doors, siding). The division team under your responsibility includes but is not limited to: Installation Supervisors, Service/Measure Technicians, Production Specialist, Employee and SubContractor Installers. This role will require early starting times and can sometimes include working Saturdays.
Why Champion?
Highly competitive pay (Qtrly Bonuses)
Robust benefit package- full-time W-2 position, health, dental and disability insurance, flexible spending account, 401K, paid vacation, holidays and much more
Culture focused- community involvement, employee incentives/rewards and much more
Company provided truck, tools, gas card & phone allowance
Opportunity to grow in a national 60-year-old company who designs, builds, installs & guarantees it!
Responsibilities
Monitor and manage our key business reports, dashboards, and key performance indicators including but not limited to: Uninstall Reporting, AR, WIP, COGs, Service Reporting, Stage Payments, Cycle Times. Execute and maintain company policies and procedures.• Proactively manage customer satisfaction and resolve customer concerns. Regular and systematic customer updates including but not limited to: sales/measure to product ordered/received/time to schedule, product service and post installation follow-up. Respond within 24 hours to customerinquiries including assigned tasks, emails, and phone calls. Personally visit customers that have filed Guild Quality/BBB/AG Complaints and resolve the concerns quickly with Regional Manager/ Regional Operations Manager’s input and or approval.• Monitor and manage COGs, inventory, accruals, job costing, all invoicing, and big box store purchases. Within each product, verify cost of labor and material for employees and subcontractors to achieve division profitability expectations.• Coach and foster teamwork, accountability, and trust within the operations team. Build positive collaboration among operations, sales and centralized teams. Recognize employee excellence and celebrate goal achievements. Identify underperformers, hold accountability, and implement training as required.• Responsible and accountable for division capacity, forecasting, revenue and service. Ensuring staffing and training to achieve measure, installation and service requirements and objectives. Accurately forecasting by timely ordering, scheduling, updating system information, warehouse inventory and managing factory expected ship dates. Follow company installation revenue policies to achieve 100% completion, 100% payment, COC received, and customer post-installation communication.
Qualifications
Associate’s degree in a related field or equivalent experience• 2-5 years of relevant experience, preferably in the construction/remodeling industry• Ability to supervise and train others and create and organize schedules• Creative and practical problem-solving/critical-thinking skills• Excellent written and verbal communication skills• Computer software competencies (MS Office 365)• Valid DL and clean driving record
Champion’s dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide—all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, more attractive and energy efficient.
We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account, a company truck and more.
Champion Window is an Equal Employment Opportunity Employer.
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
#INDO
Related keywords
Construction ManagementInstallation ManagementHome ImprovementWindowsSunroomsDoorsSidingKPIsCOGsAccounts ReceivableWIPCycle TimesJob CostingForecastingGuild QualityBBB
Headquartered in Twinsburg, OH, a suburb of Cleveland, Great Day Improvements is a vertically integrated, direct-to-consumer provider of premium home improvement products including Patio Enclosures, Stanek Windows, Apex Energy Solutions, Universal Windows Direct, The Bath Authority, Champion Windows & Home Exteriors, Leafguard, and Englert.
Great Day has an expanding workforce of over 4,500 employees in over 280 locations across the US.
The company has been named to REMODELING Magazine’s 550 List and Qualified Remodeler’s Top 500 List, and is among Inc. Magazine’s fastest growing private companies.
Offices: 2500 E Enterprise Pkwy, Twinsburg, Ohio 44087, US
Champion windows and home exteriorsPatio Enclosures brand sunrooms and screen roomsStanek brand windows and patio doorsApex Energy Solutions energy efficient windows and doorsUniversal Windows Direct brand windows and doorsThe Bath Authority bathsshowers and walk-in bathtubs.Leafguardgutter protection and Englert
Based on 818 listings with disclosed salaries, most trades jobs in Washington pay between $60k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Trades jobs are open in Washington right now?
There are currently 7,330 open trades positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Washington?
Companies currently hiring include Great Clips Inc., Lowe's Companies, Inc., Costco Wholesale, O'Reilly Auto Parts, Team Car Care Dba Jiffy Lube, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Washington?
Yes — 118 of the 7330 open trades positions offer remote or hybrid work (40 remote, 78 hybrid).
How do I apply for Trades jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.