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Skills: Digitalisation, Innovation management, Project management, Process improvement, Data-led improvement
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You will drive digital transformation and innovation within Ground Operations by identifying process improvements and developing value-driven technological solutions. You are responsible for managing cross-functional projects, ensuring compliance, and overseeing budgeting and performance reporting.
Requirements
The role requires a Master's degree and significant experience working in a high-demanding, volatile operational environment. Candidates must possess strong business English skills and the ability to communicate complex technical issues to diverse audiences.
Full job description
We're looking for an Innovation and Digitalisation Delivery Manager who's ready to drive real change in our ground operations. If you're passionate about AI, eager to grow your career at TUI and want to work on projects that genuinely make a difference, this could be your perfect next move.
You'll report to the Director Ground Operations and there may be some international travel involved.
ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams. Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
ABOUT THE JOB
In this role, you’ll help shape how we work smarter, faster, and more effectively through digitalization and innovation.
You identify opportunities to improve processes and technology, always grounded in real business needs and strategy.
You’ll work on a wide variety of projects across Ground Operations and beyond, shaping new airport processes, driving data-led improvements, and developing innovative products.
You collaborate closely with colleagues across teams to strengthen traceability, monitoring, and performance insights.
By partnering with platform services and business units, you turn TUI Ground Operations digital capabilities into clear, value-driven solutions.
We need you to monitor and improve how we execute digitalisation programmes, integrating cutting-edge digital technologies into our department.
You design and implement policies and processes that ensure strong end-to-end control and support business performance.
You take ownership of monitoring, reporting, budgeting, and delivery the projects ensuring everything runs efficiently and remains compliant.
You'll provide leadership whilst directing different cross-functional digitalisation programmes and projects of various sizes and types.
ABOUT YOU
You understand the fundamentals of business operations and are eager to strengthen them through digitalization and innovation, playing an active role in implementing new processes and driving forward innovative projects.
Working independently to identify and solve project-related problems comes naturally to you.
Your communication skills are strong and you're able to take complex technical issues and convey them clearly to various audiences in multiple formats.
Strong facilitation, consultation, and convening skills are part of your toolkit.
Good interpersonal skills help you build trust and productive relationships across teams.
You're well-organised, with excellent process management skills and an ability to establish and work to priorities.
Self-motivation drives you, and you're comfortable working independently as well as part of a team.
A Master's degree in a relevant subjectand experience working in a high-demanding, volatile operational environment will set you up for success.
The role requires strong business English, both spoken and written.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.
Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.
At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.
There’s a place for you here.
Offices: Karl-Wiechert Allee 23, Hannover, Lower Saxony 30625, DE · Office Park 4, Schwechat, Lower Austria 1300, AT · Gistelsesteenweg 1, Ostend, 8400, BE · Luchthaven Brussel Nationaal, 40 P Box 1, Zaventem, 1930, BE · 32, Rue Jacques Ibert, Levallois-Perret, Île-de-France 92300, FR
TUI CruisesTUI.comHapag Lloyd CruisesTUI Care Foundation Travel.meGoTUI.comTUI BLUEROBINSON ClubTUI MAGIC LIFETUI Cars
How many Technology jobs are open in Zaventem, Belgium right now?
There are currently 37 open technology positions in Zaventem, Belgium listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Zaventem, Belgium?
Companies currently hiring include SEPTEO, Thales, Atos Information Technology GmbH, Gartner, INTERIT, Powered by AXI, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Zaventem, Belgium?
Yes — 34 of the 37 open technology positions offer remote or hybrid work (0 remote, 34 hybrid).
How do I apply for Technology jobs in Zaventem, Belgium?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.